Top Stories

Top 10 customer experience management software for 2026

Customer experience management software is packed with features to improve customer service. Several platforms are available; find the right one for your CX team.

10 top AI jobs in 2026

In 2026, companies are looking for AI expertise backed by experience. Learn about the top 10 AI jobs, the skills they require and the industries that are driving AI adoption.

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Top 10 AI certifications and courses for 2026

As AI adoption accelerates, AI certifications and courses have proliferated. These offerings here go beyond the basics, deepening your knowledge of this rapidly evolving technology.

35 AI content generators to explore in 2026

Stay abreast of the growing selection of artificially generated media that businesses can use to produce text, images, music and code.

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Tech News

2025: Double the breaches, but less patient data compromised

A consistent barrage of small healthcare data breaches defined 2025, rather than the high-impact breaches that dominated prior years.

Box releases Box Extract, its AI metadata agent

Line-of-business Box users can now tag contracts, reports and other commonly used docs with plain-language instructions, which an agent processes.

Dynatrace DevCycle buy continues observability consolidation

The combination boosts users' direct control over software rollouts, but it's far from the only newly diversified tool available for shops looking to...

Revenue cycle leaders set sights on improving patient experience

Improving patient experience surpassed increasing revenue for the first time, indicating a shift in revenue cycle strategy in 2026.