Sales technology
Sales automation and other sales technology open the door to new potential revenue, especially when paired with AI and other cloud customization tools that can personalize content and choose the next-best action to move sales along. Read about the latest sales technology tools driving bottom line benefits.
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Sales technology News
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July 30, 2020
30
Jul'20
Salesforce's AI-powered Einstein Call Coaching now available
Salesforce's Einstein Call Coaching has moved out of pilot testing, during which a steel building manufacturer saw a 60% reduction in time spent manually analyzing customer calls.
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July 17, 2020
17
Jul'20
Accounts payable automation eliminates invoice backlog
Purple, a mattress company, struggled each week to manually process its myriad invoices and bills. It found relief in automated accounts payable software from a startup vendor.
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May 19, 2020
19
May'20
Pegasystems releases Ethical Bias Check to cut down on AI bias
Pegasystems has embedded a new tool to combat AI bias in its Pega Customer Decision Hub. The tool can alert users to potential biases before they deploy system changes.
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Content collaboration tools shift into hyperdrive
Induced by the COVID-19 pandemic and hybrid workforce, collaborative content practices embrace advanced technologies, knowledge management, old visions and new realities. Continue Reading
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Content and collaboration advance from memex to metaverse
Since World War II, content collaboration techniques have evolved from rudimentary visions of information sharing to today's knowledge management tools for the hybrid workforce. Continue Reading