243 Results for:ITIL

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Wales is building a dragon of an NHS app

By Lis Evenstad 30 Mar 2023

As NHS Wales is due to launch the public version of its own app, Computer Weekly takes a deep dive into the technical aspects of the Welsh NHS app, future plans and whether the expectations for the programme have ... Read More

Vulnérabilités VMware vCenter : les attaques sont probablement imminentes

By Alex Scroxton 24 Sep 2021

Les utilisateurs de VMware vCenter Server doivent appliquer les correctifs au plus vite pour une série de vulnérabilités critiques dont l’exploitation n’a pas commencé, mais apparaît imminente. Read More

Getting started with a career in IT infrastructure: A brief guide

By Rahul Awati 09 Apr 2021

Learn about the jobs available, skills required/in demand and the most popular relevant certifications/certificates/degrees as you consider infrastructure as an IT career path. Read More

Use IT help desk tools to resolve and prevent IT incidents

By Alicia Landsberg 21 Mar 2019

The software that manages the IT help desk helps admins track, monitor and resolve incidents to optimize the benefits that these very platforms provide to their organizations. Read More

Gary Case

Pink Elephant

Gary Case, an expert in continual service improvement and business relationship management, is principal consultant at Pink Elephant.Read More

6 cloud governance framework principles and challenges

By Dan Sullivan 09 Jul 2021

An organization that wants to control its cloud environment should examine how well it adheres to these key pillars of cloud governance. Read More

How to deploy and administer help desk management software

By Gary Olsen 27 Jun 2018

Help desk tools help IT manage the submission, status and resolution of employee help desk tickets. Read on to learn about common help desk challenges and the latest trends. Read More

Apply automation for streamlined IT asset management

By Stuart Burns 25 Jul 2019

Without accurate data, IT asset management processes fail. But, with automation and self-service capabilities, admins can efficiently track assets -- from onboarding to end of life. Read More

An ITSM program evolves from subpar to superb

By Linda Tucci 31 Aug 2018

How do you go from 'lousy' systems and subpar services to an ITSM program that is driving a service approach across the enterprise? CIO Link Alander gives us the details. Read More

BT, Fortinet team to expand managed network services with SD-WAN

By Joe O’Halloran 29 Apr 2021

UK telco boosts software-defined wide area network portfolio with new solution combining global connectivity and cyber expertise with Fortinet Secure SD-WAN Read More