Cisco Performance Routing (PfR) is a way of sending network packets based on intelligent path control.
A MAC address (media access control address) is a 12-digit hexadecimal number assigned to each device connected to the network.
Obfuscation means to make something difficult to understand. Programming code is often obfuscated to protect intellectual ...
IPsec (Internet Protocol Security) is a suite of protocols and algorithms for securing data transmitted over the internet or any ...
Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting ...
Qualitative data is descriptive information that focuses on concepts and characteristics, rather than numbers and statistics.
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's ...
A contact center infrastructure (CCI) is a framework composed of the physical and virtual resources that a contact or call center...