243 Results for:ITIL
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What to do when a mainframe IPL stalls out without error messages
08 Nov 2013When initial program load stalls out on a mainframe logical partition, the culprit is often consoles. Connectivity is one of many potential causes. Read More
CIO weekly wrap-up: Cutting IT costs, virtualization and more
08 Dec 2008In case you missed it, we've had a very active discussion on FatWire's sex-site demo at a Boston Web 2.0 conference. Feel free to add your own views and, while you're at it, check out our stories ... Read More
The pros and cons of treating internal IT like a business
04 Nov 2015Aligning IT with the business has become a CIO mantra – but now digitisation has pushed IT to the top of the business agenda Read More
Cyber security – why you’re doing it all wrong
01 Jul 2018Most organisations can list the IT security tools and controls they have, so why do most of them still get the security basics wrong? Read More
Watermelon SLAs – making sense of green and red alerts
01 Sep 2014Often IT SLAs don’t reflect the real service and service experience of users. They also aren’t focused enough on the business results Read More
The secrets of proper firewall maintenance and security testing techniques
06 Apr 2015The Verizon 2015 PCI Compliance Report cited a lack of firewall maintenance and security testing as major causes for compliances breaches. Expert Kevin Beaver offers tips to successfully manage these tasks. Read More
An ITSM tool comparison for enterprises with an eye on AI
28 Jun 2019All AI-enabled ITSM tools aim to streamline and automate IT operations, but buyers must make the right selection to get the most out of these products. Read More
Make IT change management part of your disaster recovery plan
03 Mar 2009All the disaster recovery technology in the world won't help without the right culture and process, writes Burton analyst Richard Jones. Read More
Checklist of IT KPIs for responsive data center ops
14 May 2015The right metrics, aligned with business needs, strengthen data center monitoring and capacity planning. KPIs orient IT performance to specific goals. Read More
2015 cloud predictions: What to expect
02 Jan 2015Contributor George Lawton spoke with many industry experts to discuss 2015 cloud predictions. Read More