452 Results for:SLA

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Nokia launches AI-based operations to help telcos enter the 5G era

By Joe O’Halloran 31 Mar 2020

Cognitive operations designed to help comms service providers transform their network, service and business operations through extreme automation enabled by artificial intelligence and machine learning Read More

Assess and select the right application monitoring tools

01 May 2018

Select the most effective APM platform for your application environment by examining what leading vendors offer for monitoring, reporting and analysis features. Read More

OpenText-Google partnership expands due to Anthos

By Don Fluckinger 09 Jul 2019

OpenText invests heavily to support Google Cloud migrations in the wake of Google Anthos container environment introduction earlier this year. Read More

AWS fleshes out cloud database proposition, while taking aim at Oracle

By Caroline Donnelly 30 Nov 2017

The second-day Re:Invent keynote saw AWS lift the veil on 22 new cloud products and services, and aim a few more jabs at Oracle's database proposition Read More

Outsourced DevOps brings benefits, and risks, to IT shops

By Will Kelly 22 Apr 2020

Lack certain DevOps skills? Consider outsourcing as a way to fill the gaps, but be sure to understand the potential risks, which vary with each DevOps pipeline stage. Read More

Security Think Tank: Outsource security operations, not control

By Simon Persin 14 Aug 2018

What critical security controls can be outsourced and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Read More

6 reasons unpatched software persists in the enterprise

By Alissa Irei 30 Sep 2021

Patching is like flossing -- everyone knows they should do it, yet too few do it often and well. Explore why unpatched software is still ubiquitous, despite the risks. Read More

Azure IaaS vs. PaaS: Find the right service to reduce costs

By Tim Warner 15 May 2018

Ready to migrate on-premises workloads to the cloud? Administrators should question their assumptions before diving in with Azure IaaS and consider the benefits of PaaS. Read More

The impact of India's pandemic lockdown on IT outsourcing

29 Apr 2020

In part one of a two-part series, we're identifying the major factors affecting enterprises with India IT outsourcing providers during the COVID-19 pandemic. Read More

4 ITSM best practices for managing service vendors

By Mary K. Pratt 13 Sep 2018

CIOs must align IT strategy to business KPIs, and so should their service vendors. In this ITSM best practices tip, experts explain how to tie vendor services to business outcomes. Read More