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Tech news this week: NaaS, Enterprise Connect, AI in HR

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Tech News this Week looks at the ways AI can be incorporated in HR and team collaboration, and how the NaaS market is evolving.

This week, host Antone Gonsalves meets with Bob Laliberte, principal analyst at TechTarget's Enterprise Strategy Group, to talk NaaS; TechTarget Senior Editor Katherine Finnell to share the latest from Enterprise Connect; and Patrick Thibodeau, a reporter at TechTarget, to delve into AI's HR applications.

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Network as a service

The NaaS market is growing quickly. As network complexity and performance requirements increase, many organizations are consuming more network functions as a service.

"It all ties back to the fact that these environments are getting more complex, but organizations have to move faster than ever," Laliberte said. "So, how can you implement a solution that enables you to be more flexible, to be more agile, and to spin those services up with less work on your end, and without having to have fully trained PhDs in networking to be able to do this as well?"

Enterprise Connect

Enterprise Connect happened this week, and one of the main themes was return to office.

"A phrase that was really common at the conference was magnets, not mandates," Finnell said. "The idea is that mandating people to come back to the office was not effective. You need to make the office a magnet for people to actually want to come and collaborate there." Businesses can use technology to streamline meetings and make the office more magnetic. They can also host group activities like hackathons, town halls, lunches.

"Things that make you want to come to the office for more than just sitting at your desk, taking meetings or just sitting at your desk, working at your computer," Finnell said.

Another huge theme was generative AI. Vendors showed how generative AI could be used to streamline information across collaboration channels and take detailed virtual meeting notes.

"With Microsoft Copilot specifically, it can even join meetings for you," Finnell said. "So, if you're double booked, it can attend a meeting that you can't attend and get a full summary of the information that you need that you missed."

AI for HR

Generative AI is being embedded everywhere. HR software is no exception.

"It will infiltrate every aspect of HR," Thibodeau said. "But first, you have to know that you can trust what ChatGPT is doing. That's a huge divide right now. No one knows if you can really trust it because it tends to make things up and it tends to get things wrong."

Networking
  • SD-WAN security

    SD-WAN security refers to the practices, protocols and technologies protecting data and resources transmitted across ...

  • net neutrality

    Net neutrality is the concept of an open, equal internet for everyone, regardless of content consumed or the device, application ...

  • network scanning

    Network scanning is a procedure for identifying active devices on a network by employing a feature or features in the network ...

Security
  • cloud penetration testing

    Cloud penetration testing is a tactic an organization uses to assess its cloud security effectiveness by attempting to evade its ...

  • cloud workload protection platform (CWPP)

    A cloud workload protection platform (CWPP) is a security tool designed to protect workloads that run on premises, in the cloud ...

  • out-of-band authentication

    Out-of-band authentication is a type of two-factor authentication (2FA) that requires a secondary verification method through a ...

CIO
  • strategic management

    Strategic management is the ongoing planning, monitoring, analysis and assessment of all necessities an organization needs to ...

  • IT budget

    IT budget is the amount of money spent on an organization's information technology systems and services. It includes compensation...

  • project scope

    Project scope is the part of project planning that involves determining and documenting a list of specific project goals, ...

HRSoftware
  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

  • digital HR

    Digital HR is the digital transformation of HR services and processes through the use of social, mobile, analytics and cloud (...

  • employee onboarding and offboarding

    Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding ...

Customer Experience
  • chatbot

    A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions.

  • martech (marketing technology)

    Martech (marketing technology) refers to the integration of software tools, platforms, and applications designed to streamline ...

  • transactional marketing

    Transactional marketing is a business strategy that focuses on single, point-of-sale transactions.

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