IT service management & procurement
Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.- Sysprep (System Preparation Tool) - Sysprep is Microsoft's System Preparation tool intended to duplicate, test and deliver new installations for the Windows operating system based on an established installation.
- TCO (total cost of ownership) - Total cost of ownership (TCO) is an estimation of the expenses associated with purchasing, deploying, using and retiring a product or piece of equipment.