243 Results for:ITIL

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What is the SIAM model and why do CIOs need it?

By David Clifford 26 Jan 2017

Multisourcing can boost IT and business agility, but the approach can also spiral out of control. The SIAM model aims to ensure delivery is seamless and strategic. Read More

COBIT 5.0 takes IT governance frameworks to next level

By Scot Petersen 24 Apr 2012

It's one thing to get excited about new releases of Windows, iPhones or even HTML. It's another to get jacked and pumped about IT governance frameworks. But in the case of COBIT 5.0, you should. ... Read More

CIO podcasts: Information technology and leadership news and tips

13 Dec 2010

At SearchCIO.com, we're always looking for new ways to deliver the latest IT news and trends. Download these podcasts and listen on the go! Read More

CIO weekly wrap-up: What is Foursquare's draw? Also Balanced Scorecard

By Rachel Lebeaux 15 Mar 2010

Happy soggy Monday from the rain-soaked East Coast! We've had a pretty easy winter so far, but these April showers sure are coming early and strong. So, I've seen a lot in the mainstream media this ... Read More

CIO interview: Jo De Vliegher, Hydro

By Jenny Stadigs 27 Jan 2016

The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Read More

Are accreditations and certifications channel essentials, or simply nice to have?

By Billy MacInnes 11 Sep 2019

We investigate how important it is for channel businesses to gain industry and vendor certificates Read More

Forging an IT service catalog management plan to drive business goals

By George Lawton 27 Sep 2018

An IT service catalog management strategy that drives business results requires CIOs to look beyond the provisioning of IT services -- and users to grasp the value of service automation. Read More

IT security governance fosters a culture of shared responsibility

By (ISC) 2 28 Jun 2017

Effective information security governance programs require a partnership between executive leadership and IT. All parties work toward a common goal of protecting the enterprise. Read More

Must-have ITSM tool features

By Jonathan Hassell 16 Dec 2010

When looking for an ITSM tool, audit the capabilities of the tool sets you have in place, and follow this check list of must-have features. Read More

IT service delivery model uses BPM to translate ops to biz

By Kurt Marko 04 Oct 2016

A business process management structure for IT service delivery can bridge the gap between IT and the rest of the business, allowing IT leaders to sit at the table for important decisions. Read More