Browse Definitions :
Definition

zero-hours contract

A zero-hours contract is an agreement stating that a given employer is not obligated to provide a worker with any minimum number of hours. Zero-hours contracts are sometimes called casual contracts.  

Such a contract may also stipulate that the worker is not required to accept any employment hours that are offered. However, because the employer is under no obligation to offer work, those who turn down shifts may get fewer opportunities in the future as the employers turn to those who accept the hours they’re offered more reliably.  

For employers, zero-hours contracts mean saving money: The business is not obligated to provide many benefits that it offers full-time employees and it can increase or decrease the size of their workforce quickly to meet demand.  

For the worker, zero-hours contracts can offer greater flexibility and, ideally, life-work balance. At least in theory, they need only accept work that they want and can, at least to some extent, arrange their time as they wish. However, about 30 percent of those on zero-hour contracts report that they aren’t getting enough work to meet their needs. As a result, many have contracts with multiple employers simultaneously.  

Zero-hours contracts are increasingly common in the ongoing trend of what’s being called the gig economy. An Intuit study of the trend predicted that by 2020, 40 percent of the American workforce will be independent contractors.  

This was last updated in July 2018

Continue Reading About zero-hours contract

SearchNetworking
SearchSecurity
  • man in the browser (MitB)

    Man in the browser (MitB) is a security attack where the perpetrator installs a Trojan horse on the victim's computer that is ...

  • Patch Tuesday

    Patch Tuesday is the unofficial name of Microsoft's monthly scheduled release of security fixes for the Windows operating system ...

  • parameter tampering

    Parameter tampering is a type of web-based cyber attack in which certain parameters in a URL are changed without a user's ...

SearchCIO
  • e-business (electronic business)

    E-business (electronic business) is the conduct of business processes on the internet.

  • business resilience

    Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business ...

  • chief procurement officer (CPO)

    The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and ...

SearchHRSoftware
SearchCustomerExperience
  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

  • customer intelligence (CI)

    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

  • clickstream data (clickstream analytics)

    Clickstream data and clickstream analytics are the processes involved in collecting, analyzing and reporting aggregate data about...

Close