243 Results for:ITIL
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4 enterprise architect skills you should never overlook
12 May 2023While there's certainly plenty that goes into being an enterprise architect, what skills are the absolute 'must haves' to stay on top of the job? We examine a few. Read More
Creating an effective change management process for IT ops
28 Sep 2022Handling changes is challenging in complex virtualized environments with extensive automation and dependencies. Learn what IT teams need to know for effective change management. Read More
Troy DuMoulin
Pink ElephantTroy DuMoulin, vice president of research and development at Pink Elephant, is a leading expert in ITSM, ITIL, IT governance and Lean practices.Read More
Network management frameworks: FCAPS and ITIL
15 Jul 2008Two network management frameworks exist that can be of some use for understanding and taming network management: FCAPS and ITIL. Learn more about what these FCAPS and ITIL are and how they can simplify network ... Read More
IT industry standard training for data center admins
16 Jul 2021Axelos, IDCA and the Uptime Institute each offer training courses and certifications for data center admins to increase their knowledge of common data center standards. Read More
6 quick server troubleshooting tips
12 Dec 2023Understand, communicate, monitor, check logs, ask for support. Follow these guidelines and make troubleshooting server problems quick and easy. Read More
How Action for Children improved IT service delivery
04 Aug 2016Children's charity Action for Children has rolled out Citrix remote access on tablets and is using ITIL to drive IT efficiencies Read More
Don't skip ITIL Service Design: Questions, checklists to get started
25 Mar 2010ITIL Service Design sits between strategy and implementation -- and is often skipped by midmarket companies. Learn which questions and checklists can keep Service Design simple. Read More
ITIL -- What network managers need to know
19 Nov 2007This tip helps network managers about implement IT Infrastructure Library (ITIL) and explains how it can be beneficial to networking. Read More
What does a cloud network engineer do?
25 Sep 2023A cloud network engineer juggles a number of responsibilities -- from network design and troubleshooting to learning about specific cloud providers and platforms. Read More