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Telecom

Terms related to telecom, including definitions about telecommunication service providers and words and phrases about voice, video and Internet communication.

  • 1xRTT (Single-Carrier Radio Transmission Technology) - 1xRTT (Single-Carrier Radio Transmission Technology) is an operational mode for CDMA2000 wireless communications that specifies a single (1x) 1.
  • 2D barcode (two-dimensional barcode) - A 2D (two-dimensional) barcode is a graphical image that stores information horizontally as one-dimensional barcodes do, as well as vertically.
  • 3GPP (3rd Generation Partnership Project) - The 3rd Generation Partnership Project (3GPP) is a collaborative project between a group of telecommunications associations with the initial goal of developing globally applicable specifications for third-generation (3G) mobile systems.
  • 5G New Radio (NR) - 5G New Radio (NR) is a set of standards that replace the LTE network 4G wireless communications standard.
  • abandoned call - An abandoned call is a call or other type of contact initiated to a call center that is ended before any conversation occurs.
SearchNetworking
SearchSecurity
  • man in the browser (MitB)

    Man in the browser (MitB) is a security attack where the perpetrator installs a Trojan horse on the victim's computer that is ...

  • Patch Tuesday

    Patch Tuesday is the unofficial name of Microsoft's monthly scheduled release of security fixes for the Windows operating system ...

  • parameter tampering

    Parameter tampering is a type of web-based cyber attack in which certain parameters in a URL are changed without a user's ...

SearchCIO
  • e-business (electronic business)

    E-business (electronic business) is the conduct of business processes on the internet.

  • business resilience

    Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business ...

  • chief procurement officer (CPO)

    The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and ...

SearchHRSoftware
SearchCustomerExperience
  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

  • customer intelligence (CI)

    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

  • clickstream data (clickstream analytics)

    Clickstream data and clickstream analytics are the processes involved in collecting, analyzing and reporting aggregate data about...

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