Artificial intelligence and analytics
Artificial intelligence technologies such as machine learning underpin the advanced analytics tools many large companies rely on for a competitive edge. As AI becomes pervasive, a wider range of companies will have access to Artificial intelligence tools to aid business decisions. Get the best news and information on artificial intelligence and analytics including AI tools, tips and more.
Top Stories
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News
15 Feb 2022
Databricks launches new lakehouse for financial services
The cloud data vendor's new set of capabilities for financial services customers is its second industry-specific lakehouse after it launched one for retail users in January. Continue Reading
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Feature
09 Feb 2022
Crate & Barrel modernizes with MicroStrategy BI platform
The home decor chain added governance capabilities and sped time-to-insight by adopting the longtime analytics vendor's platform after 14 years using a legacy system. Continue Reading
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News
02 Apr 2019
$1 billion SAS AI investment recharges vendor's mission
SAS' new AI initiative includes a $1 billion investment and partnership with AI chip vendor Nvidia. The goal is to bring advanced AI tech to end users. Continue Reading
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Feature
01 Apr 2019
Qlik Research head talks Associative Engine, NLP and Data Swarm
Elif Tutuk, research head at Qlik, discusses projects her team is working on -- including a smarter Associative Engine, multi-attribute visualizations and NLP. Continue Reading
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Feature
27 Mar 2019
Data science platforms boost automation, collaboration
Data scientists can choose from a growing list of commercial and open source platforms that ease data access, analytics, model building and management in a collaborative way. Continue Reading
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News
21 Mar 2019
Machine learning approaches gain critical mass for data pros
Machine learning will bring change to analytics and data management, said data luminary Michael Stonebraker. Others agree managing such change will take special effort. Continue Reading
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News
19 Mar 2019
Tableau-VoiceBase deal brings speech analytics data to users
Tableau's partnership with AI speech analytics vendor VoiceBase enables users both inside and outside of the contact center to easily derive insights from speech analytics data. Continue Reading
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Feature
19 Mar 2019
NVMe for AI: A powerful pairing
NVMe storage capabilities provide the bandwidth and low latency that demanding AI and machine learning applications need to access and manage the massive amounts of data they use. Continue Reading
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Feature
12 Mar 2019
Enterprise AI tools help cultivate better business health
AI technologies can give companies a business boost, enough so that the number of available jobs for humans may increase instead of declining due to more automation. Continue Reading
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Feature
01 Mar 2019
Augmented analytics tools, NLP search, graph are trending
Augmented analytics, NLP and graph analytics are changing the data and analytics market, according to Gartner -- enabling users to more easily get at and share data. Continue Reading
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Feature
18 Feb 2019
How to build better conversational AI bots for business uses
Conversational AI developers from Google, Uber and Autodesk detail dos and don'ts for designing chatbots and AI assistants that can interact effectively with users. Continue Reading
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News
14 Feb 2019
IBM Watson OpenScale: AI control, monitoring for any cloud
OpenScale, a new IBM AI product, enables organizations to monitor their AI models. Global services provider KPMG is using OpenScale to help power its own AI monitoring tool. Continue Reading
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News
13 Feb 2019
Tableau Ask Data gives BI users simple NLP data query tool
Tableau's new Ask Data software uses natural language processing to enable users of any skill level to more easily search for data insights by typing text queries. Continue Reading
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Conference Coverage
11 Feb 2019
IBM Think 2019 coverage: Spotlight on data and AI analytics
This guide compiles news, analysis and trend stories from IBM Think 2019 and before the conference, focusing on IBM's AI, advanced analytics and data management technologies. Continue Reading
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Feature
11 Feb 2019
AI regulation stirs as unrestricted AI booms in China
Governments need to start regulating AI as the technology advances, experts say in part one of a three-part series on AI ethics issues around regulation, control and bias. Continue Reading
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Tip
06 Feb 2019
Intent-based networking reality check for 2019
The transition to intent-based networking won't happen overnight. But organizations can study up on different IBN approaches now to plan for future intelligent deployments. Continue Reading
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Feature
31 Jan 2019
Demand for data scientists is booming and will only increase
Fueled by big data and AI, demand for data science skills is growing exponentially, according to job sites. The supply of skilled applicants, however, is growing at a slower pace. Continue Reading
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News
30 Jan 2019
IBM Project Debater crowdsources to boost its AI, NLP skills
Project Debater, an IBM AI system, creates viewpoints with the help of people who type in arguments on topics. That may also help drive future business uses. Continue Reading
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News
25 Jan 2019
Qlik's CrunchBot acquisition adds AI chatbot to analytics
Qlik's acquisition of CrunchBot, an AI chatbot, aims to help users of its BI software get data easier and underscores a growing enterprise trend: conversational analytics. Continue Reading
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Feature
22 Jan 2019
Tableau CEO Adam Selipsky talks strategy
Tableau’s CEO, Adam Selipsky, talks strategy and business intelligence trends with Computer Weekly. He asserts enterprise relevance for Tableau, predicts BI tools consolidation and a ubiquitous user base for analytics Continue Reading
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Feature
16 Jan 2019
AI, graph databases among top BI and analytics trends
Leading trends in BI and analytics include machine learning, multi-cloud and graph databases. IT expert William McKnight details in a webinar how they'll affect enterprises. Continue Reading
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Feature
08 Jan 2019
Analytics trends we'll see in 2019
BI and analytics software looks to evolve further in 2019, as tools will keep getting easier to use and more AI-powered technologies will augment user experiences. Continue Reading
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News
28 Dec 2018
Data management trends for 2019: Governance, DataOps, cloud
Better data governance, increased cloud use and wider DataOps adoption head the list of trends for data management teams to plan for in 2019, IT analysts say. Continue Reading
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Feature
17 Dec 2018
The benefits and challenges of augmented data discovery tools
Augmented data discovery tools enable users to gain faster insights into data, via automated data prep and pattern discovery, but they aren't without their challenges. Continue Reading
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News
10 Dec 2018
Formula E technology driven by data analytics and AI
Formula E racing team EVR hopes to drive wins and innovation with a new partnership with Genpact, a professional services firm that offers an AI and analytics platform. Continue Reading
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Photo Story
30 Nov 2018
7 popular AI use cases today
AI use cases are cropping up in vertical markets ranging from healthcare to banking. Check out examples of how chatbots and other AI tools are changing the way business is done. Continue Reading
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News
29 Nov 2018
Deep learning in big data analytics with Sisense Hunch
Sisense Hunch, a new Sisense BI tool, enables big data analytics for IoT devices by using deep learning to automatically extract insights from big data. Continue Reading
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News
15 Nov 2018
ThoughtSpot SearchIQ enables voice analytics
Part of the ThoughtSpot 5 update, which adds a number of upgrades to the BI platform, SearchIQ allows users to take advantage of conversational analytics. Continue Reading
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Answer
05 Nov 2018
How do machine learning and AI fit into UC monitoring and analytics?
With the use of machine learning and AI in the very early stages in the UC market, our expert looks at their value in UC monitoring and analytics. Continue Reading
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Feature
31 Oct 2018
Business robotics moves off of the manufacturing floor
New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants. Continue Reading
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News
24 Oct 2018
Tableau new features include NLP, AI, machine learning
Tableau unveiled AI and NLP tools intended to improve users' experience with its BI platform by adding smart capabilities to Tableau 2019, now out in a public beta. Continue Reading
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Tip
18 Oct 2018
How AI for IT operations improves VDI management
Enterprise AI tools help IT pros improve VDI management by providing accurate estimates of resource requirements, root cause analysis of issues and more. Continue Reading
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Tip
16 Oct 2018
AI in contact centers offers agents behavioral analytics
Contact center AI offers tools to help agents provide better customer service through behavioral analytics. But AI may also present some privacy concerns. Continue Reading
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Opinion
01 Oct 2018
What-if business planning simulation at its predictive best
Simulating timely and accurate business scenarios can be an essential competitive weapon for predicting the performance, pitfalls and benefits of strategic initiatives. Continue Reading
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Feature
01 Oct 2018
UCSD graduates to advanced analytics with SAP HANA platform
The University of California, San Diego implemented an SAP HANA platform that uses advanced analytics and machine learning to run operations and help students graduate on time. Continue Reading
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Infographic
01 Oct 2018
Automated predictive analytics tools spawn wannabe scientists
They don't own the same depth of data science skills, but automated predictive analytics tools hatch a new breed of 'data scientists' who can produce actionable predictive models. Continue Reading
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News
01 Oct 2018
IBM pushes automation, NLP in Cognos Analytics 11.1 update
Cognos Analytics' new features include an AI assistant that responds in natural language, predictive analytics capabilities and tools for better data storytelling. Continue Reading
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Feature
01 Oct 2018
Augmented analytics, automated tools facilitate data analysis
From Tableau to Google, vendors increasingly incorporate augmented and automated analytics tools into their software to speed analytics work and open it up to more users. Continue Reading
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Opinion
01 Oct 2018
Augmented analytics reveals the hidden side of things
The rise of augmented analytics empowers businesses to find correlations in data that might very well be the critical difference in operational efficiency and cost savings. Continue Reading
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Feature
28 Sep 2018
Q&A: Oracle adaptive intelligence strategy pervades apps
From IT to HCM to sales, AI and machine learning capabilities have been added to a variety of Oracle's offerings through Oracle AI Apps. And the vendor says there's more to come. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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News
20 Sep 2018
Credit card giants step up AI fraud detection
While Capital One and Mastercard delve into AI and machine learning to detect credit card fraud, IBM joins the ranks of AI vendors with AI bias detection tools. Continue Reading
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News
17 Sep 2018
Tibco analytics capabilities get upgrade in Spotfire X
New Tibco AI and natural language processing functions in the soon-to-be-released Spotfire X look to create a simpler and faster experience for self-service BI users. Continue Reading
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News
16 Aug 2018
Chief data officer skills tested by AI tech blitz
A reporter's notebook from a recent MIT symposium provides insights on chief data officer needs, as the AI wave starts to hit CDOs and affects them more than most other tech trends. Continue Reading
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Feature
15 Aug 2018
Reddit and the aspiring data scientist
For amateur data scientists, Reddit provides the opportunity to post about personal projects, chat with like-minded people and get free advice from a large community. Continue Reading
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Podcast
08 Aug 2018
Talking Data: AI advances and the MIT Startup Exchange
The Talking Data podcast team discusses some of the MIT startups that are making advances in AI and natural language processing. Continue Reading
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News
27 Jul 2018
BigQuery ML moves machine learning into Google BigQuery
Google is enabling BigQuery users to build SQL-based machine learning models inside the cloud data warehouse via a BigQuery ML technology now out in beta. Continue Reading
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Feature
19 Jul 2018
At Intuit, machine learning enhances products, CTO says
Intuit's machine learning and AI technology are transforming its many financial software products. CTO Tayloe Stansbury discusses what that means for Intuit. Continue Reading
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Answer
19 Jul 2018
How do augmented analytics and BI tools differ?
See how augmented analytics compares to traditional BI and self-service analytics tools and what this new generation of AI-powered data analysis platforms can deliver. Continue Reading
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Feature
12 Jul 2018
The threats of AI must be taken seriously to prevent harm
The risks of AI use are growing as the technology becomes more pervasive. Rather than laugh off the threats, businesses should move to mitigate them before they become headaches. Continue Reading
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Feature
03 Jul 2018
Labeled data brings machine learning applications to life
The types of data being collected for analytics use are increasing, but traditional structured data is a good match for machine learning. Gartner's Svetlana Sicular explains why. Continue Reading
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Feature
02 Jul 2018
GPU cloud tools take complexity out of machine learning infrastructure
While talk of AI on GPUs is abuzz, actually building a machine learning infrastructure remains a dark art. A startup's PaaS is looking to automate parts of the process. Continue Reading
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Feature
02 Jul 2018
AI for recruiting helps companies land top job candidates
More enterprises are using AI in hiring today, a practice that can help surface strong applicants. But there are several pitfalls businesses need to watch for. Continue Reading
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News
28 Jun 2018
The future of BI is bright, as experts note evolving trends
Fast-evolving tech trends like machine learning and cloud storage management will have big roles in BI in the coming years, especially with the dominance of cloud computing, experts say. Continue Reading
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News
14 Jun 2018
Quantum computing applications creep forward
Tech vendors and users are moving forward on quantum computing tools and research. While still futuristic, developments bear watching, Forrester's Brian Hopkins says. Continue Reading
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News
13 Jun 2018
Tableau acquisition of MIT AI startup aims at smarter BI software
Tableau acquires AI startup Empirical Systems in a plan to provide users with automated data modeling capabilities and enable broader BI and analytics applications. Continue Reading
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Feature
30 May 2018
Addressing the ethical issues of AI is key to effective use
Enterprises must confront the ethical implications of AI use as they increasingly roll out technology that has the potential to reshape how humans interact with machines. Continue Reading
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Feature
30 May 2018
AI elevates predictive maintenance for Kone and ThyssenKrupp
Kone and ThyssenKrupp are using artificial intelligence to improve predictive maintenance of their lifts and escalators Continue Reading
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Feature
22 May 2018
Combination of blockchain and AI makes models more transparent
Blockchain technology could play an important role in helping enterprises develop more explainable AI applications, something that is frequently lacking today. Continue Reading
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Feature
19 Apr 2018
Getting to machine learning in production takes focus
Bridging the gap between training and production is one of the biggest machine learning development hurdles enterprises face, but some are finding ways to streamline the process. Continue Reading
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Feature
09 Apr 2018
Information architecture applied to big data streaming, AI
New technologies challenge data professionals, but taking a step back helps with hurdles. In this interview, consultant William McKnight takes a measured look at data streaming, GDPR and AI. Continue Reading
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Feature
06 Apr 2018
More curiosity could help narrow AI tools handle broader uses
Today, engineers are developing AI tools primarily for individual applications, but programming a facsimile of curiosity into algorithms could help make them more general purpose. Continue Reading
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Feature
05 Apr 2018
Why Intuit aims chatbot design at a narrow set of tasks
A data scientist at Intuit details the finance software vendor's approach to building chatbots -- and explains why it's limiting them to some basic customer service activities. Continue Reading
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Feature
02 Apr 2018
How to keep your implementation of AI free from algorithm bias
When implementing AI, it's important to focus on the quality of training data and model transparency in order to avoid potentially damaging bias in models. Continue Reading
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Feature
02 Apr 2018
AI virtual assistant tools prove better for customer service than chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading
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News
02 Apr 2018
Nvidia, Pure Storage FlashBlade lift 'AIRI' infrastructure
Pure Storage AIRI is AI-ready infrastructure that integrates Pure's all-flash FlashBlade NAND storage blades and four Nvidia DGX-1 artificial intelligence supercomputers. Continue Reading
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Feature
28 Mar 2018
Humans and AI tools go hand in hand in analytics applications
Companies are keeping data analysts and other workers in the loop with AI applications to check the results generated by automated algorithms for accuracy, relevance and missing info. Continue Reading
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News
28 Mar 2018
£5m Ada Lovelace Institute launched to look into data ethics
Nuffield Foundation announces institute to examine ethical and social issues arising from the use of data, algorithms and artificial intelligence Continue Reading
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Opinion
27 Mar 2018
IT must prep for enterprise AI software
AI technology is growing fast, and end-user computing administrators need to be prepared for the multitude of benefits it can bring IT and employees. Continue Reading
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Feature
16 Mar 2018
Silicon Valley startups home in on pressing value from data
A slew of California-based startup and early-stage data analytics companies are promising CIOs better ways to get value from their investments in databases and analytics Continue Reading
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News
16 Mar 2018
IBM sets up no-fee Data Science Elite team to speed up AI adoption
IBM uses Think conference in Las Vegas to launch a no-fee data science consultancy and a platform for artificial intelligence app development Continue Reading
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E-Zine
12 Mar 2018
How AI and machine learning affect end-user computing
End-user computing administrators need to start paying attention to AI and machine learning, not because these technologies will take over their jobs, but because they can bring productivity benefits to both business software and IT management tools. As AI and machine learning capabilities grow in employees' applications, IT must know how to handle them, what data they can help glean, and how to get users involved in the customization process. This month's cover story explores how AI affects end-user computing and why users themselves are at the forefront of this issue.
In addition, this month's Deep Dive article looks at chatbots and how they can benefit the enterprise. Our columnists explain more about how AI can transform workflow processes and why IT should consider Macs for business use. Plus, the Device Spotlight shines on Samsung's latest Android flagship, the Galaxy S9, which brings a few fun new features for consumer and business users.
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Podcast
26 Feb 2018
Newest AI technology set to disrupt tech sector, job markets
Emerging AI technology will lead to the creation of influential new software companies and disrupt job markets, says a Goldman Sachs researcher -- predictions that are discussed here. Continue Reading
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News
26 Feb 2018
Hyperscale providers bet big on cloud AI
AI cloud services have emerged as yet another battleground for the hyperscale providers, as they entice data scientists and developers to train their models on their platforms. Continue Reading
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Podcast
22 Feb 2018
Google TPUs open up on cloud; LinkedIn intros Hadoop Dynamometer
In big data news, we find Google TPUs, or Tensor Processing Units, offered as a cloud service, while LinkedIn is open sourcing a Hadoop test simulator called Dynamometer. Continue Reading
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Definition
21 Feb 2018
TensorFlow
TensorFlow is an open source framework developed by Google researchers to run machine learning, deep learning and other statistical and predictive analytics workloads. Continue Reading
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E-Zine
15 Feb 2018
Slow to gain traction, AI apps on the verge of explosion
From chatbots ("Can I help you?") to killer bots ("I'll be back."), artificial intelligence runs the gamut of applications and emotions like no other technology. It's been nearly 70 years since AI first came into consciousness with humankind, yet only recently has it made serious inroads into business and consumer markets, mainly riding the coattails of its offshoot, machine learning.
AI's other offspring -- deep learning, cognitive computing, image recognition and natural language processing -- show plenty of promise but have barely left the womb. Yet market research and industry foot soldiers tell us AI is on the cusp of explosive growth in practically every major industry.
Along those lines, the February issue of Business Information opens with our editor's note, which provides a good dose of common sense and advice for businesses not to throw caution to the whirlwind of hyperbole surrounding AI. Companies anxious to apply AI, particularly machine learning, to their operations for fear they'll fall behind the competition, must first do their homework and separate fact from fiction, all the while keeping in mind that implementing AI apps is difficult and requires time, expense and the right kind of data.
Our cover story takes the issue of good data one step further and examines the very real dangers that bias in machine learning data sets can create. Data scientists have their work cut out for them identifying and pinpointing bias, especially since nearly all data inherently contains bias. In another feature, we look at the usefulness of today's AI tools, which, except for some niche AI apps, are not very useful, but they come with a whole lot of promise as a soon-to-be transformative force in business operations.
Also in this issue, a major components manufacturer uses AI apps to transform its assembly line process, cognitive computing can help improve a doctor's bedside manner, the benefits of AI and machine learning entice healthcare organizations to move to the cloud and humankind's range of reactions to AI's unlimited potential parallel those of the atomic age.
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Guide
15 Feb 2018
Guide to using advanced analytics and AI in business applications
AI hype is becoming reality as the technology gains ground in businesses. Get tips on machine learning, cognitive computing and other advanced analytics initiatives in this guide. Continue Reading
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Feature
15 Feb 2018
Big data throws bias in machine learning data sets
AI holds massive potential for good, but it also amplifies negative outcomes if data scientists don't recognize data biases and correct them in machine learning data sets. Continue Reading
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Opinion
15 Feb 2018
Cognitive computing in healthcare mends doctor-patient gaps
Cognitive computing and healthcare data aggregation may prove to be important bedside companions to doctors treating their patients in the era of medical specialization. Continue Reading
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News
13 Feb 2018
IT analysts look for clarity on IBM analytics tools
IBM's analytics software is strong technically but disjointed and hard to understand, say analysts who think simplifying things should be a priority at the company's Think 2018 conference. Continue Reading
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Opinion
02 Feb 2018
Data managers should study up on GPU deep learning
As GPU deep learning becomes more common, data managers will have to navigate several new layers of complexity in their quest to build or buy suitable data infrastructure. Continue Reading
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Feature
31 Jan 2018
How to do a machine learning platform comparison
Experts share their top criteria for choosing the right machine learning vendor in a market that has become crowded and confusing in the last couple years. Continue Reading
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Feature
30 Jan 2018
Chatbot applications must get better at chatting to engage users
Today's AI chatbots are good at taking orders and delivering scripted responses, but experts say tomorrow's chatbots need to be more conversational in order to deliver bigger value. Continue Reading
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Podcast
26 Jan 2018
Talking Data: Is there a difference between AI and analytics?
Any AI definition should include things like predictive analytics, according to some users, even though those practices are straightforward and have been around for decades. Continue Reading
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Podcast
23 Jan 2018
How AI and IoT will influence data management in 2018
AI and IoT will alter the data management landscape in 2018, according to analyst James Kobielus. AI will need regular updates, and DevOps will become more prevalent as a result. Continue Reading
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Feature
22 Jan 2018
Infographic: The evolution of the chief data officer role
The CDO role, which has never been rigidly defined, is undergoing a face-lift as emerging technologies present new opportunities to enterprises. Continue Reading
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Tip
17 Jan 2018
How to use machine learning to build a predictive algorithm
Machine learning is an invaluable tool for solving business problems, but don't jump into it for predictive analytics without understanding these important factors. Continue Reading
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Feature
15 Jan 2018
Machine learning models require DevOps-style workflows
Big data is driving the use of AI and machine learning. But teams must be swift to embrace DevOps and re-evaluate models, according to Wikibon's James Kobielus. Continue Reading
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Tip
21 Nov 2017
Hiring vs. training data scientists: The case for each approach
Hiring data scientists is easier said than done -- so should you try to train current employees in data science skills? That depends on your company's needs, writes one analytics expert. Continue Reading
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Feature
09 Aug 2017
Automated decision making shows worrying signs of limitation
AI and data-driven decision making projects need to be handled with care – worrying limitations revealed in the law and healthcare Continue Reading
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Feature
23 Jun 2017
Machine learning platforms comparison: Amazon, Azure, Google, IBM
The platform war over machine learning tools is heating up. Use our features comparison chart to see how four top vendors stack up and help you decide which is right for your enterprise. Continue Reading
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Feature
23 Jun 2017
MicroStrategy CEO Michael Saylor speaks about ‘expanding universe’ of BI
Co-founder and CEO of MicroStrategy takes the long view on business intelligence and sees its universe expanding with mobile technologies Continue Reading
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News
05 Jun 2017
How Facebook uses deep learning models to engage users
At Facebook it's all about user engagement, and to accomplish this, the company relies heavily on deep learning algorithms to tailor its products to the interests of individuals. Continue Reading
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Tip
12 May 2017
Log management systems benefit greatly from AI
Organizations with massive volumes of IT operational data need log management tools that can quickly and adeptly process it. AI embedded into tools might be the answer. Continue Reading