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• benchmark

  A benchmark is a standard or point of reference people can use to measure something else. Continue Reading

• Why companies should be sustainable and how IT can help

  Pressure is mounting for the business sector to address its environmental footprint and become more sustainable. Here's a look the key drivers and how technology can help. Continue Reading

• user experience

  User experience (UX) design is the process and practice used to design and implement a product that will provide positive and relevant interactions with users. Continue Reading

• 5 advantages and 6 disadvantages of open source software

  Open source software is popular with both small and large organizations, and for good reason. But CIOs should understand which situations works best for this lower cost option. Continue Reading

• privacy compliance

  Privacy compliance is a company's accordance with established personal information protection guidelines, specifications or legislation. Continue Reading

• Definitions to Get Started

  • What are quantum coherence and decoherence?
  • What is a SWOT analysis? Definition, examples and how to
  • What is a quantum logic gate?
  • What is Lean management?

  • What is a project charter? Definition and examples
  • What is e-business?
  • What is a chief technology officer (CTO)?
  • What are soft skills?

  View All Definitions

• contingent workforce

  A contingent workforce is a labor pool whose members are hired by an organization on an on-demand basis.Continue Reading

• transactional leadership

  Transactional leadership, also known as managerial leadership, is a leadership style where leaders rely on rewards and punishments to achieve optimal job performance from their subordinates.Continue Reading

• 12 AI and machine learning use cases in ITSM

  AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 12 AI and machine learning use cases in ITSM.Continue Reading

• What is user-generated content and why is it important?

  User-generated content (UGC) is published information that an unpaid contributor provides to a website.Continue Reading

• data governance policy

  A data governance policy is a documented set of guidelines for ensuring that an organization's data and information assets are managed consistently and used properly.Continue Reading

• resource allocation

  Resource allocation is the process of assigning and managing assets in a manner that supports an organization's strategic planning goals.Continue Reading

• security audit

  A security audit is a systematic evaluation of the security of a company's information system by measuring how well it conforms to an established set of criteria.Continue Reading

• 10 metaverse dangers CIOs and IT leaders should address

  The metaverse poses many of the same risks and security pitfalls that the internet does. Here's a look at 10 of those issues and how IT leaders should address them.Continue Reading

• data latency

  Data latency is the time it takes for data packets to be stored or retrieved. In business intelligence (BI), data latency is how long it takes for a business user to retrieve source data from a data warehouse or BI dashboard.Continue Reading

• chief data officer (CDO)

  A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data management responsibilities related to the business to derive maximum value from the data available to the enterprise.Continue Reading

• information technology (IT) director

  An information technology (IT) director is the person in charge of technology within an organization. IT directors manage technology resources and employees to ensure that IT operations run smoothly.Continue Reading

• business integration

  Business integration is a strategy whose goal is to synchronize IT and business cultures and objectives and align technology with business strategy and goals.Continue Reading

• 15 tips for delivering a successful presentation to the board

  What do you do when everyone thinks they're the smartest person in the room, and all of them are counting on you for answers? Here's how to give a presentation to the board.Continue Reading

• regulatory compliance

  Regulatory compliance is an organization's adherence to laws, regulations, guidelines and specifications relevant to its business processes.Continue Reading

• What is IT-business alignment and why is it important?

  It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment?Continue Reading

• Key enterprise software-buying team roles, responsibilities

  The enterprise software team has critical tasks to achieve for your organization's success. This guide explains each person's role and area of influence and offers tips for success.Continue Reading

• CIO career path: How to become a CIO

  The career path to becoming a CIO has evolved as the role has become increasingly critical to business success. Find out how to become a CIO and what the job entails.Continue Reading

• business resilience

  Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.Continue Reading

• 8 free IT strategic planning templates and examples for CIOs

  As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver.Continue Reading

• chief procurement officer (CPO)

  The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and services made by the organization.Continue Reading

• 4 types of information technology cultures explained

  How the CEO and other top leadership view the IT department has a major impact on how CIOs should make their business cases for new technology.Continue Reading

• Lean Six Sigma

  Lean Six Sigma is a data-driven approach to improving efficiency, customer satisfaction and profits.Continue Reading

• business transformation

  Business transformation is a term used to describe what happens when a company makes fundamental changes to how it operates.Continue Reading

• Top 7 metaverse tech strategy do's and don'ts

  Technology and business leaders must be strategic when entering the new world of metaverse projects. Here are critical tips that help provide guidance.Continue Reading

• 10 critical people skills today's CIOs and IT leaders need

  Learn about 10 of the most important soft skills -- from communication to empathy -- and why they are critical to successful technology leadership.Continue Reading

• IT asset management (ITAM)

  IT asset management (ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment.Continue Reading

• IT innovation

  IT (information technology) innovation in an enterprise is about using technology in new ways, where the result is a more efficient organization and an improved alignment between technology initiatives and business goals.Continue Reading

• digital enterprise

  A digital enterprise is an organization that uses technology as a competitive advantage in its internal and external operations.Continue Reading

• multisourcing (multi-sourcing)

  Multisourcing (multi-sourcing) is an approach to outsourcing in which IT operations and technology infrastructure are contracted to a number of vendors, usually in combination with some internally provided elements of information technology.Continue Reading

• CIO job description: Chief information officer responsibilities

  Learn about the role of the chief information officer, including daily responsibilities, necessary skills and how the role is evolving in the digital age.Continue Reading

• CIO (Chief Information Officer)

  A chief information officer (CIO) is the corporate executive in charge of information technology (IT) strategy and implementation.Continue Reading

• Sarbanes-Oxley Act (SOX) Section 404

  Sarbanes-Oxley Act (SOX) Section 404 mandates that all publicly traded companies must establish internal controls and procedures for financial reporting and must document, test, and maintain those controls and procedures to ensure their ...Continue Reading

• COPPA (Children's Online Privacy Protection Act )

  The Children's Online Privacy Protection Act of 1998 (COPPA) is a federal law that imposes specific requirements on operators of websites and online services to protect the privacy of children under 13.Continue Reading

• The CIO's guide to understanding the metaverse

  Metaverse definitions vary as do predictions on when it will arrive. But smart CIOs should familiarize themselves with the concept and ways it might affect their company.Continue Reading

• Adobe Flash Player

  Adobe Flash Player is software used to stream and view video, audio, multimedia and Rich Internet Applications on a computer or supported mobile device.Continue Reading

• risk assessment framework (RAF)

  A risk assessment framework (RAF) is a strategy for prioritizing and sharing information about the security risks to an information technology (IT) infrastructure.Continue Reading

• Radical collaboration in enterprises: How does it work?

  What would a world with 'no bureaucracies, no bosses and no bull' look like? Like success, says Matt Parker in his new book, 'A Radical Enterprise.'Continue Reading

• Consumption-based, pay-for-what-you-use IT as a service

  Composable infrastructure provides CIOs flexibility in combining compute, storage and networking into one framework. Learn the benefits of this relatively new technology and HCI.Continue Reading

• Sustainability in business practices: What IT should know

  Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on.Continue Reading

• CIOs: Nominate your IT services partners for project award

  Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021.Continue Reading

• Learn 4 key types of enterprise automation technologies

  Low-code, iPaaS, declarative automation and traditional scripting are all important methods of automating business processes. Learn how each can help.Continue Reading

• prescriptive analytics

  Prescriptive analytics is a type of data analytics that provides guidance on what should happen next.Continue Reading

• 5 keys to IT talent development in a hybrid work model

  With the tech talent shortage in full force, IT talent development is critical for every organization. Learn the essentials of doing it right.Continue Reading

• 6 steps to create a CIO-CEO strategic partnership

  The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO.Continue Reading

• LOB (line of business)

  An LOB (line-of-business) application is one of the set of critical computer applications that are vital to running an enterprise, such as accounting, supply chain management, and resource planning applications.Continue Reading

• Superdome

  Superdome is a high-end 64-bit, Hewlett Packard Enterprise (HPE) PA-8600 processor-based UNIX server designed for e-commerce customers using very large databases.Continue Reading

• gap analysis

  A gap analysis is a method of assessing the performance of a business unit to determine whether business requirements or objectives are being met and, if not, what steps should be taken to meet them.Continue Reading

• Information and Content Exchange (ICE)

  Information and Content Exchange (ICE) is an XML-based standard protocol for electronic business-to-business (B2B) asset management.Continue Reading

• FQA (frequently questioned answers)

  FQA (frequently questioned answers) are conventions or mandates scrutinized by individuals or groups who doubt their validity.Continue Reading

• ephemeral messaging

  Ephemeral messaging is the mobile-to-mobile transmission of multimedia messages that automatically disappear from the recipient's screen after the message has been viewed.Continue Reading

• Implementing an enterprise risk management framework

  A well-designed ERM framework provides a playbook to avert corporate disasters, generate competitive advantages and create business opportunities.Continue Reading

• corportal (corporate portal)

  Corportals, short for corporate portals, are sometimes referred to as enterprise information portals and are used by corporations to build their internal web presence by leveraging a company's information resources.Continue Reading

• integration server

  An integration server is a type of computer server that facilitates the interaction between different operating systems (OSes), services and applications across an enterprise IT environment.Continue Reading

• ebXML (Electronic Business XML)

  EbXML (Electronic Business XML or e-business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data.Continue Reading

• XACML (Extensible Access Control Markup Language)

  XACML (Extensible Access Control Markup Language) is an attribute-based access control policy language (ABAC) or XML-based language, designed to express security policies and access requests to information.Continue Reading

• coopetition (co-opetition)

  Coopetition is a business strategy that uses insights gained from game theory to understand when it is better for competitors to work together.Continue Reading

• Top 10 promising 5G use cases CIOs should know

  The technological advantages 5G presents are well known. The hard part for business leaders is choosing where 5G implementation can be the difference maker for their organization.Continue Reading

• 3 enterprise uses for virtual reality

  As enterprise adoption of virtual reality increases, CIOs are choosing the best ways to use the technology to gain a competitive edge. Here are three use cases to consider.Continue Reading

• e-procurement (supplier exchange)

  Electronic procurement, also known as e-procurement or supplier exchange, is the process of requisitioning, ordering and purchasing goods and services online.Continue Reading

• What CIOs need to know about digital experience monitoring

  As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM.Continue Reading

• 5 tips on how to build agile teams in the new workplace

  As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project.Continue Reading

• 4 agile team best practices to follow in the enterprise

  Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow.Continue Reading

• RPA vs. BPA vs. DPA: Compare process automation technologies

  Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences.Continue Reading

• How to measure the success of agile transformation

  In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility.Continue Reading

• 14 need-to-know tips for digital transformation success

  What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement.Continue Reading

• 3 steps to recalibrate a strategic IT roadmap

  Business leaders must reevaluate their IT roadmap to ensure it aligns with today's growing landscape. Deloitte's IBM Alliance Lead Terri Cobb shares three steps to help get started.Continue Reading

• What CIOs need to know about RPA in IT operations

  We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments.Continue Reading

• 4 reasons to involve CISOs in mergers and acquisitions planning

  As mergers and acquisitions go virtual due to COVID-19, the C-suite should include CISOs to help identify security risks, expedite cyber processes, review the new threat landscape and more.Continue Reading

• How to conduct an IoT audit for compliance

  To effectively prepare for and conduct an IoT audit, organizations need to understand which IT controls are in scope. Get actionable guidance on the audit process in this tip.Continue Reading

• Cloud and data considerations for new business models

  Enterprises need to manage complex data structures in the cloud without sparing security and compliance. Here's what companies need to consider as they move to embrace cloud adoption.Continue Reading

• How to develop a technology strategy

  Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading

• An introduction to intelligent document processing for CIOs

  With IDP, enterprises can bring documents into automation workflows, which can help reduce document processing time and save on operational costs. Read more about its value here.Continue Reading

• Why CIOs need to establish an automation CoE

  With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why.Continue Reading

• Is your company's IT governance strategy cloud ready?

  As companies prepare to migrate to the cloud, they need to review their IT governance strategy before making any decisions to ensure there won't be any issues later.Continue Reading

• Top 5 executive soft skills CIOs need to lead today

  To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading

• Everything CIOs need to know about IT business continuity plans

  Carrying out a BC plan has become vital to organizations, especially as they deal with the effects of the pandemic. Here, we discuss what the plan entails and the role the CIO plays.Continue Reading

• The 5 CMMC levels and how to achieve compliance

  While the CMMC certification process is still in development, IT leaders should get familiar with the five CMMC levels and learn how to comply with the security maturity model.Continue Reading

• What is the Dodd-Frank voice recording rule for the swaps market?

  A Dodd-Frank rule requires swaps dealers to record voice communications, which regulators designed to deter illicit financial activity and improve financial compliance.Continue Reading

• Emotion AI shows promise for IT leaders in the enterprise

  Although still in its infancy, experts have no doubt that artificial emotional intelligence will be of great value. Here's why your organization should develop a strategy.Continue Reading

• Successful digital ecosystems depend on cloud services

  Business models are changing in the digital age, requiring companies to create sometimes unexpected partnerships, enabled by the widespread availability of cloud services.Continue Reading

• How to negotiate a good software subscription agreement

  A big mistake IT execs make in negotiating software subscription deals is overbuying. Here are seven steps from ClearEdge Partners' Rachel Annello that will lead to a better deal.Continue Reading

• The evolution of RPA, from macros to process transformation

  RPA evolved from technology debuted in the 1950s and '60s and was developed to today's standards by the industry's leading vendors. It's future? Think AI.Continue Reading

• The rise of RPA bots and the role of C-level decision makers

  According to new research, there will be 3 million RPA bots running in the enterprise in 2020. As RPA bots proliferate, C-level decision makers must take steps to ensure their RPA programs deliver tactical and strategic benefits. Check out this ...Continue Reading

• AR headsets: 5 tips to get you started

  Still in their adolescence, augmented reality headsets are poised for a growth spurt. Will you be ready? Here are some tips for a successful deployment.Continue Reading

• Championing IT operational excellence: The strategic CIO's first day

  CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1.Continue Reading

• Approach customer engagement by first asking good questions

  Organizations need to align their customer strategy with their technology and know how to gather and use the right customer data when integrating all the components.Continue Reading

• Fashion a first-rate customer experience management program

  Learn how to choose and implement the strategy, policies and digital tools that deliver customer satisfaction while keeping essential data and systems secure.Continue Reading

• 4 steps to a blockchain implementation

  If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs.Continue Reading

• 3 important steps to get started with AI

  David Petersson lays out three steps that will change how you think about AI and help your business get started with AI.Continue Reading

• AI in IT infrastructure transforms how work gets done

  Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help.Continue Reading

• Build a digital transformation strategy with software at its core

  What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done.Continue Reading

• Andrew Ng's AI playbook for the enterprise: 6 must-dos

  AI legend and online education pioneer Andrew Ng has developed an AI playbook for businesses. Here are six must-dos.Continue Reading

• When does the state of quantum computing become relevant for CIOs?

  What do CIOs need to know about the state of quantum computing? Forrester Research provides some guidance.Continue Reading

• EU GDPR terms to know

  Compliance regulations can be complicated to follow, particularly in the new age of data privacy. Here's a breakdown of the must-know terms for companies who are subject to GDPR.Continue Reading

• The shift to edge computing is happening fast -- here's why

  Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why.Continue Reading