Mobile management
When organizations allow end-user mobile devices to perform work-related tasks and view business data, they must have the proper management practices in place. This will help mobile users perform their tasks securely and efficiently. IT teams should familiarize themselves with the management platforms and practices that support mobile devices in a business setting.
Top Stories
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Tip
17 Jul 2025
How to detect and fix a rooted Android phone
Rooting is a unique threat for enterprise mobile devices, but there are signs Android administrators and users can look for to detect it and steps they can take to fix it. Continue Reading
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Tip
07 Jul 2025
How to detect and fix a jailbroken iPhone
Jailbroken devices can give rise to security threats for users and organizations alike. Learn how to prevent, detect and remove jailbreaking on enterprise iPhones. Continue Reading
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Definition
02 Jul 2025
What is mobile computing?
Mobile computing refers to the set of IT technologies, products, services and operational strategies and procedures that enable end users to access computation, information and related resources and capabilities while mobile. Continue Reading
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Feature
06 Jun 2025
How to choose and set up a mobile VPN for an Android phone
A tailored approach to network security is crucial when managing smartphones in the enterprise. IT teams should consider Android VPN options for their organization. Continue Reading
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Definition
04 Jun 2025
What is a SIM card and how does it work?
A SIM card, also known as a subscriber identity module, is a smart card that stores the information necessary for a smartphone to connect to a mobile network. Continue Reading
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Feature
29 May 2025
How to choose and set up a mobile VPN for an iPhone
Many users perform work tasks on their iPhones, relying on mobile VPNs to securely access corporate resources. Learn about VPN options for iPhones and how to set up these systems. Continue Reading
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Answer
13 May 2025
How can an enterprise mobile VPN fit into a mobility plan?
Organizations that need to secure mobile users and provide remote access to corporate resources should consider an on-premises or cloud-hosted mobile VPN. Continue Reading
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Feature
13 May 2025
5 top mobile security courses and certifications for IT
To stay on top of new threats, IT pros can test their skills with mobile security training. Explore the top programs to learn about mobile attacks, penetration testing and more. Continue Reading
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Definition
13 May 2025
What is the consumerization of IT (IT consumerization)?
The consumerization of IT refers to how software and hardware products designed for personal use have migrated into the enterprise and are used for work purposes. Continue Reading
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Feature
01 May 2025
The clear business case for environmental sustainability
Environmental sustainability isn't just an exercise in 'doing good' -- it has a clear ROI. Here's how to get it. Continue Reading
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Tip
24 Apr 2025
How to incorporate smishing into security awareness training
Smishing is a major threat on enterprise smartphones, but users might not know how it compares to traditional email phishing. IT can help block attacks with training and testing. Continue Reading
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Feature
18 Apr 2025
5G NSA vs. SA: How do the deployment modes differ?
Non-standalone 5G combines 4G LTE architecture with a 5G RAN. Standalone 5G, on the other hand, uses a 5G RAN and a cloud-native 5G core for connectivity. Continue Reading
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Tip
17 Apr 2025
Building mobile security awareness training for end users
Do concerns of malware, social engineering and unpatched software on employee mobile devices have you up at night? One good place to start is mobile security awareness training. Continue Reading
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Tip
14 Apr 2025
How to remove a work profile from an Android device
When a user leaves their organization or loses their device, it's time to remove their Android work profile. Learn three methods to delete a work profile on an end-user device. Continue Reading
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Definition
11 Apr 2025
What is COPE (corporate-owned, personally enabled)?
COPE (corporate-owned, personally enabled) is a mobile device management model that allows employees to use corporate-owned mobile devices for specific types of personal use. Continue Reading
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Tip
09 Apr 2025
How to set up a work profile on Android
IT can enable devices for both work and personal use, but this raises questions about security and privacy. Learn how Android Enterprise work profiles help protect corporate data. Continue Reading
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Tip
03 Apr 2025
How to detect and remove malware from an Android device
Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs to be wary of on Android devices, as well as what to do to remove malware. Continue Reading
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Answer
02 Apr 2025
Does a hotspot work when a mobile device has no service?
Cellular service is necessary for establishing a hotspot connection. IT must know what to do when remote users are dealing with both Wi-Fi and service issues. Continue Reading
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Tip
28 Mar 2025
How to remove a management profile from an iPhone
User Enrollment creates a management profile for BYOD iPhones, but IT must remove that data in cases such as device loss or theft. Learn how to do this with a selective wipe. Continue Reading
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Tip
25 Mar 2025
How to fix an iPhone Personal Hotspot that's not working
Connectivity issues, misconfigured settings and human error can all cause mobile hotspot problems. IT must know how to avoid and fix iPhone hotspot issues for remote work. Continue Reading
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Tip
25 Mar 2025
How to troubleshoot when a hotspot is not working on Android
Troubleshooting mobile hotspots on Android devices requires IT to implement documentation, training and best practices to help remote and hybrid users. Continue Reading
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Opinion
24 Mar 2025
How to block and delete sideloaded apps on iOS and Android
Despite the security risks, it's easy and common for users to download third-party mobile apps. To keep sideloaded apps off of end-user devices, IT must employ management tools. Continue Reading
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Answer
18 Mar 2025
How do competition laws affect Apple's sideloading policies?
The EU's Digital Markets Act has caused Apple to allow sideloading in certain regions. This change could have broader effects on Apple's operations, mobile security and IT teams. Continue Reading
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Definition
17 Mar 2025
What is mobile device management (MDM)?
Mobile device management (MDM) software enables IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints. Continue Reading
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Tip
10 Mar 2025
How to fix Outlook when it's not syncing on Android
When using Outlook on an Android phone or tablet, syncing issues are a frustrating possibility. IT must know how to direct users when emails, calendars or contacts aren't syncing. Continue Reading
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Tip
28 Feb 2025
How to troubleshoot when Outlook is not working on Android
A few common issues can keep workers from accessing and using Outlook on mobile. Learn how to fix Outlook problems on an Android phone or tablet. Continue Reading
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Tip
21 Feb 2025
How to fix Outlook when it's not syncing on an iPhone
Some of the most common issues users encounter with Outlook on iOS relate to syncing. Learn how to troubleshoot when the iPhone Outlook app is not syncing. Continue Reading
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Tip
11 Feb 2025
How to troubleshoot 3 common iPhone Outlook problems
Many users need mobile email access to do their jobs, so it's important for IT to fix issues in Microsoft Outlook quickly. Find out how to solve common problems in a few steps. Continue Reading
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Tip
07 Feb 2025
How to solve 3 common Microsoft Teams issues on Android
To enable the use of Microsoft Teams on Android, IT must know how to address poor performance. The most common problems come down to authentication, call quality and app stability. Continue Reading
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Tip
05 Feb 2025
How to fix Microsoft Teams not working on an iPhone
When using Microsoft Teams on an iPhone, slow performance and app crashes can bring mobile work to a halt. Many issues come down to internet bandwidth or low storage space. Continue Reading
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Feature
28 Jan 2025
How the circular economy applies to enterprise mobile phones
A circular economy addresses environmental impact at every stage of the mobile device lifecycle, from sustainable procurement to extending device life to recycling old devices. Continue Reading
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Answer
12 Dec 2024
What's the difference between jailbreaking and rooting?
To secure corporate smartphones, IT must ensure these devices have security measures in place. Jailbreaking and rooting remove these restrictions and create vulnerabilities. Continue Reading
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News
04 Dec 2024
FOSS security concerns increase amid widespread adoption
A new report from the Linux Foundation, OpenSSF and Harvard University calls for transparency and standardization to address growing security risks in open source software. Continue Reading
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Tip
08 Nov 2024
How to detect and remove malware from an iPhone
Despite their reputation for security, iPhones are not immune from malware attacks. IT and users should learn the signs of mobile malware and the steps to take when they appear. Continue Reading
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Tip
05 Nov 2024
Comparing mobile development in iOS vs. Android
When an organization builds a mobile app, many decisions come down to Android vs. iOS. The right approach can minimize development costs and support a positive user experience. Continue Reading
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Tip
25 Oct 2024
Top 7 mobile device management tools to consider
From device security controls to onboarding features, MDM tools offer a wide range of capabilities. IT teams should explore the options to find the software that fits their needs. Continue Reading
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Feature
18 Oct 2024
How to use iOS 18 satellite messaging
Satellite messaging allows iPhone users to stay connected to friends and family when cell and Wi-Fi signals are unavailable. Continue Reading
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Definition
01 Oct 2024
What is an SSID (service set identifier)?
An SSID (service set identifier) is a sequence of characters that uniquely names a Wi-Fi network. An SSID is sometimes referred to as a network name. Continue Reading
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Tip
30 Sep 2024
Should you consider open source mobile device management?
Determine whether the open source route is best when it comes to managing mobile devices. To start, weigh the pros and cons, and then evaluate the market. Continue Reading
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Tip
19 Sep 2024
How to implement a mobile device management project plan
With mobile device management software, IT can better support corporate smartphones, laptops and other mobile endpoints. Learn how to build a project plan for MDM implementation. Continue Reading
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Tip
10 Sep 2024
8 key aspects of a mobile device security audit program
Auditing is a crucial part of mobile device security, but IT admins must ensure their approach is thorough and consistent. Learn what aspects make up a mobile device audit program. Continue Reading
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Tip
03 Sep 2024
4 mPOS apps to turn a mobile device into a payment terminal
With the right software, almost any mobile device can be a payment terminal. Learn about the mobile point-of-sale options beyond Tap to Pay on iPhone and Tap to Pay on Android. Continue Reading
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Tip
12 Aug 2024
How to conduct a mobile app security audit
To keep corporate and user data safe, IT must continuously ensure mobile app security. Mobile application security audits are a helpful tool to stay on top of data protection. Continue Reading
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Answer
01 Aug 2024
Can you accept credit card payments on an Android phone?
Many consumers prefer contactless payments, and vendors can easily enable them with a smartphone and the right software. Learn how to set up an Android to accept customer payments. Continue Reading
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Tip
24 Jul 2024
Set up Tap to Pay: How to accept payments with an iPhone
Tap to Pay makes it possible to accept customer payments from an iPhone with no additional hardware. Find out the best use cases for Tap to Pay and how to implement it. Continue Reading
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Tip
19 Jul 2024
Why mobile security audits are important in the enterprise
Mobile devices bring their own set of challenges and risks to enterprise security. To handle mobile-specific threats, IT should conduct regular mobile security audits. Continue Reading
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Tip
17 Jul 2024
How to set up Android Enterprise with EMM token registration
Android Enterprise can simplify Android management, but the wrong device enrollment method can complicate IT's job. Understand the pros and cons of EMM token registration. Continue Reading
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Tip
10 Jul 2024
How to set up Android Enterprise with QR code enrollment
QR codes are a convenient tool for Android Enterprise enrollment, but this method has some drawbacks. Discover the factors organizations should consider with QR code enrollment. Continue Reading
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Definition
28 Jun 2024
technology addiction
Technology addiction is an impulse control disorder that involves the obsessive use of mobile devices, the internet or video games, despite the negative consequences to the technology user. Continue Reading
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Tip
25 Jun 2024
How to set up Android Enterprise with zero-touch enrollment
For organizations that value convenience and UX, zero touch could be an ideal Android Enterprise enrollment method. Learn about the advantages and challenges it can present. Continue Reading
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News
14 Jun 2024
Security pros grade Apple Intelligence data privacy measures
Apple has built a Private Cloud Compute server to process and then delete data sent from Apple Intelligence running on an iPhone, iPad or Mac. Apple says it won't store any data. Continue Reading
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Tip
13 Jun 2024
How to choose an Android Enterprise enrollment method
When setting up Android Enterprise devices, there are several enrollment methods IT should consider. Admins should learn how to determine which method, or methods, to use. Continue Reading
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Definition
11 Jun 2024
smartphone addiction (cellphone addiction)
Smartphone addiction (cellphone addiction) is a disorder involving compulsive overuse of mobile devices, usually quantified as the number of times users access their devices and/or the total amount of time they are online over a specified period. Continue Reading
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Tip
07 Jun 2024
How to manage 4 common mobile payment issues
Mobile payments provide customers with a fast and secure way to pay without cash or physical cards. Managing these systems can be a complex task for organizations, however. Continue Reading
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Tip
29 May 2024
Top 5 mobile payment systems to consider
Mobile payment systems can vary in terms of their fees, setup process and functionality. Organizations must know how to choose the right one to fit their business needs. Continue Reading
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Tip
14 May 2024
4 steps to ensure mobile payment security
Mobile payments are popular for their convenience, but are they secure? IT must put best practices in place to keep sensitive information safe during the mobile payment process. Continue Reading
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Tip
01 May 2024
How to deploy Intune compliance policies for iOS and iPadOS
Compliance policies are a significant part of IT's device management, so admins should learn about Intune's compliance management features for all types of devices. Continue Reading
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Tip
01 May 2024
3 best enterprise mobile app authentication methods
Mobile app authentication is a foundational security strategy for remote and hybrid workforces. Learn how to choose between passwords, multifactor authentication and biometrics. Continue Reading
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Feature
29 Apr 2024
How to create a mobile device security policy, with template
A well-defined mobile device security policy should educate employees on the proper use of BYODs and set clear standards for end users and IT administrators alike. Continue Reading
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Tip
26 Apr 2024
8 mobile app development challenges for the enterprise
Despite the growth of mobile application development in the enterprise, developers must still navigate unique challenges to deliver apps to mobile users. Continue Reading
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Tip
26 Apr 2024
Enhanced 911 transitions to Next Generation 911
Next Generation 911 has improved calling features compared to Enhanced 911, especially when locating callers. But businesses face some compliance problems. Continue Reading
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Feature
22 Apr 2024
Simplify mobile app development for the enterprise
Without the right resources, mobile app development can be challenging. Find out how to start the process and the best tools to streamline the app dev journey. Continue Reading
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Feature
04 Apr 2024
The ultimate guide to mobile device security in the workplace
Mobile devices provide connectivity for employees to access business data and communicate with colleagues, but these unique benefits come with specific security challenges for IT. Continue Reading
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Tip
01 Apr 2024
Top 4 mobile security threats and challenges for businesses
Mobile devices are a target for hackers, with several ways to steal data. These threats -- from network spoofing to phishing texts -- endanger organizations as much as individuals. Continue Reading
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Feature
28 Mar 2024
What BYOD trends will take hold in the business world?
As employees and organizations come to expect greater mobility, BYOD is an important consideration in the successful planning and execution of the remote and hybrid workplace. Continue Reading
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Tip
25 Mar 2024
Why should businesses use and accept Apple Pay?
Apple Pay is a popular payment method with Apple users, and many organizations have added the option at checkout. Find out why it can be beneficial to accept Apple Pay. Continue Reading
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Answer
29 Feb 2024
What fees come with accepting Apple Pay for businesses?
Apple Pay simplifies checkout for customers, but setup isn't always as straightforward. IT admins can review the costs to decide if Apple Pay makes sense for their organization. Continue Reading
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Tip
23 Feb 2024
How to set up Apple Pay for a business
Setting up Apple Pay is a simple process, but IT decision-makers should understand the considerations that come with it and how it varies for organizations of different sizes. Continue Reading
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Feature
31 Jan 2024
Finding the best mobile hotspot option for remote work
Organizations that allow the use of mobile hotspots for remote work must know how personal hotspots and dedicated hotspot devices differ. Compare these hotspot options. Continue Reading
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Tip
17 Jan 2024
How do personal hotspots work for remote work?
A personal hotspot can be a valuable element of a remote work strategy, but IT teams must understand how they work and what management challenges they present. Continue Reading
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Tip
12 Jan 2024
How to recycle mobile phones in the enterprise
Mobile device disposal requires careful planning. IT teams must learn how to recycle mobile phones to keep e-waste out of landfills and enterprise data out of the wrong hands. Continue Reading
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Definition
20 Dec 2023
iOS software development kit (iOS SDK)
The iOS software development kit (iOS SDK) is a collection of tools for the creation of apps for Apple's mobile operating system (OS). Continue Reading
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Tip
08 Dec 2023
Improve mobile hotspot security in 5 steps
Users might not hesitate to connect to a mobile hotspot, but that doesn't mean IT should always allow it. Learn the threats these hotspots pose and how to handle them. Continue Reading
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Tip
05 Dec 2023
Why businesses should recycle enterprise devices
Sustainability should be a consideration at every stage of the device lifecycle, and this doesn't stop at device retirement. Recycling enterprise devices offers several benefits. Continue Reading
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Definition
15 Nov 2023
app wrapping (application wrapping)
App wrapping (application wrapping) is applying a management layer to an existing mobile app. It is typically done by an organization using third-party tools. App wrapping is done to increase an app's security, manageability and analytics. Continue Reading
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Tip
31 Oct 2023
How to use Managed Google Play with Microsoft Intune
IT teams can connect their Managed Google Play accounts to Intune to get the best of both management tools. Integrate the two for easier Android Enterprise enrollment and more. Continue Reading
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Answer
25 Oct 2023
What are the steps to set up a Managed Google Play account?
Android administrators can use Managed Google Play to deploy enterprise apps, configure permissions and more. Learn how to get started with a Managed Google Play account. Continue Reading
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Tip
23 Oct 2023
What is Managed Google Play and how should IT teams use it?
One of Android Enterprise's significant components is Managed Google Play. IT should understand how the platform can aid app management, as well as what its limitations are. Continue Reading
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Tip
06 Oct 2023
Is Android fragmentation still a problem for IT teams?
Android fragmentation has been a significant challenge for enterprise IT managing the OS. Find out how to manage fragmentation in the Android operating system. Continue Reading
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Feature
13 Sep 2023
Comparing iPhone vs. Android for business
Organizations deploying or managing smartphones for corporate use should know how iPhone and Android compare in an enterprise setting. Factors such as UX are key differences. Continue Reading
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Tip
18 Aug 2023
Comparing iPhone vs. Android privacy for employee devices
Employee privacy is a crucial factor in mobile device management, and IT should know how device type plays into this. Learn how the privacy features of iOS and Android differ. Continue Reading
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Tip
08 Aug 2023
5 steps to ensure HIPAA compliance on mobile devices
IT must implement several measures to comply with HIPAA, and mobile devices can add further complexity to this process. Follow these important steps for mobile HIPAA compliance. Continue Reading
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Tip
13 Jul 2023
The role of Mac file and folder encryption for businesses
IT administrators can enable the Mac FileVault utility across business files and data to provide an extra layer of security and meet compliance standards. Continue Reading
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Tip
11 Jul 2023
Understanding Microsoft Intune Suite vs. Endpoint Manager
With the release of the Intune Suite, IT administrators may wonder what that means for Microsoft Endpoint Manager and all its functions. Find out how this new Intune works. Continue Reading
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Definition
02 Jun 2023
end-user computing (EUC)
End-user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs. Continue Reading
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Feature
30 May 2023
7 key benefits of enacting a BYOD policy
While some benefits of a BYOD program are obvious, such as allowing users to only carry one endpoint, other benefits are worth exploring, such as lowering corporate emissions. Continue Reading
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Definition
15 May 2023
remote wipe
Remote wipe is a security feature that allows a network administrator or device owner to send a command that remotely deletes data from a computing device. Continue Reading
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Tip
11 May 2023
How to exit kiosk mode on any OS
Manually exiting kiosk mode is still necessary in the age of mobile device management for convenience and when it's time to remove kiosks at their end of life. Continue Reading
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Definition
11 May 2023
telecommuting
Telecommuting allows an employee to complete work assignments from outside the traditional workplace using telecommunications tools such as email, phone, chat and video apps. Continue Reading
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Definition
10 May 2023
mobile workforce management (MWM)
Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams. Continue Reading
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Tip
26 Apr 2023
Setting up Windows 11 kiosk mode with 4 different methods
Windows 11 kiosk mode offers improvements over previous versions for desktop admins. IT should learn these four methods and choose the best deployment for their organization. Continue Reading
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Definition
24 Apr 2023
enterprise mobility
Enterprise mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications. Continue Reading
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Tip
18 Apr 2023
Getting started with kiosk mode for the enterprise
A kiosk can serve several purposes as a dedicated endpoint. Understanding those possibilities and their benefits and challenges is key to deploying kiosk mode for the enterprise. Continue Reading
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Definition
11 Apr 2023
CYOD (choose your own device)
CYOD (choose your own device) is an employee provisioning model in which an organization allows people to select the mobile devices they would like, usually from a limited number of options. Continue Reading
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Tip
10 Apr 2023
How to set up kiosk mode for iPad and other OSes
Tablet-based kiosks became increasingly popular for customer self-service during the pandemic. Organizations managing multiple kiosks need to understand how to set up kiosk mode. Continue Reading
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Tip
04 Apr 2023
How to protect mobile devices from malware in the enterprise
Smartphones can be just as susceptible to cybersecurity threats as desktops, so it's important for organizations to know how to protect their endpoints from mobile malware. Continue Reading
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Definition
03 Apr 2023
enterprise mobility management (EMM)
Enterprise mobility management (EMM) is software that allows organizations to securely enable employee use of mobile devices and applications. Continue Reading
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Tip
23 Mar 2023
How to create a mobile device management policy for your org
A mobile device management policy creates several essential benefits for an organization, like security measures and data and application guidelines for corporate information. Continue Reading
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Tip
14 Mar 2023
How to use the iPadOS file manager in the enterprise
Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager. Continue Reading
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Tip
10 Mar 2023
How does enterprise file management in iOS work?
It's important to ensure that files are secure and easy to work with on enterprise mobile devices. In iOS, the Files app is a key tool for personal and corporate file management. Continue Reading
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Definition
09 Mar 2023
LTE (Long-Term Evolution)
LTE (Long-Term Evolution) is a fourth-generation (4G) wireless standard that provides increased network capacity and speed for cellphones and other cellular devices compared with third-generation (3G) technology. Continue Reading
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Tip
07 Mar 2023
What are the best file managers for Mac devices?
If the native macOS file manager is lacking, IT can look to third-party options for advanced features. Commander One, ForkLift and Path Finder are three alternatives to consider. Continue Reading