With all the new technology out there, call center operations will never be the same.
Think you know what has affected them the most? Test your call center knowledge with this short quiz.
Creative teams often use different versions of their digital assets across marketing channels. Learn how version control in DAM ...
Microsoft promotes its SharePoint content AI services -- Syntex -- as a way to streamline content management in a cost-effective ...
Vonage drops an embedded video conferencing tool that can live on any platform and a mass communication tool to let enterprises ...
This guide gathers the latest news and analysis from Enterprise Connect, one of the largest enterprise communications and ...
Data lakes influence the modern data management platform at all levels. Organizations can gain faster insights, save costs, ...
The data ingestion specialist's latest platform update focuses on enabling users to ingest high volumes of data to fuel real-time...
The tech giant may have been forced to respond as Microsoft and OpenAI dominate the generative AI market. However, it might still...
ServiceNow doubles down on AI in its latest version of its Now Platform. Code-named Utah, the new version has several AI features...
Powder bed fusion may cost less than other additive manufacturing approaches, but it can be time-consuming. Learn whether powder ...
The EAM software market is growing with more options for asset management. Experts argue that companies may benefit from tighter ...
