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Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
iPhone
The iPhone is a smartphone made by Apple that combines a computer, iPod, digital camera and cellular phone into one device with a touchscreen interface. Continue Reading
FaceTime
FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices. Continue Reading
Apple iOS
Apple iOS is a proprietary mobile operating system that runs on mobile devices such as the iPhone and iPad. Continue Reading
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Apple Watch
Apple Watch is a wearable smartwatch that allows users to accomplish a variety of tasks, including making phone calls, sending text messages and reading email. Continue Reading
Wi-Fi range extender (range expander)
A Wi-Fi range extender is a network device used to increase the effective range of a wireless network. Continue Reading
forward error correction (FEC)
Forward error correction (FEC) is a method for obtaining error control in data transmission in which the source (transmitter) sends redundant data and the destination (receiver) recognizes only the portion of the data that contains no apparent ...Continue Reading
802.11
802.11 is a family of evolving specifications for wireless local area networks (WLANs) developed and maintained by a working group of IEEE.Continue Reading
notebook computer
A notebook computer is a battery- or AC-powered personal computer generally smaller than a briefcase that can easily be transported and conveniently used in temporary spaces, such as airplanes, libraries, temporary offices and meetings.Continue Reading
wireless ISP (wireless Internet service provider or WISP)
A wireless internet service provider (WISP) is an internet service provider (ISP) that allows subscribers to connect to the internet at designated hot spots or access points using a wireless connection such as Wi-Fi.Continue Reading
iPad
The iPad is a touchscreen tablet PC made by Apple.Continue Reading
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hertz (Hz)
Hertz (Hz) is the standard unit of frequency in the International System of Units (SI).Continue Reading
uplink and downlink
In satellite telecommunication, a downlink is the link from a satellite down to one or more ground stations or receivers, and an uplink is the link from a ground station up to a satellite.Continue Reading
Google Play
Google Play, formerly known as Android Market, is the official online store for digital media distributed by Google.Continue Reading
geostationary satellite
A geostationary satellite is an Earth-orbiting satellite placed at an altitude of approximately 22,300 miles or 35,800 kilometers directly above the equator.Continue Reading
iCloud
Apple's free iCloud service stores subscribers' photos, videos, documents, apps and more and updates everything across users' synced devices.Continue Reading
end-user computing (EUC)
End-user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs.Continue Reading
Google Firebase
Google Firebase is a set of cloud-based development tools that helps mobile app developers build, deploy and scale their apps.Continue Reading
remote wipe
Remote wipe is a security feature that allows a network administrator or device owner to send a command that remotely deletes data from a computing device.Continue Reading
How to exit kiosk mode on any OS
Manually exiting kiosk mode is still necessary in the age of mobile device management for convenience and when it's time to remove kiosks at their end of life.Continue Reading
telecommuting
Telecommuting allows an employee to complete work assignments from outside the traditional workplace using telecommunications tools such as email, phone, chat and video apps.Continue Reading
Apple watchOS (Apple Watch operating system)
Apple watchOS is the operating system (OS) designed specifically for the Apple Watch wearable device, with features that take advantage of the smaller screen and location of the device on the user's wrist.Continue Reading
mobile workforce management (MWM)
Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams.Continue Reading
cross-platform mobile development
Cross-platform mobile development is an approach to developing software applications that are compatible with multiple mobile operating systems (OSes) or platforms.Continue Reading
mobile application development platform (MADP)
A mobile application development platform (MADP) is a type of software that allows a business to rapidly build, test and deploy mobile apps for smartphones or tablets.Continue Reading
smishing (SMS phishing)
Smishing -- or Short Message Service (SMS) phishing -- is a social engineering tactic cybercriminals use to trick people into divulging sensitive information over text messages.Continue Reading
enterprise mobility
Enterprise mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications.Continue Reading
Getting started with kiosk mode for the enterprise
A kiosk can serve several purposes as a dedicated endpoint. Understanding those possibilities and their benefits and challenges is key to deploying kiosk mode for the enterprise.Continue Reading
text messaging (texting or wireless messaging)
Text messaging is the act of sending short, alphanumeric communications between cellphones, pagers or other hand-held devices, as implemented by a wireless carrier.Continue Reading
smartphone
A smartphone is a cellular telephone with an integrated computer and other features not originally associated with telephones, such as an operating system (OS), web browsing and the ability to run software applications.Continue Reading
How to detect and remove malware from an Android device
Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs of malware on mobile devices, as well as what to do to remove the threat.Continue Reading
Active Directory Federation Services (AD FS)
Active Directory Federation Services (AD FS) is a feature of the Windows Server operating system (OS) that extends end users' single sign-on (SSO) access to applications and systems outside the corporate firewall.Continue Reading
Google Drive
Google Drive is a cloud-based storage service that enables users to store and access files online.Continue Reading
mobile UI (mobile user interface)
A mobile UI (mobile user interface) is the graphical and usually touch-sensitive display on a mobile device, such as a smartphone or tablet, that allows the user to interact with the device's apps, features, content and functions.Continue Reading
CYOD (choose your own device)
CYOD (choose your own device) is an employee provisioning model in which an organization allows people to select the mobile devices they would like, usually from a limited number of options.Continue Reading
Google Android 4.4 KitKat
Android 4.4 KitKat is a version of Google's operating system (OS) for smartphones and tablets.Continue Reading
iPad Air
Apple's iPad Air is a tablet that is lighter and thinner than Apple's previous tablets.Continue Reading
war driving (access point mapping)
War driving, also called access point mapping, is the act of locating and possibly exploiting connections to wireless local area networks (WLANs) while driving around a city or elsewhere.Continue Reading
Snapchat
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps.Continue Reading
HTML5 mobile app
An HTML5 mobile app is a web application developed with version 5 of HTML, a web content standard designed for handheld devices like smartphones and tablets.Continue Reading
Temporal Key Integrity Protocol (TKIP)
Temporal Key Integrity Protocol (TKIP) is an encryption protocol included in the Institute of Electrical and Electronics Engineers (IEEE) 802.11i standard for wireless local area networks (WLANs).Continue Reading
enterprise mobility management (EMM)
Enterprise mobility management (EMM) is software that allows organizations to securely enable employee use of mobile devices and applications.Continue Reading
How to create a mobile device management policy for your org
A mobile device management policy creates several essential benefits for an organization, like security measures and data and application guidelines for corporate information.Continue Reading
Apple AirDrop
Apple AirDrop is a native feature in iOS and macOS that lets users share data from one device to another on the same Wi-Fi network.Continue Reading
Apple Bonjour
Apple Bonjour is a group of networking technologies designed to help devices and applications discover each other on the same network.Continue Reading
captive portal
A captive portal is a webpage that the user of a public-access network is required to view and interact with before they can access the network.Continue Reading
bluesnarfing
Bluesnarfing is a hacking technique in which a hacker accesses a wireless device through a Bluetooth connection.Continue Reading
How to use the iPadOS file manager in the enterprise
Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager.Continue Reading
wireless distribution system (WDS)
A wireless distribution system (WDS) is a method of interconnecting access points (AP) in a wireless local area network (WLAN) without requiring that they connect through a wired backbone.Continue Reading
wireless broadband (WiBB)
Wireless broadband (WiBB) is high-speed internet and data service delivered through a wireless local area network (WLAN) or wireless wide area network (WWAN).Continue Reading
service set identifier (SSID)
A service set identifier (SSID) is a sequence of characters that uniquely names a Wi-Fi network.Continue Reading
LTE (Long-Term Evolution)
LTE (Long-Term Evolution) is a fourth-generation (4G) wireless standard that provides increased network capacity and speed for cellphones and other cellular devices compared with third-generation (3G) technology.Continue Reading
802.11n
802.11n is an IEEE standard for wireless networking that boosts the speed, dependability and range of wireless transmissions in wireless local area networks (WLANs).Continue Reading
What are the best file managers for Mac devices?
If the native macOS file manager is lacking, IT can look to third-party options for advanced features. Commander One, ForkLift and Path Finder are three alternatives to consider.Continue Reading
mobile operating system
A mobile operating system (OS) is software that allows smartphones, tablet PCs (personal computers) and other devices to run applications and programs.Continue Reading
mobile device management (MDM)
Mobile device management (MDM) software allows IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints.Continue Reading
How to ensure iPhone configuration profiles are safe
Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe.Continue Reading
laptop
A laptop, sometimes called a notebook computer by manufacturers, is a battery- or AC-powered personal computer (PC) smaller than a briefcase.Continue Reading
antenna
An antenna is a specialized transducer that converts electric current into electromagnetic (EM) waves or vice versa.Continue Reading
instant app (Google Android instant app)
A Google Android instant app is a small software program that enables users to test out a portion of a native Android app without installing it on a device.Continue Reading
Android Oreo
Android 8.0 Oreo is the eighth major update to the Android operating system that contains new features and enhancements for application developers.Continue Reading
How to remove a management profile from an iPhone
User Enrollment creates a management profile for BYOD iPhones, but IT must remove that data in cases such as device loss or theft. Learn how to do this with a selective wipe.Continue Reading
Android OS
Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.Continue Reading
mobile malware
Mobile malware is malicious software specifically written to attack mobile devices such as smartphones, tablets, and smartwatches.Continue Reading
mobile application management (MAM)
Mobile application management (MAM) is software that secures and enables IT control over enterprise applications on end users' corporate and personal smartphones and tablets.Continue Reading
How to restore a deleted Android work profile
If a user deletes an Android work profile or switches devices, they will need to go through the process to restore it. Learn the simple steps to reenroll an Android work profile here.Continue Reading
Does Apple offer work profiles for iPhones?
Apple uses data and device containerization -- instead of the Android Work Profile model -- to split work and personal information on iPhones and support BYOD deployments.Continue Reading
How to delete or disable an Android work profile
When users leave an organization or lose a device, it's time to remove their Android work profile. Learn three methods to get rid of a work profile on a BYOD device.Continue Reading
Siri
Siri is Apple's virtual assistant for iOS, macOS, tvOS and watchOS devices that uses voice recognition and is powered by artificial intelligence (AI).Continue Reading
Google Mobile Services (GMS)
Google Mobile Services (GMS) is a collection of applications and application programming interfaces (APIs) developed by Google for manufacturers of Android devices, such as smartphones and tablets.Continue Reading
push notification
Push notification, also called server push notification, is the delivery of information from a software application to a computing device without a specific request from the client.Continue Reading
Android Studio
Android Studio is the official integrated development environment (IDE) for Android application development.Continue Reading
How does Android 13 work profile improve IT management
When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13.Continue Reading
Samsung Galaxy
Samsung Galaxy is a product line of Android smartphones, tablets and internet of things devices manufactured by Samsung Electronics.Continue Reading
Google Chrome browser
Google Chrome browser is a free web browser used for accessing the internet and running web-based applications.Continue Reading
Multimedia Messaging Service (MMS)
Multimedia Messaging Service (MMS) is a communications technology developed by 3GPP (Third Generation Partnership Project) to enable the transmission of multimedia content via text message.Continue Reading
Microsoft OneDrive
OneDrive (formerly SkyDrive) is an online cloud storage service from Microsoft.Continue Reading
What is wireless communications? Everything you need to know
Wireless communications is the transmission of voice and data without cable or wires.Continue Reading
Google Hangouts
Google Hangouts is a unified communications service that allows members to initiate and participate in text, voice or video chats, either one-on-one or in a group.Continue Reading
SIM card
A SIM card, also known as a subscriber identity module, is a smart card that stores identification information that pinpoints a smartphone to a specific mobile network.Continue Reading
wireless access point
A wireless access point (wireless AP) is a network device that transmits and receives data over a wireless local area network (WLAN), serving as the interconnection point between the WLAN and a fixed wire network.Continue Reading
OTA update (over-the-air update)
An over-the-air (OTA) update is the wireless delivery of new software, firmware or other data to mobile devices.Continue Reading
wireless backhaul
Wireless backhaul is the use of wireless communication systems to transport data between the internet and subnetworks.Continue Reading
Apple User Enrollment
Apple User Enrollment (UE) is a form of mobile device management (MDM) for Apple products that supports iOS 13 and macOS Catalina.Continue Reading
fixed wireless
Fixed wireless networking refers to the operation of wireless devices in fixed locations such as homes and offices.Continue Reading
LDAP (Lightweight Directory Access Protocol)
LDAP (Lightweight Directory Access Protocol) is a software protocol for enabling anyone to locate data about organizations, individuals and other resources such as files and devices in a network -- whether on the public internet or a corporate ...Continue Reading
tvOS
TvOS is the operating system that runs on the 4th and 5th generation Apple TV digital media player.Continue Reading
Wi-Fi Protected Access (WPA)
Wi-Fi Protected Access (WPA) is a security standard for computing devices equipped with wireless internet connections.Continue Reading
Wireless Application Protocol (WAP)
Wireless Application Protocol (WAP) is a specification for a set of communication protocols to standardize the way wireless devices, such as mobile phones and radio transceivers, can be used for internet access, including email, the web, newsgroups ...Continue Reading
wireless ad hoc network (WANET)
A wireless ad hoc network (WANET) is a type of local area network (LAN) that is built spontaneously to enable two or more wireless devices to be connected to each other without requiring typical network infrastructure equipment, such as a wireless ...Continue Reading
personal area network (PAN)
A personal area network (PAN) interconnects technology devices, typically within the range of a single user, which is approximately 10 meters or 33 feet.Continue Reading
enterprise file sync and share (EFSS)
Enterprise file sync and share (EFSS) is a service that allows users to save files in cloud or on-premises storage and then access them on desktop and mobile devices.Continue Reading
file sharing
File sharing is the public or private sharing of files or folders on a networked computer.Continue Reading
WhatsApp
WhatsApp is a free cross-platform messaging service.Continue Reading
m-commerce (mobile commerce)
M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as smartphones and tablets.Continue Reading
microblogging
Microblogging is a short blog post designed for quick and typically direct audience interactions.Continue Reading
How to perform a full remote wipe on an Android device
When a device is lost or no longer needed for work purposes, a remote wipe can keep corporate data secure. This is a vital safeguard for mobile Android devices in the workplace.Continue Reading
How to create a mobile app for a small business
Regularly updated mobile applications are becoming essential for small businesses. The first step for SMBs is knowing all the options for building and maintaining mobile apps.Continue Reading
How to perform a remote wipe of Office 365 on a smartphone
Employees like having email and other Office 365 applications on their smartphones. There are security risks that come with mobile devices accessing corporate data, however.Continue Reading
mobile computing
Mobile computing refers to the set of IT technologies, products, services and operational strategies and procedures that enable end users to access computation, information and related resources and capabilities while mobile.Continue Reading
How and when to set up Apple TV with a business account
While organizations can use a business Apple ID account, there are other options -- a personal Apple ID or even no Apple ID may suffice.Continue Reading