243 Results for:ITIL

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Channel round-up: Who’s gone where?

By Simon Quicke 04 Oct 2021

People with financial and services skills have been in demand over the past week Read More

Update incident response runbooks to meet new requirements

By Brian Kirsch 10 Nov 2021

Incident response runbooks provide IT teams with the information needed to resolve common and serious incidents. Break a runbook down into flows to construct documentation. Read More

Why automation isn’t always an improvement

26 Nov 2020

Automation can help organisations run more efficiently, but only if the most inefficient steps in a business process are fixed first Read More

Threat actors target VMware vCenter Server users

By Alex Scroxton 23 Sep 2021

Users of VMware vCenter Server are advised to patch a series of vulnerabilities post haste Read More

Infrastructure-as-Code series - HashiCorp: no, it’s not just “the code”

By Adrian Bridgwater 24 Jan 2022

The Computer Weekly Developer Network (CWDN) continues its Infrastructure-as-Code (IaC) series of technical analysis discussions to uncover what this layer of the global IT fabric really means, how ... Read More

Evaluate the COBIT framework 2019 update

By Stephen J. Bigelow 27 Mar 2019

ITSM frameworks must adapt as IT changes swiftly or risk stagnation. COBIT ended its six-year silence with its 2019 update. Get an overview of the new information and how to use COBIT. Read More

Tech Data launches hardware apprenticeship

By Simon Quicke 13 Jan 2021

Distributor plans to offer more support to resellers as staff sign up to increase their technical knowledge Read More

Backup maintenance: Five key points to consider

By Stephen Pritchard 29 Jun 2022

Effective backups need to ensure all data is protected, and to track media and software changes. We look at five key things to consider Read More

VMware Tanzu GA gives Cloud Foundry pros a Kubernetes leg up

By Beth Pariseau 11 Jan 2022

VMware Tanzu Cloud Foundry users plan to move forward with the TAP Kubernetes platform, but VMware will be challenged to unseat Red Hat, SUSE and other competitors. Read More

Embrace change to make the DevOps operating model succeed

By Brian Kirsch 19 Apr 2018

Operations pros have more to gain and less to lose from DevOps than they understand. Brian Kirsch offers the reasons why ops needs to get on board with DevOps. Read More