Leadership and strategic planning
Effective leadership and strategic planning skills are the keys to success for any CIO. As more CIOs are expected to speak the language of the business and contribute to the success of the organization, leadership and strategic planning skills are essential. Find information and advice on effective leadership and strategic planning for CIOs, including news, tips and other resources, in this topic section.
Top Stories
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Tip
14 Mar 2024
Practical strategies for shadow IT management
Employees might believe that they need tools beyond the organization's scope. Learn how CIOs and their teams can properly manage shadow IT to avoid unnecessary risk. Continue Reading
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Feature
05 Jul 2023
Replacing vs. maintaining legacy systems
Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain. Continue Reading
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Feature
04 Jan 2021
C-suite execs give future technology predictions for the decade
What will keep CIOs busy this decade? From machine learning to cybersecurity, IT leaders are providing insights on technologies they predict will be accelerated over the next 10 years. Continue Reading
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News
24 Dec 2020
Enterprise architecture tools could be acquisition targets
Avolution, Bizzdesign, Mega and Software AG tools lead the Gartner Magic Quadrant on enterprise architecture, but analysts see big players in neighboring markets joining the fray. Continue Reading
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Answer
21 Dec 2020
How can a pandemic business continuity plan cover employees?
A major element in maintaining business continuity during a pandemic is taking care of employee health. Pandemic-specific planning must be a part of the overall BCDR plan. Continue Reading
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Guest Post
16 Dec 2020
4 reasons to involve CISOs in mergers and acquisitions planning
As mergers and acquisitions go virtual due to COVID-19, the C-suite should include CISOs to help identify security risks, expedite cyber processes, review the new threat landscape and more. Continue Reading
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Tip
10 Dec 2020
5 strategies to deliver customer service in information technology
Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees. Continue Reading
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Guest Post
24 Nov 2020
5 ways to keep developers happy so they deliver great CX
Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers. Continue Reading
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Guest Post
24 Nov 2020
Link software development to measured business value creation
Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time. Continue Reading
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Feature
24 Nov 2020
How does bureaucracy affect business? It's complicated
In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage. Continue Reading
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Guest Post
20 Nov 2020
Cloud and data considerations for new business models
Enterprises need to manage complex data structures in the cloud without sparing security and compliance. Here's what companies need to consider as they move to embrace cloud adoption. Continue Reading
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Feature
16 Nov 2020
Enterprise execs talk post-pandemic strategy
At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far. Continue Reading
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Feature
09 Nov 2020
Leading CIOs say building digital-ready culture is top priority
During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations. Continue Reading
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Guest Post
06 Nov 2020
Communication best practices for companies during COVID-19
Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated. Continue Reading
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Feature
30 Oct 2020
Cybersecurity and resilience tips from the city of Atlanta CIO
Gary Brantley, CIO of the city of Atlanta, spoke at the 2020 Gartner IT Symposium/Xpo Americas about how the city's IT department rebounded after a 2018 ransomware attack. Continue Reading
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Tip
27 Oct 2020
How to develop a technology strategy
Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs. Continue Reading
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Tip
27 Oct 2020
How COVID-19 will reshape 2021 enterprise network spending
COVID-19 has shifted enterprise network spending. Campus LAN traffic may never be the same, but companies are earmarking funds to better support the remote workforce. Continue Reading
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Guest Post
21 Oct 2020
Is your company's IT governance strategy cloud ready?
As companies prepare to migrate to the cloud, they need to review their IT governance strategy before making any decisions to ensure there won't be any issues later. Continue Reading
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News
20 Oct 2020
Enterprise architecture tools add pandemic-related updates
The COVID-19 pandemic spurs vendors of enterprise architecture products to add new online and mobile capabilities and promote business functionality to address changing customer needs. Continue Reading
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Feature
16 Oct 2020
Data literacy skills key to cost savings, revenue growth
As organizations develop data-driven cultures, they need to implement programs to teach employees how to work with and make decisions based on high-quality data. Continue Reading
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Guest Post
15 Oct 2020
8 ways CIOs can help companies emerge strong after COVID-19
We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy. Continue Reading
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Tip
14 Oct 2020
6 tips for CIOs managing technical debt
Managing technical debt can be a challenge, but stepping back and positioning each project in the bigger picture can help minimize it going forward. Continue Reading
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News
07 Oct 2020
New LeanIX EA module can ease linking IT to business goals
LeanIX's new Business Transformation Management module tries to simplify planning through its 'GitHub for IT architecture' approach and Apple Time Machine-like visualization tool. Continue Reading
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News
06 Oct 2020
Ardoq architecture tool adds new Scenarios planning module
The new Scenarios module in Ardoq's enterprise architecture tool enables customers to model and analyze potential future states in a collaborative way. Continue Reading
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Guest Post
05 Oct 2020
During digital transformation, CIOs are the secret weapon
Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business. Continue Reading
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Feature
23 Sep 2020
Enterprise architect job still requires IT in critical role
Jeanne Ross offers advice to existing and aspiring enterprise architects and discusses the latest trends as she reflects on 26 years of researching enterprise architecture at MIT. Continue Reading
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Feature
23 Sep 2020
Holy Grail still elusive in enterprise architecture strategy
MIT's Jeanne Ross discusses why enterprise architecture projects succeed and fail and what companies can do to better align technology with strategic business goals. Continue Reading
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Feature
18 Sep 2020
MSP roles and responsibilities are undergoing rapid change -- here's why
It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success. Continue Reading
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Feature
16 Sep 2020
Enterprise architecture strategy experts offer pandemic tips
Enterprise architecture experts offer up advice and tips for organizations coping with budget constraints and staffing pressures in the wake of the COVID-19 pandemic. Continue Reading
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Tip
14 Sep 2020
Top 5 executive soft skills CIOs need to lead today
To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones. Continue Reading
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Guest Post
02 Sep 2020
The return-to-work challenge: Ensuring employees remain safe
Simone Fenton-Jarvis offers some advice on how companies looking to reopen their offices safely could do so, allowing employees to actually be safe and feel it too. Continue Reading
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News
01 Sep 2020
Gender bias in tech an issue at conferences
Tech conferences may seem like welcoming environments, but a study from IT services vendor Ensono reveals their structure can make women feel like outsiders. Continue Reading
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Feature
28 Aug 2020
Rooting out racism in AI systems -- there's no time to lose
A confluence of events has made this the right time for enterprises to examine how racism gets embedded in AI systems. Is your leadership up to the challenge? Continue Reading
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Guest Post
28 Aug 2020
Why you should consider the transformative power of Agile
Saggezza speaks with Mastercard and WillScot to offer a look at the Agile methodology for software development and how teams may benefit from using it in 2020. Continue Reading
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Tip
28 Aug 2020
Everything CIOs need to know about IT business continuity plans
Carrying out a BC plan has become vital to organizations, especially as they deal with the effects of the pandemic. Here, we discuss what the plan entails and the role the CIO plays. Continue Reading
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Guest Post
18 Aug 2020
The framework for your digital transformation during COVID-19
Companies need to remain agile during the pandemic, especially when it comes to your digital transformation journey. Alisia Genzler offers a strategy for moving forward. Continue Reading
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Feature
05 Aug 2020
How to hire a data scientist with AI skills during pandemic
As organizations ramp up their AI efforts during the pandemic and as they return to the workplace, IT leaders are now prioritizing how to find workers with the right AI skills. Continue Reading
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Feature
31 Jul 2020
Why ISO 56000 Innovation Management matters to CIOs
CIOs looking to further drive innovation in the workplace can turn to ISO 56000 standards, which include the fundamentals, structure and support to sustain the right innovative culture. Continue Reading
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Feature
24 Jul 2020
Why structural change in an organization is key
In her book 'Dynamic Reteaming,' Heidi Helfand dives into the importance of reteaming and provides strategies organizations can use to ensure it's done effectively in the workplace. Continue Reading
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Feature
24 Jul 2020
The rise of 'modern applications': Why you need them
Flexible, scalable, user-friendly and predominantly cloud-based, modern applications are built for change. Read about the features of modern apps and why your company needs them. Continue Reading
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Feature
02 Jul 2020
Post COVID-19 strategies for CIOs on leading through crisis
To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness. Continue Reading
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Feature
30 Jun 2020
5 digital transformation strategies embracing the new normal
Here is a look at five digital transformation strategies companies should consider implementing now to overcome any setbacks caused by the COVID-19 pandemic. Continue Reading
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Feature
30 Jun 2020
How companies can manage HR risk during global expansion
Companies must consider how to handle global hiring as they navigate the changing worldwide landscape as the result of the pandemic. Ben Wright explains several methods available. Continue Reading
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Infographic
24 Jun 2020
How CIOs can achieve cloud cost savings in 3 steps
With this three-pronged cloud savings framework, organizations can alleviate the enterprise IT cost pressures they're experiencing as a result of the pandemic in as little as 30 days. Continue Reading
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Feature
18 Jun 2020
3 CIOs talk driving IT strategy during COVID-19 pandemic
At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery. Continue Reading
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Feature
12 Jun 2020
COVID-19 speeds up future-of-work plans for companies
Forrester Research analysts look at how companies must contend with four "shocks" for their future-of-work plans to have any measure of success. Continue Reading
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Feature
11 Jun 2020
Why is innovative leadership essential in the workplace?
Mark McClain, co-founder and CEO of SailPoint, discusses how he became an innovative leader in business today and how it helped create a collaborative environment in the workplace. Continue Reading
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Feature
10 Jun 2020
SailPoint CEO drives leadership values in the workplace
Sometimes, it's not just about the technology. In his book, Mark McClain dives into the importance of generating a people-centered culture where values are core to organizational success. Continue Reading
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Feature
02 Jun 2020
Involve your security team in the decision-making process
It's time for businesses to include security teams in project planning -- even when it's not cybersecurity related -- because their experience provides diverse insights that might otherwise be missed. Continue Reading
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Feature
01 Jun 2020
CIO strategies for COVID-19 require new long-term IT planning
CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments. Continue Reading
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Feature
26 May 2020
Top IT priorities for 2020 align with COVID-19, but spending falls
The biggest IT spending drivers from TechTarget's 2020 IT Priorities Survey remain relevant amid the COVID-19 pandemic, although cuts in planned spending are likely. Continue Reading
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Feature
21 May 2020
How companies can ensure success working from home
Analyst Andrew Hewitt explains how companies have adjusted to remote work, what they need to be effective now and what to consider before reopening the office. Continue Reading
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Feature
15 May 2020
Creating agile conversations in digital transformation initiatives
Douglas Squirrel and Jeffrey Fredrick, authors of the book 'Agile Conversations,' dive into the significance of improved conversations while undergoing digital transformations. Continue Reading
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Feature
14 May 2020
Overcoming the challenges of managing your team remotely
With a vast majority of office employees forced to work remotely from home due to the global pandemic, managers face a new set of worker productivity issues to solve. Continue Reading
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Feature
06 May 2020
Implementing a business continuity plan in times of crisis
Forrester Research analysts discuss what we initially knew about the COVID-19 pandemic, how it's transforming business and how to devise a business continuity plan. Continue Reading
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Feature
04 May 2020
Former White House CIO talks cybersecurity risk mitigation
Cybersecurity expert Theresa Payton provides critical insight on current cybersecurity threats CIOs should be looking out for and how to prepare for them during and after the pandemic. Continue Reading
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Feature
29 Apr 2020
Survive the 'tech-clash' by rethinking 5 technology trends
A recent Accenture survey showed that organizations should consider a human-centric approach when looking to adopt the latest technology trends, including AI, smart products, 5G and more. Continue Reading
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Feature
20 Apr 2020
The inevitable future of blockchain in the enterprise
The future of blockchain in the enterprise is still unwritten, but if your organization hasn't started mapping a plan, it's already behind. Here's how to get your bearings. Continue Reading
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Feature
13 Apr 2020
Red Hat CIO talks data literacy and digital transformation
Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era. Continue Reading
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Feature
07 Apr 2020
Why data in digital transformation is crucial to your business
Fidelma Russo, CTO at Iron Mountain, addresses data needs associated with digital transformation and how using that data will help your business make informed decisions. Continue Reading
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Feature
02 Apr 2020
C-suite executives offer advice on working remotely during pandemic
C-level execs in industries from biotech and telecom to accounting and marketing are making sure their employees have the proper resources to carry on. Here's what they're doing. Continue Reading
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Feature
31 Mar 2020
How IT can build an agile business partnership
Gene Kim, award-winning researcher, author and founder of IT Revolution, discusses why IT leaders need to involve their colleagues in the journey towards an agile business. Continue Reading
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Feature
31 Mar 2020
Former Cisco CEO offers C-suite leadership tips in time of crisis
COVID-19 is forcing enterprises to make tough decisions. There is no one-size-fits-all roadmap, but those who've survived earlier crises have advice for today's leaders. Continue Reading
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Feature
30 Mar 2020
COVID-19 radically refocuses CIO agendas in 4 key areas
As a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology. Continue Reading
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News
23 Mar 2020
Coronavirus pandemic ups the IT contract negotiation game
IT contract negotiation has always been a difficult dance between customers and vendors, but the coronavirus pandemic means there are new rules to navigate on both sides. Continue Reading
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Feature
19 Mar 2020
How RPA and digital transformation work together
Enterprises that think RPA is a good endpoint for digital transformation efforts are in for a rude shock. While automation is a good start, it can leave deeper issues unresolved. Continue Reading
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Tip
13 Mar 2020
How to negotiate a good software subscription agreement
A big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners' Rachel Annello that will lead to a better deal. Continue Reading
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Tip
09 Mar 2020
Here's why a customer feedback program is essential to a business
With C-suite executives investing in a customer feedback program, they will be able to implement strategies to capitalize on positive ratings and resolve negative comments. Continue Reading
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News
04 Mar 2020
List of tech conferences canceled, postponed due to coronavirus
IT events across the globe are being canceled, rescheduled or streamed in response to concerns about the possible spread of COVID-19 in public spaces and large groups. Continue Reading
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Feature
17 Feb 2020
How to overcome the limitations of AI
AI may not become the super-intelligent tool people envisioned, at least not in the near term. But that doesn't mean enterprises can't use AI in some valuable ways. Continue Reading
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Definition
12 Feb 2020
chief product officer (CPO)
A chief product officer (CPO) is a C-level executive who is responsible for the strategy and execution of all product-related activities within an organization. Continue Reading
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Feature
03 Feb 2020
Cisco CISO says today's enterprise must take chances
Cisco CISO Steve Martino talks about taking chances, threats, how the security leader's role is changing and what really works when it comes to keeping the company secure. Continue Reading
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Tip
02 Jan 2020
The rise of RPA bots and the role of C-level decision makers
According to new research, there will be 3 million RPA bots running in the enterprise in 2020. As RPA bots proliferate, C-level decision makers must take steps to ensure their RPA programs deliver tactical and strategic benefits. Check out this expert guidance. Continue Reading
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News
10 Dec 2019
IT workforce skews younger, says analysis of US data
The IT workforce is getting younger, according to government IT workforce data. The reasons for this are subject to a debate that includes everything from age bias to a heavy reliance on foreign workers. Continue Reading
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Feature
20 Nov 2019
Town of Falmouth pursues automation innovation to save costs
One Massachusetts town's embrace of automation, virtualization and other technology innovation provides an example for other entities and IT leaders to follow. Continue Reading
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Feature
11 Nov 2019
Mark Schwartz dives into risk management in War and Peace and IT
Get an inside look into Mark Schwartz's new book, War and Peace and IT, with a chapter excerpt on risk and opportunity, as well as a Q&A with the author. Continue Reading
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Feature
05 Nov 2019
How quantum computing and machine learning boost each other
If you haven't started thinking about how quantum computing will impact your enterprise, you should. It's coming on rapidly and will have major effects, particularly on AI. Continue Reading
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Feature
21 Oct 2019
How to become a CIO thought leader
Experts discuss how CIOs and IT leaders can utilize successful thought leadership to distinguish and promote either their companies or themselves. Continue Reading
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Tip
11 Oct 2019
Achieving business value from cognitive collaboration
CIOs can take advantage of AI to improve employee and customer collaboration with cognitive capabilities that are now available from vendors such as Microsoft, Google and Facebook. Continue Reading
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Tip
07 Oct 2019
CIO as technology evangelist: Build your case for transformation
Technology change is hard -- and, these days, it's constant. Here's how one CIO learned to become a technology evangelist and got the time, money and buy-in for IT transformation. Continue Reading
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Opinion
02 Oct 2019
Championing IT operational excellence: The strategic CIO's first day
CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1. Continue Reading
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Tip
27 Sep 2019
Squads, pods, cells? Making sense of Agile teams
Workers are now organized in new types of groups as a result of the movement known as Agile at scale. However, to succeed, the changes have to be more than in name only. Continue Reading
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Feature
19 Sep 2019
Home Depot CIO promotes in-house tech boot camp
For companies having trouble finding qualified IT professionals to hire, the solution may be closer than you think. Just ask Home Depot, which now trains IT employees in-house. Continue Reading
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Quiz
17 Sep 2019
Put your composable infrastructure knowledge to the test
Are you up to speed on composable disaggregated infrastructure and technology? Take our quiz to find out if you know how composability works and how it can benefit you. Continue Reading
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Guide
11 Sep 2019
CIO role in digital transformation
The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist. Continue Reading
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Feature
10 Sep 2019
Book excerpt: Communication structures of an organization
The following is an excerpt from 'Team Topologies: Organizing Business and Technology Teams for Fast Flow,' by Matthew Skelton and Manuel Pais, as well as a Q&A with the authors. Continue Reading
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Feature
19 Aug 2019
RPA journey: Schneider Electric's global plan taps Blue Prism, UiPath
Schneider Electric, a multinational energy management company, has embarked on a robotic process automation journey, establishing a global team to evaluate RPA use cases. Continue Reading
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Feature
16 Aug 2019
To predict customer buying behavior, stop, look, listen, analyze
Determining customer wants and needs to devise personalization strategies based on that data takes advanced technologies and the old-fashioned direct approach. Continue Reading
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Feature
16 Aug 2019
Customer personalization relies on tools, tactics, metrics
Measuring the success of personalized engagements across multiple channels and making adjustments can help improve CX, differentiate offerings and increase sales. Continue Reading
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Feature
01 Aug 2019
For board of directors, cybersecurity literacy is essential
For boards of directors to meet their business goals, CISOs need a seat at the table. Through her initiative BoardSuited, Joyce Brocaglia aims to pave the way. Continue Reading
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Definition
24 Jul 2019
Milgram experiment (Behavioral Study on obedience)
The Milgram experiment is a famous psychological study exploring the willingness of individuals to follow the orders of authorities when those orders conflict with the individual’s own moral judgment. Continue Reading
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Definition
24 Jul 2019
social media addiction
Social media addiction is an unhealthy dependence on interactive platforms such as Facebook, Twitter and Instagram. Continue Reading
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Feature
17 Jul 2019
Words to go: Composable disaggregated infrastructure glossary
Dig into these terms to get a sense of composable infrastructure and what its disaggregated server capabilities can bring to your IT environment and application workloads. Continue Reading
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Tip
16 Jul 2019
Facebook's Libra project -- why enterprises should prepare
Facebook's foray into cryptocurrency is setting off alarm bells in government and finance circles. The question is how could the Libra project help the enterprise? Continue Reading
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Feature
10 Jul 2019
Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked. Continue Reading
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Feature
08 Jul 2019
CIO's breadth, depth, business savvy on display at Trace3 Evolve
Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
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Answer
01 Jul 2019
The case for CIOs taking charge of Agile at scale
Agile at scale is becoming a best practice for leading companies. Will the CIO be the CEO's proxy for driving scaled agility? Not without lobbying for the job. Continue Reading
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Answer
01 Jul 2019
4 essential elements of Agile at scale
Dave West, the CEO and product owner at Scrum.org, explains what is meant by the term 'Agile at scale,' how it can be applied in IT and the CIO's role in this new movement. Continue Reading
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Feature
26 Jun 2019
AI's carbon footprint will be an issue for enterprises
AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies? Continue Reading
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News
21 Jun 2019
What do the Google, Salesforce analytics deals mean for CIOs?
Google and Salesforce's recent multibillion-dollar BI deals have put analytics in the spotlight. What's the import for CIOs -- aside from the fact that data rules? Continue Reading
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Opinion
18 Jun 2019
CIOs need a strategy for AR and VR use cases -- now
CIOs need to start thinking about AR and VR and other immersive technologies as the new enterprise UI. Continue Reading
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Guide
07 Jun 2019
Multipronged digital customer experience strategy enriches CX
The digital experience is an everyday facet of life. Learn how businesses are using tools and technologies to engage consumers and devise and manage effective CX strategies. Continue Reading