IT service management & procurement
Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.- change control - Change control is a systematic approach to managing all changes made to a product or system.
- channel partner rules of engagement (ROE) - Channel partner rules of engagement are a component of the sales relationship between an IT vendor and its channel partner community.
- chaos engineering - Chaos engineering is the process of testing a distributed computing system to ensure that it can withstand unexpected disruptions.
- chief procurement officer (CPO) - The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and services made by the organization.