News
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15 Jul 2026 / Automation & Orchestration
Atlassian Jira Planner joins spec-driven development AI coding trend
As enterprises grapple with tokenomics, Atlassian emphasizes upfront planning to improve downstream efficiency. But optimizing AI coding costs and quality remains complex.
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15 Jul 2026 / Customer Service & Contact Center
World leaders confront AI layoffs; more in store for contact centers
Apprenticeship may solve the problem of training new contact center hires after AI vacuums up all the entry-level jobs humans now perform.
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15 Jul 2026 / Data Management Strategies
Regatta Data launches unified base for AI with RegattaDB
The database vendor is entering a crowded market with the launch of a database purpose-built for agents by unifying disparate data workloads.
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14 Jul 2026 / IT Systems Management
Cribl buys CardinalOps for detection engineering, edges into SecOps
Erstwhile Splunk nemesis adds a "SIEM-like" experience, with IP and engineering from CardinalOps folded into its "Bring Your Own Agent" pitch to IT buyers.
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14 Jul 2026 / Customer Experience Management
Oracle AI agent builder brings no-code, low-code and pro-code together
AI apps: Oracle's latest answer to mixing deterministic and probabilistic automations with governance.
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14 Jul 2026 / Data Management Strategies
Alation launches OS for building, governing AI agents
While not the first AI governance suite, the vendor's Intelligence Operating System is somewhat unique by unifying data, context and agents in one environment.
Technology Insights
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15 Jul 2026 / Automation & Orchestration
14 steps to implement IT automation at enterprise scale
IT organizations can't implement automation all at once. But by following proven steps, they can safely scale workflows while improving governance, efficiency and control.
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09 Jul 2026 / UCaaS & Cloud-Based UC
Top 7 UCaaS features to enhance productivity
Enterprises have historically used UCaaS to reduce operating costs. No longer. Today, due in part to AI, companies view UCaaS as the most efficient way to boost collaboration.
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09 Jul 2026 / Products & Vendors
6 cloud ERP implementation challenges and how to solve them
Addressing risks early and closely monitoring the cloud ERP implementation process can help avoid problems down the road. Learn about some of the most common challenges.
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09 Jul 2026 / HR Administration Technology
7 essentials for better HR software change management
HR software change management requires more than training before go-live. Learn how HR, IT and business leaders can improve adoption, communication and support.
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