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The value of the managed service provider
09 Nov 2021Understanding value is not always a given, but as Billy MacInnes discovers, it is important for service providers to know their worth Read More
4 tips for effectively handling emails in a call center
09 Feb 2021New service channels emerge, but email remains a popular way for customers to contact businesses. Call centers should use the proper email management software and strategies. Read More
Compare dedicated cloud connections from AWS, Azure and GCP
15 May 2018Leading public cloud providers offer dedicated, albeit different, options to help enterprises securely connect to off-premises resources. Here's a breakdown of your options. Read More
How to strategize for WAN and SD-WAN performance monitoring
13 Mar 2019The importance of WAN performance monitoring hasn't decreased with the introduction of SD-WAN and other technologies. Enterprises still need to enforce proper monitoring strategies. Read More
Zabbix monitoring requires experience for best results
09 Jul 2018Not every IT tool is as easy to learn as it is potentially useful. Zabbix offers several views into an environment, but that flexibility comes at the price of admin experience. Read More
Azure AD Premium P1 vs. P2: Which is right for you?
22 Dec 2020Azure Active Directory is more than just Active Directory in the cloud. See how the premium editions of the directory service stack up to find the best fit for your organization. Read More
CloudBees pours honey on Jenkins support
21 Sep 2018CloudBees are (is) a bunch of busy social bees (presumably why the firm called themselves that). The enterprise DevOps company used the DevOps World | Jenkins World event to announce CloudBees ... Read More
Modern development - Splice Machine: A new strategy for application-first storage
22 Jul 2020This Computer Weekly Developer Network series is devoted to examining the leading trends that go towards defining the shape of modern software application development. As we have initially ... Read More
5 proven patterns for resilient software architecture design
10 Jun 2021Maintaining a resilient software architecture is a constant battle. Luckily, there are a few design methods that can help teams instill the reliability they desperately need. Read More
Cohesity gives DataPlatform an I/O Boost for flash storage
26 Aug 2020As enterprises demand faster backup and recovery, Cohesity adds software advances to DataPlatform that enable it to work better with all-flash appliances from Cisco and HPE. Read More