IT management
Learn about the core elements of IT management, including operations, tech support and personal computing, as well as terms related to IT careers, certifications and project management.
Certifications
This glossary contains definitions related to IT Certifications.
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data engineer
A data engineer is an IT professional whose primary job is to prepare data for analytical or operational uses.
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Certified Information Security Manager (CISM)
Certified Information Security Manager (CISM) is an advanced certification that indicates that an individual possesses the knowledge and experience required to develop and manage an enterprise information security (infosec) program.
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cloud architect
A cloud architect is an IT professional who is responsible for overseeing a company's cloud computing strategy.
IT career paths
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succession planning
Succession planning is the strategic process of identifying and developing internal candidates to fill key organizational roles to ensure business continuity and leadership in the face of role transitions, departures, or unforeseen events. It is relevant to all companies, large or small, for-profit or nonprofit.
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core competencies
For any organization, its core competencies refer to the capabilities, knowledge, skills and resources that constitute its 'defining strengths.'
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data engineer
A data engineer is an IT professional whose primary job is to prepare data for analytical or operational uses.
IT Operations
Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.
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Docker image
A Docker image is a file used to execute code in a Docker container.
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Microsoft Remote Desktop Web Access (Microsoft RD Web Access)
Microsoft Remote Desktop Web Access (Microsoft RD Web Access) is a Remote Desktop Services role in some versions of the Windows Server OS.
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operational technology (OT)
Operational technology (OT) is a category of hardware and software that monitors and controls how physical devices perform.
Personal computing
Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.
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USB-C
USB-C, or Universal Serial Bus Type-C, is a standard connection type for mobile and portable devices. It provides a single reversible connector to transmit both power for charging and data for transfers. It is designed to replace all current USB types.
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personal digital assistant (PDA)
A personal digital assistant (PDA) is a small, mobile, handheld device that provides computing and information storage and retrieval capabilities for personal or business use, often for keeping schedules, calendars and address book information handy.
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What is the dark web (darknet)?
The dark web is an encrypted portion of the internet not visible to the general public via a traditional search engine such as Google.
Project management
Terms related to project management, including definitions about project management methodologies and tools.
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DevOps Dojo
A DevOps Dojo is a place where DevOps team members go for hands-on training.
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broken windows theory
The broken windows theory posits that visible signs of disorder and neglect in an environment encourage further disorder and misconduct among those who live in it.
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project scope
Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, tasks, costs and deadlines.
Technical support
Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.
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Microsoft Remote Desktop Web Access (Microsoft RD Web Access)
Microsoft Remote Desktop Web Access (Microsoft RD Web Access) is a Remote Desktop Services role in some versions of the Windows Server OS.
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technological convergence
Technological convergence is a term that describes bringing previously unrelated technologies together, often in a single device.
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information technology (IT)
Information technology (IT) is the use of computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data.