IT service management & procurement
Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.- ABC analysis (Pareto analysis) - ABC analysis, also known as Pareto analysis, is a method used to categorize something according to its importance or value in a given context.
- accountability - Accountability is an assurance that an individual or an organization is evaluated on its performance or behavior related to something for which it is responsible.
- acquisition plan - An acquisition plan, in the context of procurement, is a business document specifying all relevant considerations for the processes involved with acquiring goods, services or other organizations.