IT service management & procurement

Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.

Apple Authorized Service Provider (Apple AASP) - An Apple Authorized Service Provider (AASP) is a business that provides repair services for Apple products.
application rationalization (AR) - Application rationalization is the process of identifying which business applications should be kept, replaced, retired or consolidated across an organization to improve business operations.

Networking

remote infrastructure management
Remote infrastructure management, or RIM, is a comprehensive approach to handling and overseeing an organization's IT ...
port address translation (PAT)
Port address translation (PAT) is a type of network address translation (NAT) that maps a network's private internal IPv4 ...
network fabric
'Network fabric' is a general term used to describe underlying data network infrastructure as a whole.

Security

Protected Extensible Authentication Protocol (PEAP)
Protected Extensible Authentication Protocol (PEAP) is a security protocol commonly used to protect wireless networks.
principle of least privilege (POLP)
The principle of least privilege (POLP) is a concept in computer security that limits users' access rights to only what is ...
DNS over HTTPS (DoH)
DNS over HTTPS (DoH) is a relatively new protocol that encrypts domain name system traffic by passing DNS queries through a ...

CIO

business goals
A business goal is an endpoint, accomplishment or target an organization wants to achieve in the short term or long term.
vertical SaaS (software as a service)
Vertical SaaS describes a type of software as a service solution created for a specific industry, such as retail, financial ...
business process mapping
Business process mapping is the visual display of the steps within a business process showing how it's done from start to finish.

HRSoftware

employee onboarding and offboarding
Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding ...
skill-based learning
Skill-based learning develops students through hands-on practice and real-world application.
gamification
Gamification is a strategy that integrates entertaining and immersive gaming elements into nongame contexts to enhance engagement...

Microsoft Dynamics 365
Dynamics 365 is a cloud-based portfolio of business applications from Microsoft that are designed to help organizations improve ...
Salesforce Commerce Cloud
Salesforce Commerce Cloud is a cloud-based suite of products that enable e-commerce businesses to set up e-commerce sites, drive ...
Salesforce DX
Salesforce DX, or SFDX, is a set of software development tools that lets developers build, test and ship many kinds of ...

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