29 Results for:ITIL
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ITIL V3
ITIL V3 is the third version of the Information Technology Infrastructure Library (ITIL), a globally recognized collection of best practices for managing IT and for implementing IT service management (ITSM) ... Read Full Definition
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ITIL (Information Technology Infrastructure Library)
ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business. Read Full Definition
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Microsoft Operations Framework (MOF)
Microsoft Operations Framework (MOF) is a series of 23 documents that guide IT professionals through the processes of creating, implementing and managing efficient and cost-effective services. Read Full Definition
IT service management (ITSM)
IT service management (ITSM) is a general term that describes a strategic approach to design, deliver, manage and improve the way businesses use IT. Read Full Definition
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IT service catalog
An IT service catalog is a list of technology resources and offerings available from the IT service provider within an organization. Read Full Definition
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IT service delivery
IT service delivery is the way a corporation provides users access to IT services, such as applications, data storage and other business resources. IT service delivery covers design, development, deployment, ... Read Full Definition
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continual service improvement
Continual service improvement (CSI) is a method to identify and execute opportunities to improve IT processes and services, and to objectively measure the effects of these efforts over time. Read Full Definition
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COBIT
COBIT is an IT governance framework for businesses wanting to implement, monitor and improve IT management best practices. Read Full Definition
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IT4IT
IT4IT is a reference architecture for information technology (IT) management. IT organizations and tool vendors use IT4IT as a framework to improve and guide IT capabilities by focusing on value chains. Read Full Definition
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IT operations management (ITOM)
IT operations management (ITOM) is a strategic approach to managing an organization's information technology needs. Read Full Definition