243 Results for:ITIL
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CW@50: The evolution of the CIO
20 Jun 2016From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders Read More
10 security incident management best practices
07 Jan 2011Here’s a quick tip on the security incident management processes an organization should adopt to combat the current dynamic threat scenario. Read More
Warwick University enters final phase of three-step IT transformation programme
04 Oct 2011Warwick University has started the last phase of its three-year IT transformation, introducing small, user-driven IT projects to transform its IT operation into one that offers services users need, rather than ... Read More
HP extends automated change and configuration to the datacentre
14 Jun 2006A technology agreement with partner Voyence will enable HP to offer datacentre managers an automated network change and configuration management solution. Read More
ISACA: Update to COBIT 5 governance framework maximizes IT assets
23 Apr 2012ISACA’s update to its popular COBIT 5 framework incorporates a business-wide approach the organization says helps enterprises maximize their information and technology assets. Read More
6 cloud SLA monitoring tips for better service delivery
01 Aug 2011Cloud SLA monitoring is essential for better service delivery. These tips on effective cloud SLA monitoring help ensure SLAs from cloud vendors are met. Read More
IT service management: The only way is ethics
02 Apr 2012It is now very common for professional bodies and membership organisations to have codes of ethics and standards of conduct. Read More
How to manage your assets and control business costs
22 Oct 2012Asset lifecycle management allows the IT department to improve governance, mitigate risk and improve service quality and efficiency Read More
CW@50: A history of IT outsourcing
08 Jul 2016Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Read More
CW@50: The story of the internet, and how it changed the world
05 Jul 2016Computer Weekly’s journey through 50 years of innovation in technology continues with a look back at the history of the internet and the huge changes it has brought to society Read More