Browse Definitions :

IT service management & procurement

Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.

  • vendor - A vendor is an individual or company that sells goods or services to somone else in the economic production chain.
  • vendor management system (VMS) - A vendor management system (VMS) is an enterprise software platform that allows companies to control the process of procuring and managing a flexible workforce, including temporary employees, statement-of-work (SOW) employees, and freelance or contract employees.
  • vendor-managed inventory (VMI) - Vendor-managed inventory (VMI) is an inventory management technique in which a supplier of goods, usually the manufacturer, is responsible for optimizing the inventory held by a distributor.
UNK - VCD
VIR - VMW
Back to Top
SearchNetworking
  • virtual network functions (VNFs)

    Virtual network functions (VNFs) are virtualized tasks formerly carried out by proprietary, dedicated hardware.

  • network functions virtualization (NFV)

    Network functions virtualization (NFV) is a network architecture model designed to virtualize network services that have ...

  • overlay network

    An overlay network is a virtual or logical network that is created on top of an existing physical network.

SearchSecurity
  • X.509 certificate

    An X.509 certificate is a digital certificate that uses the widely accepted international X.509 public key infrastructure (PKI) ...

  • directory traversal

    Directory traversal is a type of HTTP exploit in which a hacker uses the software on a web server to access data in a directory ...

  • malware

    Malware, or malicious software, is any program or file that is intentionally harmful to a computer, network or server.

SearchCIO
  • data latency

    Data latency is the time it takes for data packets to be stored or retrieved. In business intelligence (BI), data latency is how ...

  • chief data officer (CDO)

    A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data...

  • information technology (IT) director

    An information technology (IT) director is the person in charge of technology within an organization. IT directors manage ...

SearchHRSoftware
SearchCustomerExperience
  • implementation

    Implementation is the execution or practice of a plan, a method or any design, idea, model, specification, standard or policy for...

  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

  • customer intelligence (CI)

    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

Close