Salesforce
- 360-degree customer view - The 360-degree customer view is the idea that companies can get a complete view of customers by aggregating data from the various touch points in which consumers interact with companies.
Networking
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Network as a Service (NaaS)
Network as a service, or NaaS, is a business model for delivering enterprise WAN services virtually on a subscription basis.
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network configuration management (NCM)
Network configuration management is the process of organizing and maintaining information about all of the components in a ...
Security
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backdoor (computing)
A backdoor attack is a means to access a computer system or encrypted data that bypasses the system's customary security ...
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Heartbleed
Heartbleed was a vulnerability in some implementations of OpenSSL, an open source cryptographic library.
CIO
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decentralized autonomous organization (DAO)
A decentralized autonomous organization (DAO) is a management structure that uses blockchain technology to automate some aspects ...
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Semantic Web
The Semantic Web is a vision for linking data across webpages, applications and files.
HRSoftware
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team collaboration
Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal ...
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employee self-service (ESS)
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Customer Experience
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chief customer officer (CCO)
A chief customer officer, or customer experience officer, is responsible for customer research, communicating with company ...
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relationship marketing
Relationship marketing is a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term ...