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Networking

What is a MAC address and how do I find it?
A MAC address (media access control address) is a 12-digit hexadecimal number assigned to each device connected to the network.
What is cloud networking?
Cloud networking is a type of IT infrastructure in which the cloud hosts some or all of an organization's networking resources.
What is IPv6 (Internet Protocol version 6)?
Internet Protocol version 6 (IPv6) is a set of specifications from the Internet Engineering Task Force (IETF) that is responsible...

Security

What is the Mitre ATT&CK framework?
The Mitre ATT&CK -- pronounced miter attack -- framework is a free, globally accessible knowledge base that describes the latest ...
What is extended detection and response (XDR)?
Extended detection and response (XDR) is a technology-driven cybersecurity process designed to help organizations detect and ...
What is OPSEC (operations security)?
OPSEC (operations security) is an analytical process that military, law enforcement, government and private organizations use to ...

CIO

What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a ...
What is a PMO (project management office)?
A project management office (PMO) is a group, agency or department that defines and maintains the standards of project management...
What are leadership skills?
Leadership skills are the strengths and abilities individuals demonstrate that help to oversee processes, guide initiatives and ...

HRSoftware

What is employee self-service (ESS)?
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
What is DEI? Diversity, equity and inclusion explained
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
What is payroll software?
Payroll software automates the process of paying salaried, hourly and contingent employees.

Customer Experience

What is Salesforce Wave Analytics (Salesforce CRM Analytics)?
Salesforce Wave Analytics, now known as CRM Analytics, is a business intelligence (BI) and analytics platform from Salesforce ...
What is Salesforce Marketing Cloud?
Salesforce Marketing Cloud is a customer relationship management (CRM) and digital marketing platform that enables marketers to ...
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to provide service and ...