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Search Networking
  • What is the OSI model? The 7 layers of OSI explained

    The OSI model (Open Systems Interconnection model) is a multilayered reference model that shows how computer systems and ...

  • What is shielded twisted pair (STP) and how does it work?

    Shielded twisted pair (STP) is a kind of cable made up of smaller wires where each small pair of wires is twisted together and ...

  • What is ping and how does it work?

    Ping (Packet Internet Groper) is a basic internet program that enables a user to test and verify if a particular destination ...

Search Security
  • What is security?

    Security for information technology (IT) refers to the methods, tools and personnel used to defend an organization's digital ...

  • What is triple extortion ransomware?

    Triple extortion ransomware is a type of ransomware attack in which a cybercriminal extorts their victim multiple times -- namely...

  • What is double extortion ransomware? How to defend your organization

    Double extortion ransomware is a type of cyberattack that encrypts a victim's data, like in a traditional ransomware attack, ...

Search CIO
  • What is risk acceptance?

    Risk acceptance is a risk management strategy in which a business acknowledges and accepts the existence of a particular risk, ...

  • What is fourth-party risk management (FPRM)?

    Fourth-party risk management (FPRM) is the process of identifying, assessing and mitigating risks that originate from the ...

  • What is a compliance framework?

    A compliance framework is a structured set of guidelines that details an organization's processes for maintaining accordance with...

Search HRSoftware
  • What is team collaboration?

    Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal ...

  • What is talent management? Definition, basics and strategy

    Talent management is a strategic approach organizations use to attract, develop, retain, and optimize employees.

  • What is employee experience?

    Employee experience is a worker's perception of the organization they work for during their tenure.

Search Customer Experience
  • What is field service management (FSM)?

    Field service management (FSM) is a system of managing off-site workers and the resources they require to do their jobs ...

  • What are customer service and support?

    Customer service is the support organizations offer to customers before, during and after purchasing a product or service.

  • What is quality of experience (QoE or QoX)?

    Quality of experience (QoE or QoX) is a measure of the overall level of a customer's satisfaction and experience with a product ...

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