IT management

IT career paths

• What is AWS Certified Solutions Architect - Associate?

  AWS Certified Solutions Architect - Associate is a certification for IT professionals who use Amazon Web Services to design and implement cloud solutions.

• What is a CISO (chief information security officer)?

  The CISO (chief information security officer) is a senior-level executive responsible for developing and implementing an information security program.

• What is a CISO as a service (CISOaaS)?

  CISO as a service, or CISOaaS, is the outsourcing of CISO (chief information security officer) and information security leadership responsibilities to a third-party provider.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is an ISV (independent software vendor)?

  An ISV (independent software vendor) makes and sells software products that work with computer hardware, operating systems (OSes) or software platforms made by another company.

• What are functional requirements?

  Functional requirements are the desired operations of a program or system.

• What is narrowband IoT (NB-IoT)?

  Narrowband IoT (NB-IoT) is a wireless internet of things (IoT) standard that uses low-power wide area network (LPWAN) technology.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• What is defragmentation?

  Defragmentation, also known as 'defragging' or 'defrag,' is the process of rearranging the data on a storage medium, such as a hard disk drive (HDD), to ensure efficient storage and access.

• What is iCloud?

  Apple's iCloud is a free service that stores subscribers' photos, videos, documents, apps and more and updates everything across users' synced devices.

• What is Microsoft Managed Desktop (MMD)?

  Microsoft Managed Desktop (MMD) was a cloud-based device management service from Microsoft that helped organizations simplify device provisioning, configuration, maintenance and management, and streamline IT service management (ITSM), operations, compliance, security monitoring and response.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is a procurement plan?

  A procurement plan -- also called a procurement management plan -- is a document that is used to manage the process of finding and selecting a vendor.

• What is Project Management Body of Knowledge (PMBOK)?

  The Project Management Body of Knowledge (PMBOK) is a document containing standard terminology, best practices and process guidelines around project management as defined by the Project Management Institute (PMI).

• What is change control?

  Change control is a systematic approach that includes the various steps needed to process changes made to a product or system.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• What is an ISV (independent software vendor)?

  An ISV (independent software vendor) makes and sells software products that work with computer hardware, operating systems (OSes) or software platforms made by another company.

• What is defragmentation?

  Defragmentation, also known as 'defragging' or 'defrag,' is the process of rearranging the data on a storage medium, such as a hard disk drive (HDD), to ensure efficient storage and access.

• What is the DRY principle?

  The DRY (don't repeat yourself) principle, introduced by Andrew Hunt and David Thomas in 'The Pragmatic Programmer,' promotes the idea that every piece of knowledge should have a single, unambiguous, authoritative representation within a system.