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04 Sep 2025 / AI Business Strategies
AI's impact on Google search engine antitrust ruling

While some believe the ruling was too light, it does emphasize the role of GenAI vendors as competitors in the market.
04 Sep 2025 / Health plans & TPAs
HHS expands catastrophic coverage eligibility

More people will be able to obtain catastrophic health plan coverage if they qualify for an income-based hardship exemption, HHS announced.
04 Sep 2025 / Data breaches
UHG faces scrutiny over Change Healthcare loan repayment tactics

Two senators sent a letter to the UHG and Optum CEOs demanding answers about the company's "abusive" loan repayment tactics following the Change Healthcare cyberattack.
04 Sep 2025 / Data Management Strategies
Neo4j's latest targets graph database performance at scale

Infinigraph enables the vendor's platform to handle the scale of hybrid transactional/analytical processing workloads used to help inform AI and analytics applications.
03 Sep 2025 / AI Platforms
Anthropic announces $13B fundraise, $183B valuation

While the vendor's valuation is still far away from OpenAI's, investors still have confidence in the vendor -- especially as it focuses on enterprise safety and coding.
03 Sep 2025 / Member experience & engagement
Health plans need human touch to boost member experience

The health plan member experience leaves much to be desired, but more humanized and empathic communication could begin to build trust.

04 Sep 2025 / Customer Experience Management
How to create customer profiles, with examples

Creating customer profiles gives brands a deep understanding of customers' needs and results in more successful marketing strategies. Here are the steps to get started.
By Beth Schultz
04 Sep 2025 / AI Business Strategies
Understanding the limitations and challenges of RAG systems

RAG reduces hallucinations and enables access to external data, but that doesn't mean it's perfect. These eight RAG limitations are essential for organizations to prepare for.
By Kashyap Kompella
04 Sep 2025 / Infrastructure
What is telemedicine?

Telemedicine, also referred to as telehealth or e-medicine, is the remote delivery of healthcare services over the telecommunications infrastructure.
By Paul Kirvan
03 Sep 2025 / Infrastructure
What is precision medicine (PM)?

Precision medicine (PM), also referred to as personalized or individualized medicine, continues to evolve as an important process in healthcare in which physicians and other caregivers develop treatments for patients based on genetic makeup, socioeconomic status and lifestyles.
By Paul Kirvan