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Jennifer Wels
Pink ElephantJennifer Wels works for Pink Elephant as a management consultant. She has more than 20 years of professional experience.Read More
Cloud Foundry PaaS shops hone software delivery process
20 Apr 2018Enterprises that have deployed Cloud Foundry platform as a service found it catalyzed new thinking about the application delivery process and other organizational practices. Read More
David Ratcliffe
Pink ElephantDavid Ratcliffe is co-founder and president of Pink Elephant Inc., a premier global training, consulting and conference service provider.Read More
IT modernisation series – HashiCorp: Unlocking a common cloud operating model
26 Mar 2020Unlike digital-first organisations, traditional businesses have a wealth of enterprise applications built up over decades, many of which continue to run core business processes. In this series of ... Read More
IT transformation steps pave the path to new ways to work
11 May 2020The CEO of Difrent discusses how her roles in local and central government have played a role in public sector IT transformation Read More
Assess IT help desk software options based on these features
11 Sep 2018Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software. Read More
Release management best practices for every IT team
13 Dec 2016No one likes an app that implodes once it reaches production. IT operations teams can save themselves some headaches by implementing release management from the initial design on. Read More
ITSM in the era of cloud-based services
26 Jul 2018Companies with IT service management strategies in place have a leg up when it comes to handling cloud-based services and hybrid environments, according to Protiviti's Eric Winton. Read More
Ramsés Gallego
IsacaRamsés Gallego is a past international vice-president for Isaca’s board of directors and has served for three years in Isaca’s CISM and CGEIT certification committees and also in the Guidance & Practices Committee.Read More
George Spalding
Pink ElephantGeorge Spalding, executive vice president at Pink Elephant, is an insightful ITSM industry expert, executive management consultant and trainer.Read More