452 Results for:SLA
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How to get the best desktop support SLA bang for your buck
11 Apr 2018IT can save money on its desktop service-level agreements by mixing and matching the level of support to meet the importance of the device. Read More
Optimize data protection as a service with these essential tips
22 Feb 2024As a one-stop shop, DPaaS and its array of data management and protective cloud services provide security, access control, backup and recovery to safeguard mission-critical data. Read More
4 key items to add to a SaaS agreement checklist
16 Nov 2021SaaS apps can save enterprises time and money, but a bad SLA could reverse those benefits. Focus on these four items to optimize performance and uptime. Read More
Five tips to bridge application management service gaps
05 Oct 2021The watermelon effect is defined in the ITIL 4 Foundation guide as a breakage between the SLA client wants and what the service provider delivers Read More
Is a communications API SLA strong enough for enterprises?
28 Aug 2017When downtime occurs, an API service-level agreement should pinpoint customer and vendor responsibilities. Enterprises will need to monitor their API SLA closely. Read More
9 top cloud storage security issues and how to contain them
05 Apr 2024A handful of major cloud storage security issues, such as insufficient access controls and lack of compliance, remain. Learn how to successfully address them. Read More
How to negotiate a fair data center colocation agreement
10 Dec 2020It's critical to business operations and your overall budget to know what a good colocation SLA covers, what it doesn't and how to negotiate one for your organization. Read More
What are the benefits and drawbacks of an AWS SLA?
29 Jul 2015It's hard to determine when to adhere to a service-level agreement versus compromising for price. What are the pros and cons of the AWS SLA? Read More
Virtualising urban environments and smart cities with digital twins
27 Feb 2024As cities increasingly try to integrate smart features and applications into their operations, digital twins will become powerful enablers in designing and developing smart cities Read More
Why is high availability important in cloud computing?
22 Oct 2020How many "nines" does your own cloud app really need? High availability is still an important factor in a cloud SLA, but uptime needs vary for each service and company. Read More