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  • What is shielded twisted pair (STP) and how does it work?

    Shielded twisted pair (STP) is a kind of cable made up of smaller wires where each small pair of wires is twisted together and ...

  • What is ping and how does it work?

    Ping (Packet Internet Groper) is a basic internet program that enables a user to test and verify if a particular destination ...

  • What is 1000BASE-T (Gigabit Ethernet)?

    1000BASE-T is a Gigabit Ethernet standard that operates at a speed of 1 gigabit per second (Gbps) over copper wiring.

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  • What is data security posture management (DSPM)?

    Data security posture management, or DSPM, is an approach that combines technologies and processes to provide a holistic view of ...

  • What is a firewall and why do I need one?

    A firewall is a network security device that prevents unauthorized access to a network by inspecting incoming and outgoing ...

  • What is risk appetite?

    Risk appetite is the amount of risk an organization or investor is willing to take in pursuit of objectives it deems have value.

Search CIO
  • What is compliance risk?

    Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting ...

  • What is quantum entanglement and how does it work?

    Quantum entanglement is a foundational phenomenon in quantum mechanics where two or more particles become interconnected in such ...

  • What is systems thinking?

    Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how...

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  • What is team collaboration?

    Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal ...

  • What is talent management? Definition, basics and strategy

    Talent management is a strategic approach organizations use to attract, develop, retain, and optimize employees.

  • What is employee experience?

    Employee experience is a worker's perception of the organization they work for during their tenure.

Search Customer Experience
  • What are customer service and support?

    Customer service is the support organizations offer to customers before, during and after purchasing a product or service.

  • What is quality of experience (QoE or QoX)?

    Quality of experience (QoE or QoX) is a measure of the overall level of a customer's satisfaction and experience with a product ...

  • What is voice of the customer? A guide to VOC Strategy

    Voice of the customer (VOC) is the component of customer experience (CX) that focuses on customer needs, wants, expectations and ...

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