Browse Definitions :
Definition

Facebook Messenger

Facebook Messenger is a mobile app that enables chat, voice and video communications between the social media site's web-based messaging and smartphones. (Specific capabilities vary according to the user's device and geographic location.) Messenger is available for iOS, Android, Windows 10 and Blackberry devices and can connect through Wi-Fi or a mobile data plan.

On Android systems, the app also integrates SMS texting so that users don’t have to toggle between communication interfaces for different contacts. Once the user selects Messenger as the default SMS client, text messages and FB chat are available through the interface.  SMS messages and threads are color-coded purple to differentiate them from the blue-coded FB messages.

 At Facebook’s 2016 F8 developers’ conference, the company reported that it was incorporating chatbots to enable conversations with businesses. Facebook also announced that the Messenger Platform would be made freely available for bot development. Users can interact with a business chat bot as they would any other contact, rather than downloading separate apps for each business and switching among apps to communicate. From within Messenger, a user might check sports scores or the weather, make a purchase, get movie tickets or book a restaurant table or a flight – among many other possibilities.

 As of April 2016, FB Messenger had over 900 million users around the world.

This was last updated in September 2016

Continue Reading About Facebook Messenger

Networking
Security
  • timing attack

    A timing attack is a type of side-channel attack that exploits the amount of time a computer process runs to gain knowledge about...

  • privileged identity management (PIM)

    Privileged identity management (PIM) is the monitoring and protection of superuser accounts that hold expanded access to an ...

  • possession factor

    The possession factor, in a security context, is a category of user authentication credentials based on items that the user has ...

CIO
  • business process reengineering (BPR)

    Business process reengineering (BPR) is a management practice in which business processes used are radically redesigned to ...

  • innovation management

    Innovation management involves the process of managing an organization's innovation procedure, starting at the initial stage of ...

  • radical innovation

    Radical innovation is an invention that destroys or supplants an existing business model.

HRSoftware
  • employee resource group (ERG)

    An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or ...

  • employee training and development

    Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of ...

  • employee sentiment analysis

    Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee ...

Customer Experience
  • customer profiling

    Customer profiling is the detailed and systematic process of constructing a clear portrait of a company's ideal customer by ...

  • customer insight (consumer insight)

    Customer insight, also known as consumer insight, is the understanding and interpretation of customer data, behaviors and ...

  • buyer persona

    A buyer persona is a composite representation of a specific type of customer in a market segment.

Close