243 Results for:ITIL

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CW@50: The evolution of the CIO

By Mark Samuels 20 Jun 2016

From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders Read More

10 security incident management best practices

07 Jan 2011

Here’s a quick tip on the security incident management processes an organization should adopt to combat the current dynamic threat scenario. Read More

Warwick University enters final phase of three-step IT transformation programme

By Karl Flinders 04 Oct 2011

Warwick University has started the last phase of its three-year IT transformation, introducing small, user-driven IT projects to transform its IT operation into one that offers services users need, rather than ... Read More

HP extends automated change and configuration to the datacentre

14 Jun 2006

A technology agreement with partner Voyence will enable HP to offer datacentre managers an automated network change and configuration management solution. Read More

ISACA: Update to COBIT 5 governance framework maximizes IT assets

By Ben Cole 23 Apr 2012

ISACA’s update to its popular COBIT 5 framework incorporates a business-wide approach the organization says helps enterprises maximize their information and technology assets. Read More

6 cloud SLA monitoring tips for better service delivery

01 Aug 2011

Cloud SLA monitoring is essential for better service delivery. These tips on effective cloud SLA monitoring help ensure SLAs from cloud vendors are met. Read More

IT service management: The only way is ethics

By Matthew Burrows 02 Apr 2012

It is now very common for professional bodies and membership organisations to have codes of ethics and standards of conduct. Read More

How to manage your assets and control business costs

22 Oct 2012

Asset lifecycle management allows the IT department to improve governance, mitigate risk and improve service quality and efficiency Read More

CW@50: A history of IT outsourcing

By Karl Flinders 08 Jul 2016

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Read More

CW@50: The story of the internet, and how it changed the world

By Alex Scroxton 05 Jul 2016

Computer Weekly’s journey through 50 years of innovation in technology continues with a look back at the history of the internet and the huge changes it has brought to society Read More