243 Results for:ITIL
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An application architect's chief roles and responsibilities
11 Mar 2021Today's application architect isn't just a high-caliber developer, but an experienced leader with both the technical and business chops to propel an organization's software strategy. Read More
IT service management effectiveness hampered by lack of metrics
15 Jan 2018A disconnect between IT service managers and the rest of the business is having a negative impact on IT’s reputation Read More
Exploring GRC automation benefits and challenges
09 Apr 2021Governance, risk and compliance is a crucial enterprise task but can be costly and time-consuming. This is where GRC automation fits in. Learn about its benefits and challenges. Read More
Key IT skills to make you current and capable in an ops role
10 Dec 2018With the rapid pace of IT, it's easy to lose your edge -- even for technologically curious ops professionals. Master a balance of the best IT and people skills to get ahead in modern operations. Read More
Automation, UX among top software development goals for 2020
26 Dec 2019New Year's resolutions are a way to take stock of where we are, and where we want to be. Programmers, QA testers, UX designers and others share their software dev goals for 2020. Read More
2018's top blogs highlight goals, obstacles to modern CIO strategies
14 Dec 2018SearchCIO's top 2018 blog posts provide a glimpse into how evolving technology and the digital transformation of business processes are influencing CIO strategies. Read More
As IT permeates the business, the service desk role expands
17 Aug 2018Don't underestimate the IT service desk. Read about how enterprises are using new ITSM platforms to grow the service desk role and improve business processes across the enterprise. Read More
Buy the right help desk tools to track and resolve incidents
26 Oct 2018Help desk management tools help admins manage, track and resolve problems. Learn about the leading products and the reporting, communication and support features they offer. Read More
Defra sustainable ICT paper highlights datacentre water crisis
25 Oct 2019A new paper on sustainable ICT published by Defra in conjunction with the IT industry has identified the areas of e-waste that need urgent attention Read More
CIO interview: Juliette Atkinson, IT director, Bradford University
22 Mar 2021Bradford University’s IT director took a different route than most to get into IT leadership Read More