News
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28 Aug 2025 / Customer Experience Management
Salesforce Agentforce for Public Sector woos government users
Salesforce sets up MCP servers and testing environments for AI agents, and customizes Agentforce for the government vertical.
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28 Aug 2025 / Policy & regulation
Most providers not ready for telehealth flexibilities to expire
In a new survey, healthcare providers cited technology gaps and privacy concerns as major challenges for a potential rollback of telehealth flexibilities at the end of the month.
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27 Aug 2025 / Patient advocacy
Women missing cancer screening need better patient education
Patient education could help ameliorate fears women have about certain routine cancer screening exams and clear up which screenings women need.
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27 Aug 2025 / HIPAA compliance & regulation
RFK Jr. delegates Part 2 enforcement to OCR
The HHS secretary delegated the enforcement of the Confidentiality of Substance Use Disorder (SUD) Patient Records regulations under 42 CFR Part 2 to OCR in alignment with a 2024 final rule.
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27 Aug 2025 / Remote patient monitoring
American Heart Association unveils RPM program for heart failure
In collaboration with RPM company Cadence, the association will offer its new Connected Care program to reduce heart failure readmissions at participating hospitals.
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27 Aug 2025 / AI Platforms
Ai2's open source agentic AI platform aids scientific research
With Asta, researchers can streamline workflows, synthesize evidence and analyze data. However, scientists must be careful about overreliance and hallucinations.
Technology Insights
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28 Aug 2025 / Marketing & Sales
How to use generative AI for sales
Sales teams can use generative AI to create personalized content, coach sales reps and improve forecasting. However, challenges include scaling and data readiness.
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28 Aug 2025 / Supply Chain & Manufacturing
Value chain vs. value stream: What are the differences?
Understanding value chains vs. value streams can be difficult, but both approaches can help companies improve their operations and customer service. Learn more.
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27 Aug 2025 / Cloud Providers
Compare Azure Government vs. Azure's commercial cloud
Microsoft's Azure Government and global cloud offerings serve different customers and have different compliance requirements. See how they compare to make the right choice.
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27 Aug 2025 / Backup & Recovery Software
10-step guide for testing a backup and recovery plan
Failure is not an option when it comes to backing up data and recovering it if disaster strikes. Data backup testing can pinpoint potential problems in the recovery process.
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