Business software
Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP
Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.
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What is an upcharge?
An upcharge is an additional fee that is added to a bill after a contract has already been negotiated.
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What is field service management (FSM)?
Field service management (FSM) is a system of managing off-site workers and the resources they require to do their jobs efficiently.
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What is cross-docking?
Cross-docking is the practice of unloading goods from inbound delivery vehicles and loading them directly onto outbound vehicles.
HR management
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What are SMART goals?
SMART is a best practice framework for setting goals that are specific, measurable, achievable, realistic and time-bound.
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What is the Patient Protection and Affordable Care Act (PPACA, ACA or Obamacare)?
The Affordable Care Act (ACA), formally known as the Patient Protection and Affordable Care Act, is a landmark healthcare law Congress enacted and former President Barack Obama signed in March 2010.
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What is segregation of duties (SoD)?
Segregation of duties (SoD) is an internal control mechanism designed to prevent errors and fraud by ensuring at least two individuals are responsible for the separate parts of any task.
Marketing and CX
Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.
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What is field service management (FSM)?
Field service management (FSM) is a system of managing off-site workers and the resources they require to do their jobs efficiently.
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What is accounts receivable (AR)?
Accounts receivable (AR) is an item in the general ledger (GL) that shows money owed to a business by customers who have purchased goods or services on credit.
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What is the Sarbanes-Oxley Act? Definition and summary
The Sarbanes-Oxley Act of 2002 (SOX) is a federal law that established sweeping auditing and financial regulations for public companies.
Microsoft
Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.
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What is the Windows Management Instrumentation Command-line (WMIC) utility?
The Windows Management Instrumentation Command-line (WMIC) utility is a command-line interface (CLI) for working with Windows Management Instrumentation (WMI), a Web-Based Enterprise Management (WBEM) framework for accessing and managing information about Windows computers in enterprise environments.
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What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
The Microsoft Windows Assessment and Deployment Kit (Windows ADK) is a set of tools that IT professionals can combine to prepare, assess and launch image-based Windows deployments.
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What is Active Directory (AD)?
Active Directory (AD) is Microsoft's proprietary directory service that enables network admins to manage users, permissions and their access to networking resources.
Software applications
Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.
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What is DevOps as a service?
DevOps as a service is a delivery model for software application development.
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What is FileZilla?
FileZilla is a free, open source file transfer protocol (FTP) application that enables users to transfer files between local devices and remote servers.
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What is McKesson Corp.?
McKesson Corp. is among the largest and oldest healthcare companies in the United States, specializing in pharmaceutical distribution, medical supply chain management and health IT solutions.