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The brutal customer experience lesson of Nike's RTFKT NFTs

Nike sinks as Adidas rises in the NFT world.

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Why is sustainable marketing important?

Sustainable marketing is important because it raises awareness of environmental and social issues. On a business level, it can improve brand loyalty and worker engagement.

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ServiceNow rolls into Salesforce territory with CRM agentic AI

ServiceNow makes its pitch to be a CRM, adding CPQ and order management features.

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Salesforce releases Agentforce for HR, more

Salesforce customizes its agents for more verticals and begins benchmarking its agentic AI.

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