243 Results for:ITIL
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What is the SIAM model and why do CIOs need it?
26 Jan 2017Multisourcing can boost IT and business agility, but the approach can also spiral out of control. The SIAM model aims to ensure delivery is seamless and strategic. Read More
COBIT 5.0 takes IT governance frameworks to next level
24 Apr 2012It's one thing to get excited about new releases of Windows, iPhones or even HTML. It's another to get jacked and pumped about IT governance frameworks. But in the case of COBIT 5.0, you should. ... Read More
CIO podcasts: Information technology and leadership news and tips
13 Dec 2010At SearchCIO.com, we're always looking for new ways to deliver the latest IT news and trends. Download these podcasts and listen on the go! Read More
CIO weekly wrap-up: What is Foursquare's draw? Also Balanced Scorecard
15 Mar 2010Happy soggy Monday from the rain-soaked East Coast! We've had a pretty easy winter so far, but these April showers sure are coming early and strong. So, I've seen a lot in the mainstream media this ... Read More
CIO interview: Jo De Vliegher, Hydro
27 Jan 2016The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Read More
Are accreditations and certifications channel essentials, or simply nice to have?
11 Sep 2019We investigate how important it is for channel businesses to gain industry and vendor certificates Read More
Forging an IT service catalog management plan to drive business goals
27 Sep 2018An IT service catalog management strategy that drives business results requires CIOs to look beyond the provisioning of IT services -- and users to grasp the value of service automation. Read More
IT security governance fosters a culture of shared responsibility
28 Jun 2017Effective information security governance programs require a partnership between executive leadership and IT. All parties work toward a common goal of protecting the enterprise. Read More
Must-have ITSM tool features
16 Dec 2010When looking for an ITSM tool, audit the capabilities of the tool sets you have in place, and follow this check list of must-have features. Read More
IT service delivery model uses BPM to translate ops to biz
04 Oct 2016A business process management structure for IT service delivery can bridge the gap between IT and the rest of the business, allowing IT leaders to sit at the table for important decisions. Read More