New & Notable
Evaluate
Compare Teams vs. Workspace for collaboration needs
Companies need to carefully weigh their needs before deciding which collaboration platform works best. Both Teams and Workspace offer unique benefits.
Evaluate
The future of work: Key UCaaS trends for IT leaders in 2026
AI is transforming UCaaS into the central hub for work. Discover the trends IT leaders must navigate to drive productivity and collaboration in 2026.
Evaluate
5 UC and collaboration trends reshaping the market in 2026
The UC trends driving strategic priorities in 2026 include agentic AI, connected workspaces and security advancements to boost productivity and innovation.
Evaluate
5 key video conferencing trends to watch in 2026
AI assistants in video conferencing have advanced beyond meeting transcripts and summaries to become key team members. Explore how AI will drive the top market trends of 2026.
Trending Topics
-
Collaboration & Communication Security Manage
Navigating UCaaS data sovereignty challenges
Data sovereignty regulations continue to increase. Organizations have to carefully plan their UCaaS deployments to ensure that data is protected correctly.
-
Communications Platforms & Integrations Get Started
How RCS business messaging transforms communication
RCS gives businesses new ways to communicate with customers, clients and business partners. Learn how to ensure your RCS and unified communications strategies mesh.
-
VoIP & IP Telephony Manage
Navigating 911 compliance in the hybrid workplace
Companies find it challenging to comply with 911 regulations. Learn how you can minimize risk and ensure your workforce remains safe.
-
Video Conferencing & Visual Collaboration Evaluate
5 key video conferencing trends to watch in 2026
AI assistants in video conferencing have advanced beyond meeting transcripts and summaries to become key team members. Explore how AI will drive the top market trends of 2026.
-
Collaboration Software Evaluate
Compare Teams vs. Workspace for collaboration needs
Companies need to carefully weigh their needs before deciding which collaboration platform works best. Both Teams and Workspace offer unique benefits.
-
UCaaS & Cloud-Based UC Problem Solve
How UCaaS solves the cost of poor communication
Legacy UC systems are no longer enough to support today's employee communication needs. Explore why migrating to UCaaS is key to mitigate the cost of poor communication.
Sponsored Sites
-
Collaboration
Increase Productivity with a Scalable Collaboration Solution
Learn how Slack offers significant advantages in scalability, security, platform depth and integrations, engagement, and shared channels are valued by organisations when undertaking digital transformation initiatives.
-
Security
Transform Your Network Security: Secure, Agile, and Ready for the Future
Experience a revolution in network security with Secure Network Transformation solutions. Learn how TATA Communications’ comprehensive approach ensures unparalleled protection, performance, and flexibility for your network infrastructure.
-
Hyperautomation
Create a Powerful, Unified Experience with Hyperautomation and Low-Code
Learn how to deliver modern workflows, apps, and automation at scale with a single hyperautomation platform.
Find Solutions For Your Project
-
Evaluate
Compare Teams vs. Workspace for collaboration needs
Companies need to carefully weigh their needs before deciding which collaboration platform works best. Both Teams and Workspace offer unique benefits.
-
The future of work: Key UCaaS trends for IT leaders in 2026
-
5 UC and collaboration trends reshaping the market in 2026
-
5 key video conferencing trends to watch in 2026
-
-
Problem Solve
How UCaaS solves the cost of poor communication
Legacy UC systems are no longer enough to support today's employee communication needs. Explore why migrating to UCaaS is key to mitigate the cost of poor communication.
-
Plan your meeting rooms for return to office success
-
How to enable and set up Copilot in Microsoft Teams
-
Why is SIP trunking better than PRI and BRI?
-
-
Manage
AI rewrites ROI for next-generation video conferencing
As AI drives the advancement of video systems, IT leaders must reevaluate infrastructure needs and develop new ROI frameworks that align with improved business outcomes.
-
Navigating UCaaS data sovereignty challenges
-
Redesigning workspaces for the return to office
-
Can Microsoft Teams chat be monitored?
-
Unified Communications Basics
-
Get Started
Build a strategy to tap GenAI in unified communications
By harnessing generative AI, companies can dramatically improve the value of their unified communications platforms. Among the results: Quicker and more effective decision-making.
-
Get Started
How RCS business messaging transforms communication
RCS gives businesses new ways to communicate with customers, clients and business partners. Learn how to ensure your RCS and unified communications strategies mesh.
-
Get Started
CPaaS
Communications platform as a service is a cloud-based delivery model that lets organizations add real-time communications capabilities, such as voice, video and messaging, to business applications by deploying application programming interfaces.
Multimedia
Vendor Resources
-
News
View All -
Team collaboration software
Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to enhance team collaboration.
-
Google Evolves Its CCAI Services to a Full CCAI Platform
The expanded Contact Center AI (CCAI) is now a full end-to-end platform designed to help companies reimagine customer experiences.
-
The New Career Skills the AI Era Will Require
Forget the classic STEM toolbox – according to pros at Enterprise Connect, these new areas of expertise will be in demand.
Search Unified Communications Definitions
- What is communications platform as a service (CPaaS)?
- What is Cisco Webex? Everything you need to know
- What is video conferencing?
- What is a virtual contact center?
- What is podcasting?
- What is telephony?
- What is SIP trunking (Session Initiation Protocol trunking)?
- What is an inbound call?