243 Results for:ITIL
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Get around the biggest disadvantage of DevOps: Cost
09 Jul 2021DevOps is expensive -- maybe too expensive. So, how can you slash the price tag? Instead of diving into a full culture shift, adopt only the processes that benefit your business. Read More
ServiceNow vs. Jira Service Desk for ITSM workflow management
12 Jun 2020ServiceNow and Jira Service Desk are both big names in ITSM, but which one is better for your workflow management needs? Compare the two tools in terms of flexibility, integration support and more. Read More
Specsavers upgrades IT service management
20 Aug 2012Specsavers moved to an IT service management system from BMC Software when it wanted to become ITIL-compliant Read More
11 certifications for entry-level IT operations roles
01 Dec 2020Looking to start a career in IT operations? Check out these courses and certifications for beginners to gather all the foundational skills you'll need. Read More
A guide to network lifecycle management
14 Jul 2021Network pros should follow a network lifecycle to monitor, manage and implement changes in their networks, regardless of whether it's a plan, build and manage framework or PPDIOO. Read More
ITSM and DevOps don't have to be at odds
18 Dec 2020Is it possible for ITSM and DevOps to coexist within the same organization? It is, but it raises plenty of questions about how and whether they are a good fit. Read More
Top 8 in-demand cybersecurity jobs for 2024 and beyond
05 Jan 2024Cybersecurity is a challenging career path, filled with professional opportunities. Learn about the top cybersecurity jobs and the training and background they require. Read More
Containers, automation and AI shape 2020 IT trends
23 Dec 2019In 2019, Kubernetes took Docker's crown and DevOps matured. As IT operations teams ring in the New Year, they should keep an eye on these 2020 IT predictions. Read More
Stephen Engelhardt
St. Charles County Government, St. Charles, Mo.Stephen Engelhardt has held various storage and IT positions over the last 25 years. He's currently a systems architect for St. Charles County, Mo.Read More
The evolution and history of software configuration management
20 Nov 2020IT and software configuration management challenge tech professionals. It's been that way for decades, and best practices continue to evolve. Read More