452 Results for:SLA

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Talkdesk iQ provides AI analytics, monitoring in contact center

By Jonathan Dame 08 Nov 2018

Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling. Read More

How to design and build a data center

By Stephen J. Bigelow 21 Feb 2024

Designing an efficient data center is no small feat. Review data center facility and infrastructure components as well as different standards and suggestions before you begin. Read More

What to expect from Current 2023

By Adrian Bridgwater 11 Aug 2023

Hosted by Confluent, Current 2023 is all about data streaming. Respectfully not even putting its company name in the title of the event to show deference and honour to the open source mantra that ... Read More

6 cloud SLA monitoring tips for better service delivery

01 Aug 2011

Cloud SLA monitoring is essential for better service delivery. These tips on effective cloud SLA monitoring help ensure SLAs from cloud vendors are met. Read More

Oracle Cloud data center buildup aims to enchant enterprises

By Trevor Jones 13 Feb 2018

An updated Oracle Cloud SLA becomes the first to factor in performance standards for customers -- one of several moves aimed at luring enterprises to its expanding public cloud. Read More

The 5 indicators of healthy sales-marketing alignment

26 Jun 2023

How can a business ensure sales and marketing teams communicate and are on the same page? Ask these five questions and make sure both teams share a common language. Read More

Guide to data center migration types

By Julia Borgini 07 Sep 2023

Businesses that rely on physical and cloud storage need to use data migration to simplify their infrastructure and choose from three major types to accommodate specific needs. Read More

KDDI selects Samsung Core tech to power commercial 5G standalone network

By Joe O’Halloran 13 Feb 2023

As it continues its battle for market share in a market dominated by a powerful incumbent, Japanese operator taps Korean tech giant for cloud-native 5G standalone core to ensure high stability, reliability and ... Read More

12 key points a disaster recovery plan checklist must include

By Brien Posey 26 May 2022

Having a comprehensive disaster recovery plan checklist ensures that you can get data center operations back up and running as efficiently as possible when an incident does occur. Read More

Cloud DBA: How cloud changes database administrator's role

By Chris Foot 15 Mar 2024

Cloud databases change the duties and responsibilities of database administrators. Here's how the job of a cloud DBA differs from what an on-premises one does. Read More