243 Results for:ITIL
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COP26: Is the tech sector ready to rise to climate challenge?
26 Oct 2021There is growing recognition that the tech sector produces mountains of e-waste and consumes significant amounts of energy and natural resources Read More
Peter Doherty
Peter Doherty is a contributing author to the ITIL v3 Service Operations book.Read More
Understand IT change management vs. configuration management
29 Mar 2021When examining change management vs. configuration management, it's easy to confuse them. These examples illustrate how they intertwine, but still address different areas. Read More
ITIL framework finds new stakeholders with v3
27 Jul 2006Too many companies today don't have an accurate count of their assets, and therefore are underutilizing systems and being unproductive. A CMDB framework, used in support with an ITIL project, can provide databases ... Read More
CIO weekly wrap-up: CIO mistakes, qualities of a good leader and ITIL
05 Oct 2009In a few hours, I'll be bound for Chicago to learn more about IT services and sourcing, but don't think I would leave you without your weekly wrap-up of CIO content! Check out the latest pieces to ... Read More
CIO weekly wrap-up: Pros and cons of outsourcing, ITIL framework, PPM
24 Aug 2009Good morning! This past week, SearchCIO.com looked into the pros and cons of outsourcing in several countries in Asia, put out our latest FAQ on the ITIL framework and put your project and ... Read More
Use these metrics to manage availability
13 Apr 2021Learn about uptime availability metrics that are critical to meeting business goals for your organization's systems and applications. Then, see how to put them into action. Read More
CIO weekly wrap-up: SOA best practices, ITIL, ITSM, app consolidation
16 Nov 2009Last week was a busy one for SearchCIO.com, with SOA topping our slate. We have best practices for SOA implementation, SOA for business process transformation, SOA in action at Amtrak...you get the ... Read More
ITIL v3 Service Operation: FAQs on Book 4
25 Sep 2007ITIL expert David Pultorak answers common questions about the new ITIL Service Strategy Core Practice Book 1. Read More
What DevOps teams need to know about API management
14 Oct 2022Managing today's sprawling API ecosystems is increasingly daunting for DevOps teams. Learn what to look for when choosing a tool to reduce the complexity of API management. Read More