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Bring yourself up to speed with our introductory content.
How to restore a deleted Android work profile
If a user deletes an Android work profile or moves to a new phone, IT usually needs to reenroll the device. Here's how to restore work access and reduce support tickets. Continue Reading
How to fix an iPhone Personal Hotspot that's not working
Hotspot issues can disrupt remote work and IT support. Here are the key fixes for connectivity, settings, carrier access and enterprise troubleshooting on an iPhone. Continue Reading
How to troubleshoot when a hotspot is not working on Android
Android hotspots can fail because of carrier limits, settings conflicts, weak signal or security controls. Here are the quickest fixes IT teams should check first. Continue Reading
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How to remove a work profile from an Android device
When a user leaves their organization or loses their device, it's time to remove their Android work profile. Learn three methods to delete a work profile on an end-user device. Continue Reading
What are the best file managers for Mac devices?
If the native macOS file manager is lacking, IT can look to third-party options for advanced features. These alternatives can help simplify file browsing and improve productivity. Continue Reading
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Definitions to Get Started
View All Definitions Does Apple offer work profiles for iPhones?
Apple uses data and device management policies -- instead of the Android work profile model -- to split work and personal information on iPhones and support BYOD deployments.Continue Reading
How to choose and set up a mobile VPN for an Android phone
A tailored approach to network security is crucial when managing smartphones in the enterprise. IT teams should consider Android VPN options for their organization.Continue Reading
How to detect and remove malware from an Android device
Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs to be wary of on Android devices, as well as what to do to remove malware.Continue Reading
How do competition laws affect Apple's sideloading policies?
The EU's Digital Markets Act has caused Apple to allow sideloading in certain regions. This change could have broader effects on Apple's operations, mobile security and IT teams.Continue Reading
How to fix Outlook when it's not syncing on Android
When using Outlook on an Android phone or tablet, syncing issues are a frustrating possibility. IT must know how to direct users when emails, calendars or contacts aren't syncing.Continue Reading
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How to troubleshoot 3 common iPhone Outlook problems
Many users need mobile email access to do their jobs, so it's important for IT to fix issues in Microsoft Outlook quickly. Find out how to solve common problems in a few steps.Continue Reading
How to fix Microsoft Teams not working on an iPhone
When using Microsoft Teams on an iPhone, slow performance and app crashes can bring mobile work to a halt. Many issues come down to internet bandwidth or low storage space.Continue Reading
What's the difference between jailbreaking and rooting?
To secure corporate smartphones, IT must ensure these devices have security measures in place. Jailbreaking and rooting remove these restrictions and create vulnerabilities.Continue Reading
How to implement a mobile device management project plan
With mobile device management software, IT can better support corporate smartphones, laptops and other mobile endpoints. Learn how to build a project plan for MDM implementation.Continue Reading
Can you accept credit card payments on an Android phone?
Many consumers prefer contactless payments, and vendors can easily enable them with a smartphone and the right software. Learn how to set up an Android to accept customer payments.Continue Reading
Set up Tap to Pay: How to accept payments with an iPhone
Tap to Pay makes it possible to accept customer payments from an iPhone with no additional hardware. Find out the best use cases for Tap to Pay and how to implement it.Continue Reading
How to set up Android Enterprise with EMM token registration
Android Enterprise can simplify Android management, but the wrong device enrollment method can complicate IT's job. Understand the pros and cons of EMM token registration.Continue Reading
How to set up Android Enterprise with zero-touch enrollment
For organizations that value convenience and UX, zero touch could be an ideal Android Enterprise enrollment method. Learn about the advantages and challenges it can present.Continue Reading
How to choose an Android Enterprise enrollment method
When setting up Android Enterprise devices, there are several enrollment methods IT should consider. Admins should learn how to determine which method, or methods, to use.Continue Reading
What is the Rabbit R1, and what can it offer the enterprise?
Is an AI-powered device the next step in AI development, or a marketing gimmick? IT must explore whether the Rabbit R1 and its operating system offer real business benefits.Continue Reading
How to deploy Intune compliance policies for iOS and iPadOS
Compliance policies are a significant part of IT's device management, so admins should learn about Intune's compliance management features for all types of devices.Continue Reading
What fees come with accepting Apple Pay for businesses?
Apple Pay simplifies checkout for customers, but setup isn't always as straightforward. IT admins can review the costs to decide if Apple Pay makes sense for their organization.Continue Reading
How do personal hotspots work for remote work?
A personal hotspot can be a valuable element of a remote work strategy, but IT teams must understand how they work and what management challenges they present.Continue Reading
How to recycle mobile phones in the enterprise
Mobile device disposal requires careful planning. IT teams must learn how to recycle mobile phones to keep e-waste out of landfills and enterprise data out of the wrong hands.Continue Reading
How to use Managed Google Play with Microsoft Intune
IT teams can connect their Managed Google Play accounts to Intune to get the best of both management tools. Integrate the two for easier Android Enterprise enrollment and more.Continue Reading
What are the steps to set up a Managed Google Play account?
Android administrators can use Managed Google Play to deploy enterprise apps, configure permissions and more. Learn how to get started with a Managed Google Play account.Continue Reading
What is Managed Google Play and how should IT teams use it?
One of Android Enterprise's significant components is Managed Google Play. IT should understand how the platform can aid app management, as well as what its limitations are.Continue Reading
forward error correction (FEC)
Forward error correction (FEC) is a method for obtaining error control in data transmission in which the source (transmitter) sends redundant data and the destination (receiver) recognizes only the portion of the data that contains no apparent ...Continue Reading
How to exit kiosk mode on any OS
Manually exiting kiosk mode is still necessary in the age of mobile device management for convenience and when it's time to remove kiosks at their end of life.Continue Reading
Getting started with kiosk mode for the enterprise
A kiosk can serve several purposes as a dedicated endpoint. Understanding those possibilities and their benefits and challenges is key to deploying kiosk mode for the enterprise.Continue Reading
How to use the iPadOS file manager in the enterprise
Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager.Continue Reading
How to ensure iPhone configuration profiles are safe
Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe.Continue Reading
How does Android 13 work profile improve IT management
When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13.Continue Reading
How to perform a full remote wipe on an Android device
When a device is lost or no longer needed for work purposes, a remote wipe can keep corporate data secure. This is a vital safeguard for mobile Android devices in the workplace.Continue Reading
How to create a mobile app for a small business
Regularly updated mobile applications are becoming essential for small businesses. The first step for SMBs is knowing all the options for building and maintaining mobile apps.Continue Reading
How to perform a remote wipe of Office 365 on a smartphone
Employees like having email and other Office 365 applications on their smartphones. There are security risks that come with mobile devices accessing corporate data, however.Continue Reading
How and when to set up Apple TV with a business account
While organizations can use a business Apple ID account, there are other options -- a personal Apple ID or even no Apple ID may suffice.Continue Reading
How to deploy a mobile threat defense app in 3 scenarios
The mobile threat defense integration and application deployment process differ depending on whether an organization uses MDM, MAM or neither.Continue Reading
How the Intune App Wrapping Tool works for Android
Mobile application wrapping is an effective way to deploy policies that can't normally interact with an app. Learn how IT can use Intune's wrapping tool on Android apps.Continue Reading
What are the benefits of mobile app A/B testing?
Mobile app A/B testing is the best way to prevent buggy features from reaching your users. Learn the benefits and discover how to get started with the process.Continue Reading
Test your knowledge of mobile app programming languages
Do you know the difference between native, web-based and hybrid mobile apps? Test your knowledge of mobile app development and languages with this quiz.Continue Reading
How well do you know EMM platforms?
Enterprise mobility management is made up of many different facets, including MDM and MCM. Do you know the difference between them? Test your knowledge with this quiz.Continue Reading
Get to know Android for Work profiles and productivity features
Now that Android for Work is out, we dig into the features of the program’s work profiles and productivity apps.Continue Reading
Pros and cons of using secure containers for mobile device security
With BYOD on the rise, IT needs to keep sensitive corporate information safe. Secure containers are one way to do that, but when’s best to use them?Continue Reading
Everything you need to know about developing mobile apps
Developing mobile apps for your users can help them be more productive, but before you start building apps, learn about the different kinds.Continue Reading
VMware Horizon Workspace
VMware Horizon Workspace is enterprise mobility management software that creates a central repository where users can access corporate data, applications and virtual desktops from a variety of endpoint devices.Continue Reading
Apple Configurator
Apple Configurator is a free Mac OS X tool for configuring and deploying iOS devices in the enterprise by using a physical USB connection.Continue Reading
identity as a Service (IDaaS)
Identity as a Service (IDaaS) is an authentication infrastructure that is built, hosted and managed by a third-party service provider.Continue Reading