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• 4 agile team best practices to follow in the enterprise

  Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading

• decision support system (DSS)

  A decision support system (DSS) is a computer program application used to improve a company's decision-making capabilities. Continue Reading

• RPA vs. BPA vs. DPA: Compare process automation technologies

  Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences. Continue Reading

• C-Level (C-Suite)

  C-level, also called the C-suite, is a term used to describe high-ranking executive titles in an organization. Continue Reading

• robotic process automation (RPA)

  Robotic process automation (RPA) is a technology that mimics the way humans interact with software to perform high-volume, repeatable tasks. Continue Reading

• Definitions to Get Started

  • PCAOB (Public Company Accounting Oversight Board)
  • Universal Process Notation (UPN)
  • digital process automation
  • standard business reporting (SBR)

  • Systems Modeling Language (SysML)
  • business process reengineering (BPR)
  • innovation management
  • radical innovation

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• hyperautomation

  Hyperautomation is a framework and set of advanced technologies for scaling automation in the enterprise; the ultimate goal of hyperautomation is to develop a process for automating enterprise automation.Continue Reading

• compliance risk

  Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting from its failure to act in accordance with industry laws and regulations, internal policies or prescribed best practices.Continue Reading

• How to measure the success of agile transformation

  In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility.Continue Reading

• cyber threat hunter (cybersecurity threat analyst)

  A cyber threat hunter, also called a cybersecurity threat analyst, proactively identifies security incidents that may go undetected by automated security tools such as malware detectors and firewalls.Continue Reading

• transformational leadership

  Transformational leadership is a management philosophy that encourages and inspires employees to innovate and develop new ways to grow and improve the path to a company's future success.Continue Reading

• 14 need-to-know tips for digital transformation success

  What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement.Continue Reading

• 6 tips to plan a digital transformation budget

  Formulating budgets for digital transformation projects is fraught with complexities, expectations and unknowns that differentiate it from traditional IT and business planning.Continue Reading

• value chain

  A value chain is a concept describing the full chain of a business's activities in the creation of a product or service -- from the initial reception of materials all the way through its delivery to market, and everything in between.Continue Reading

• information governance

  Information governance is a holistic approach to managing corporate information by implementing processes, roles, controls and metrics that treat information as a valuable business asset.Continue Reading

• 3 steps to recalibrate a strategic IT roadmap

  Business leaders must reevaluate their IT roadmap to ensure it aligns with today's growing landscape. Deloitte's IBM Alliance Lead Terri Cobb shares three steps to help get started.Continue Reading

• What CIOs need to know about RPA in IT operations

  We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments.Continue Reading

• mPOS (mobile point of sale)

  An mPOS (mobile point-of-sale) is a smartphone, tablet or dedicated wireless device that performs the functions of a cash register or electronic point-of-sale terminal (POS terminal) wirelessly.Continue Reading

• Top cloud compliance standards and how to use them

  Get guidance on how to select relevant cloud compliance standards, along with tips on evaluating third-party providers’ cloud compliance and governance effortsContinue Reading

• 4 reasons to involve CISOs in mergers and acquisitions planning

  As mergers and acquisitions go virtual due to COVID-19, the C-suite should include CISOs to help identify security risks, expedite cyber processes, review the new threat landscape and more.Continue Reading

• How to conduct an IoT audit for compliance

  To effectively prepare for and conduct an IoT audit, organizations need to understand which IT controls are in scope. Get actionable guidance on the audit process in this tip.Continue Reading

• Cloud and data considerations for new business models

  Enterprises need to manage complex data structures in the cloud without sparing security and compliance. Here's what companies need to consider as they move to embrace cloud adoption.Continue Reading

• How to develop a technology strategy

  Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading

• An introduction to intelligent document processing for CIOs

  With IDP, enterprises can bring documents into automation workflows, which can help reduce document processing time and save on operational costs. Read more about its value here.Continue Reading

• Why CIOs need to establish an automation CoE

  With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why.Continue Reading

• Is your company's IT governance strategy cloud ready?

  As companies prepare to migrate to the cloud, they need to review their IT governance strategy before making any decisions to ensure there won't be any issues later.Continue Reading

• Top 5 executive soft skills CIOs need to lead today

  To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading

• Everything CIOs need to know about IT business continuity plans

  Carrying out a BC plan has become vital to organizations, especially as they deal with the effects of the pandemic. Here, we discuss what the plan entails and the role the CIO plays.Continue Reading

• The 5 CMMC levels and how to achieve compliance

  While the CMMC certification process is still in development, IT leaders should get familiar with the five CMMC levels and learn how to comply with the security maturity model.Continue Reading

• What is the Dodd-Frank voice recording rule for the swaps market?

  A Dodd-Frank rule requires swaps dealers to record voice communications, which regulators designed to deter illicit financial activity and improve financial compliance.Continue Reading

• A Deep Dive Into Agile Project Management

  Plan, guide and execute projects as effectively as possible. Here is everything you should know about Agile methodologies -- from basic concepts to adapting to change.Continue Reading

• Emotion AI shows promise for IT leaders in the enterprise

  Although still in its infancy, experts have no doubt that artificial emotional intelligence will be of great value. Here's why your organization should develop a strategy.Continue Reading

• Successful digital ecosystems depend on cloud services

  Business models are changing in the digital age, requiring companies to create sometimes unexpected partnerships, enabled by the widespread availability of cloud services.Continue Reading

• How to negotiate a good software subscription agreement

  A big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners' Rachel Annello that will lead to a better deal.Continue Reading

• The evolution of RPA, from macros to process transformation

  RPA evolved from technology debuted in the 1950s and '60s and was developed to today's standards by the industry's leading vendors. It's future? Think AI.Continue Reading

• The rise of RPA bots and the role of C-level decision makers

  According to new research, there will be 3 million RPA bots running in the enterprise in 2020. As RPA bots proliferate, C-level decision makers must take steps to ensure their RPA programs deliver tactical and strategic benefits. Check out this ...Continue Reading

• AR headsets: 5 tips to get you started

  Still in their adolescence, augmented reality headsets are poised for a growth spurt. Will you be ready? Here are some tips for a successful deployment.Continue Reading

• Championing IT operational excellence: The strategic CIO's first day

  CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1.Continue Reading

• Approach customer engagement by first asking good questions

  Organizations need to align their customer strategy with their technology and know how to gather and use the right customer data when integrating all the components.Continue Reading

• Fashion a first-rate customer experience management program

  Learn how to choose and implement the strategy, policies and digital tools that deliver customer satisfaction while keeping essential data and systems secure.Continue Reading

• 4 steps to a blockchain implementation

  If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs.Continue Reading

• 3 important steps to get started with AI

  David Petersson lays out three steps that will change how you think about AI and help your business get started with AI.Continue Reading

• AI in IT infrastructure transforms how work gets done

  Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help.Continue Reading

• Build a digital transformation strategy with software at its core

  What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done.Continue Reading

• Andrew Ng's AI playbook for the enterprise: 6 must-dos

  AI legend and online education pioneer Andrew Ng has developed an AI playbook for businesses. Here are six must-dos.Continue Reading

• When does the state of quantum computing become relevant for CIOs?

  What do CIOs need to know about the state of quantum computing? Forrester Research provides some guidance.Continue Reading

• EU GDPR terms to know

  Compliance regulations can be complicated to follow, particularly in the new age of data privacy. Here's a breakdown of the must-know terms for companies who are subject to GDPR.Continue Reading

• The shift to edge computing is happening fast -- here's why

  Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why.Continue Reading

• RPA software harnesses the potential of a digital workforce

  RPA software cuts costs, boosts efficiency and frees employees from mind-numbing tasks. But governance challenges must be faced.Continue Reading

• High-performance computing use cases and benefits in business

  High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit.Continue Reading

• The urgent need for enterprise AI governance -- and where to start

  By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job.Continue Reading

• AI cybersecurity benefits are real, but not automatic

  Smart tech promises security and other benefits, but they don't come automatically. Learn how these tools work and where they can work best in your organization.Continue Reading

• AI security tech is making waves in incident response

  Experts weigh in on the latest smart cybersecurity tools -- how they work, the implications for your IT security team and whether the investment is worth the expense.Continue Reading

• Free IT mission statement examples for CIOs

  These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals.Continue Reading

• Chief Strategy Officer (CSO)

  A chief strategy officer (CSO), or chief strategist, is an executive charged with helping formulate, facilitate and communicate the overarching strategy of an organization, usually a large corporation.Continue Reading

• Include dark web security strategies to strengthen security framework

  As dark web security threats rise, enterprises should begin incorporating strategies to understand and implement dark web cyber-security measures.Continue Reading

• What is embedded intelligence and how can CIOs prepare for it?

  Deloitte advises CIOs keep their eyes on a new application of AI. The consultancy calls it pervasive intelligence.Continue Reading

• How can companies build a strategy for monetizing data?

  To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data.Continue Reading

• How automating feature engineering can help data scientists

  Feature Labs CEO Max Kanter explains how automating feature engineering for machine learning can help data scientists and why CIOs should care.Continue Reading

• With AI techniques, don't get stuck in the data quantity rut

  Gartner's Erick Brethenoux gives practical advice on how CIOs can get started with AI. One of his tips: Think data quality, not data quantity.Continue Reading

• Improve your digital transformation plan: 3 tips from EY's Jeff Wong

  EY's chief innovation officer believes a successful digital transformation plan rests on building an ecosystem of internal champions and outside experts who don't think alike.Continue Reading

• An 18-month-old virtual agent at Credit Suisse gets its bearings

  Credit Suisse's Jennifer Hewit shares lessons learned while launching the bank's first virtual agent, Amelia. Hiring a neuroscientist, rebranding the agent and managing expectations proved crucial for persuading employees to give the bot a chance.Continue Reading

• IT service catalog

  An IT service catalog is a list of technology resources and offerings available from the IT service provider within an organization.Continue Reading

• ITSM program: Tips on where to start, from a CIO who's been there

  Link Alander has spent nearly a decade taking Lone Star College's ITSM program from subpar to superior. Here, he offers some tips for CIOs just getting started.Continue Reading

• What are the benefits of ITSM for fast-moving businesses?

  IT service management helps enable digitization, but CIOs will have to invest resources to develop an effective ITSM program. Here are six benefits of ITSM that help make the case.Continue Reading

• In a hot RPA market, the 'rule of five' keeps CIOs focused on use cases

  The robotic process automation market is advancing at a rapid clip. "Market growth is exceeding our greater than 50% CAGR to get from $500 million to $2.8 billion in five years," said Craig Le ...Continue Reading

• AR headsets in the enterprise: An expert perspective

  In his book, The Fourth Transformation, Shel Israel makes the argument that augmented reality -- the superimposition of digital information on the real world -- is the next technology innovation ...Continue Reading

• CFO (Chief Financial Officer)

  CFO (Chief Financial Officer) is the corporate title for the person responsible for managing the company's financial operations and strategy.Continue Reading

• When running IT like a business, consider the bagel shop

  Ciena Corp. CIO Craig Williams expounds on the importance of running IT like a business and how to identify the type of IT people who can execute on that strategy.Continue Reading

• Chief data officer role today: Less on defense, more on offense

  Customer experience is front and center for every member of the C-suite today -- from the CEO down. That goes for the chief data officer role, too. CDOs were once seen as the high stewards of data ...Continue Reading

• How to start a blockchain project: Questions for IBM's Jerry Cuomo

  A blockchain project starts with a belief that business needs to be done in a different way. Here's what happens next, including the role CIOs play in a blockchain journey.Continue Reading

• An AI-machine learning data challenge: Predicting the unpredictable

  A difficult test for companies wanting to capitalize on huge amounts of data and emerging tech is getting it to fit what they can't see, says MIT's Iyad Rahwan.Continue Reading

• artificial neuron

  An artificial neuron is a connection point in an artificial neural network. Artificial neural networks, like the human body's biological neural network, have a layered architecture and each network node (connection point) has the capability to ...Continue Reading

• The time to think about post-quantum cryptography is now

  Rob Clyde, chairman-elect of ISACA's board of directors, worries a lot about the world according to qubits. He explains why here -- and why post-quantum cryptography should matter to CIOs.Continue Reading

• Artificial intelligence center of excellence emerges as best practice

  One way for enterprises to get a grip on an AI strategy that makes sense for them is to establish an artificial intelligence center of excellence.Continue Reading

• Digital transformation program: How to drive business success

  When embarking on their digital transformation journey, CIOs must first understand the problems they are trying to solve. CIO Bill Gillis explains why.Continue Reading

• CISO soft skills in demand as position evolves into leadership role

  Cybersecurity industry veteran Joan Pepin discusses how the evolution of the CISO role has made soft skills essential to thrive in the information security field.Continue Reading

• IT pros name users, GDPR as biggest cloud computing security threats

  The cloud is growing faster than companies can prepare for cloud computing security threats, a quartet of tech leaders say at a Boston forum. But managing risk is within reach.Continue Reading

• Best practices for cloud security: Be cognizant of what's in the cloud

  In this Ask the Expert, Booz Allen Hamilton's Anil Markose offers the cloud security best practices organizations need to protect their cloud information.Continue Reading

• Machine learning use case to ID unhappy employees

  Telus International CIO Michael Ringman analyzes the machine learning use case he launched to curb high attrition rates in call centers.Continue Reading

• Some types of artificial intelligence aren't ready for their close-up

  Michael Ringman, CIO at TELUS International, has a unique vantage point on artificial intelligence and how the technologies under the AI umbrella are developing. He's helping build an artificial ...Continue Reading

• Gartner on blockchain: Questions to ask and lots of caveats

  It's immature, misunderstood, untested in the enterprise, risk-laden -- and needs to be on the CIO agenda. Gartner's Nick Heudecker frames the blockchain questions you should be asking.Continue Reading

• Fostering human-machine collaboration is a CIO's job

  Uncover why human-machine collaboration was singled out in a Forrester Research report that says it's time for enterprises to embrace AI in the workplace -- and IT has a special role to play.Continue Reading

• Tackling security debt: The role of risk register, patch management

  In this Q&A, Akamai's Dave Lewis offers pointers on how to address security debt and also discusses how organizations can avoid incurring such debt.Continue Reading

• At Accenture, benefits of public cloud are business benefits

  In this Q&A, infrastructure chief Merim Becirovic reports on the consulting company's cloud journey, discusses new technologies cloud will make possible and offers some getting-started advice.Continue Reading

• Bold cloud computing plan puts Accenture on fast track

  Three years ago, the consulting company aimed to go from 10% in the public cloud to 90%. How's it faring? Infrastructure chief Merim Becirovic tells in this interview.Continue Reading

• CIOs won't own enterprise machine learning -- they'll enable it

  How can CIOs support an enterprise machine learning initiative? They can start by building a data lake.Continue Reading

• Security debt: Why you should pay attention

  Akamai's Dave Lewis -- a speaker at the upcoming RSA Conference 2018 -- discusses how organizations build security debt over time and its potential risks.Continue Reading

• Readying your IT shop for RPA software

  IT's role in an RPA implementation varies depending on the scope of the project and the company's enterprise architecture. Here's how Fannie Mae, Duke Energy and Abbyy handle RPA.Continue Reading

• Crypto-agility: Strategies and best practices to get there

  Staying crypto-agile is vital for data security. Venafi's Paul Turner discusses how to establish crypto-agility and the need for creating an inventory of cryptographic assets.Continue Reading

• Data, the cloud and its impact on the job of CIO

  Cloud computing has made it so easy to create data and move into and out of business, according to one tech vendor exec, it's changed the focus of the job of CIO.Continue Reading

• Vendor briefing on standardizing processes for RPA services

  Robotic process automation (RPA) services promise eye-popping returns on investment. Here, a veteran business process improvement expert talks about his experiences in preparing Fortune 100 ...Continue Reading

• Serverless computing architecture won't kill containers

  As a way of building applications, serverless computing architecture is gaining in popularity. But it won't replace containers or any other development method, Red Hat's Rich Sharples says.Continue Reading

• Artificial intelligence strategies tackle 'reasonable goals' -- not moonshots

  The Gartner Data & Analytics Summit I've been writing about recently was filled with prescriptive advice for data analytics leaders. Much of that advice, unsurprisingly, was focused on the ...Continue Reading

• Serverless computing model puts the developer in the driver's seat

  The application design method is all the rage in IT circles. A former developer sounds off on what it's good for -- and what it isn't.Continue Reading

• Savvy reasons not to use public cloud platforms

  Going to the cloud could lead to business benefits aplenty. Yet, for some, sticking to terra firma may be the solid choice.Continue Reading

• entrepreneur (entrepreneurship)

  An entrepreneur is an individual who identifies a need in the marketplace and works to fulfill it.Continue Reading

• Today's great cloud challenge: The hybrid IT puzzle

  Companies are still in an early phase of a big cloud challenge: managing a mishmash of public and private cloud systems and data centers. And they may have to wait on vendors to help tackle it.Continue Reading

• How can the CISO become a business enabler?

  For a cybersecurity program to be effective, CISOs must be viewed as business enablers. Kudelski Security's John Hellickson offers tips on how CISOs can make the transformation.Continue Reading

• Who needs a tech futurist? In today's world, you do

  A Chicago consulting outfit hires a tech futurist to help clients prepare for the fast-coming next waves of technology. But looking at the future to prepare today isn't just for consultants.Continue Reading

• How to create the best RPA architecture

  Enterprises are embracing robotic process automation to automate rules-based, repetitive tasks in a cost-efficient manner. ROI depends on having the right RPA architecture.Continue Reading