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New Informatica governance suite automates data access
05 Mar 2024The vendor's new suite of AI-powered capabilities manage access to an enterprise's proprietary information to help ensure security and compliance while enabling analysis. Read More
12 cloud storage and file-sharing services to consider
15 Mar 2024Cloud-based file-sharing services, such as the list of products here, enable organizations to collaborate with colleagues and clients all over the world. Read More
A guide to artificial intelligence in the enterprise
25 Jan 2024AI in the enterprise is changing how work is done, but companies must overcome various challenges to derive value from this powerful and rapidly evolving technology. Read More
AWS Amazon Connect adds generative AI for the contact center
28 Nov 2023The tech giant unveils generative AI capabilities, reminding CX competitors that it has a long history with conversational AI and can offer many intelligent customer service tools. Read More
CaixaBank adds hundreds more IT professionals to support digital transformation
13 Jul 2023CaixaBank is recruiting 200 more IT professionals in Spain to support its ongoing digital transformation Read More
5 important contact center AI features and their benefits
14 Dec 2023The most important contact center advancements will revolve around AI. Examine the use of AI technology in the contact center and the benefits these features deliver. Read More
How the UK crime agency repurposed Amazon cloud platform to analyse EncroChat cryptophone data
02 Nov 2023UK crime agency repurposed AWS-based analytics platform to triage EncroChat data and identify threats to life in messages sent on encrypted phone network Read More
Palantir awarded NHS FDP data contract
22 Nov 2023NHS England has awarded a £330m, seven-year contract to US data specialist Palantir, prompting concerns from data privacy practitioners Read More
8 ways to drive business value with advanced analytics
19 Jun 2023It can be difficult to get buy-in for analytical operations. These eight bottom-line benefits of data analytics -- with real-world examples -- can win over execs. Read More
6 real-life examples of effective diversity marketing
21 Mar 2024Inclusive marketing can take many forms but always requires authenticity. Explore these real-life examples from companies like Breezit, LLYC and Stallion Express. Read More