IT management

IT career paths

• What is a CISO (chief information security officer)?

  The CISO (chief information security officer) is a senior-level executive responsible for developing and implementing an information security program.

• What is a CISO as a service (CISOaaS)?

  CISO as a service, or CISOaaS, is the outsourcing of CISO (chief information security officer) and information security leadership responsibilities to a third-party provider.

• What is a chief product officer (CPO)?

  A chief product officer (CPO) is a C-level executive responsible for the overall product strategy, development, and performance within an organization.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• What is narrowband IoT (NB-IoT)?

  Narrowband IoT (NB-IoT) is a wireless internet of things (IoT) standard that uses low-power wide area network (LPWAN) technology.

• What is data in use?

  Data in use is data that is currently being updated, processed, erased, accessed or read by a system, application, user or device.

• What is SAP Planned Delivery Time (PDT)?

  SAP Planned Delivery Time (PDT) is the estimated number of calendar days it takes for a company to receive materials or goods from an external vendor after placing a purchase order.

Personal computing

Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.

• TikTok

  TikTok is a social media platform that allows users to create, share and discover short-form videos.

• What is HDMI (High-Definition Multimedia Interface)?

  HDMI (High-Definition Multimedia Interface) is a proprietary specification designed to ensure compatibility between video and audio devices over a single digital interface.

• What is X (formerly Twitter)?

  X (known as Twitter until 2023) is a free social networking and microblogging site where registered users can broadcast short posts, commonly known as tweets.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• What is a procurement plan?

  A procurement plan -- also called a procurement management plan -- is a document that is used to manage the process of finding and selecting a vendor.

• What is Project Management Body of Knowledge (PMBOK)?

  The Project Management Body of Knowledge (PMBOK) is a document containing standard terminology, best practices and process guidelines around project management as defined by the Project Management Institute (PMI).

• What is change control?

  Change control is a systematic approach that includes the various steps needed to process changes made to a product or system.

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• What is an application support engineer (ASE)?

  An application support engineer (ASE) is an IT professional who is responsible for troubleshooting the software applications a company uses and ensuring that help desk tickets are resolved in a timely fashion.

• What is a host (in computing)?

  A host is a computer or other device that communicates with other hosts on a network.

• What is the blue screen of death (BSOD)?

  The blue screen of death (BSOD) -- also known as a stop error screen, blue screen error, fatal error or bugcheck -- is a critical error screen that can be displayed by Microsoft Windows operating systems (OSes).