Writing for Business

A network service provider (NSP) is a company that owns, operates and sells access to internet backbone infrastructure and ...

Unshielded twisted pair (UTP) is a ubiquitous type of copper cabling used in telephone wiring and local area networks (LANs).

Cardholder data (CD) is any personally identifiable information (PII) associated with a person who has a credit or debit card.

Payment Card Industry Data Security Standard (PCI DSS) merchant levels rank merchants based on their number of transactions per ...

Corporate social responsibility (CSR) is a strategy undertaken by companies to not just grow profits, but also to take an active ...

Knowledge-based systems (KBSes) are computer programs that use a centralized repository of data known as a knowledge base to ...

Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work.

A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.

A customer touchpoint is any direct or indirect contact a customer has with a brand.

A customer service charter is a document that outlines how an organization promises to work with its customers along with ...