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Enterprise resource planning (ERP)

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

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  • technology-assisted review (TAR) - Technology-assisted review (TAR) uses software to search and sort through documents that are relevant for the purposes of e-discovery.
  • Telecom Regulatory Authority of India (TRAI) - Telecom Regulatory Authority of India (TRAI) is an independent regulatory body established by the Telecom Regulatory Authority of India Act 1997 to oversee the telecommunications industry in India.
  • Theory of Constraints (TOC) - The Theory of Constraints (TOC) is a philosophy of management and continuous improvement originally developed by Dr.
  • third party - A third party is an entity that is involved in some way in an interaction that is primarily between two other entities.
  • thought leader (thought leadership) - A thought leader is a person who or organization that is widely recognized as an expert in a given field and whose opinions are in high demand.
  • Thunder (Salesforce Thunder) - Salesforce Thunder is a big data pipeline and rules engine designed to capture, filter and respond to events in real time; the platform was created to operate in streaming scenarios such as machine-to-machine (M2M) and Internet of Things (IoT) environments.
  • tier 1 vendor - A tier 1 vendor is one of the largest and most well known in its field -- often enjoying national or international recognition and acceptance.
  • tier 2 vendor - A tier 2 vendor is a smaller and less well-known provider as compared to a tier 1 vendor and is often also limited in its geographic coverage as well.
  • time management - Time management is the coordination of people's tasks and activities to maximize the effectiveness of their efforts.
  • time series chart - A time series chart, also called a times series graph or time series plot, is a data visualization tool that illustrates data points at successive intervals of time.
  • time to value (TtV) - Time to value (TtV) is a business term that describes the period of time between a request for a specific value and the initial delivery of the value requested.
  • timeboxing - A timebox is a strictly-enforced limit on how long a given task or project can take: There is no allowance made for the possibility of extension.
  • timeline - A timeline is the presentation of a chronological sequence of events along a drawn line that enables a viewer to understand temporal relationships quickly.
  • TIN (Taxpayer Identification Number) - A Taxpayer Identification Number (TIN), in the United States, is a unique nine-digit number for identifying an individual, business or other entity in tax returns and additional documents filed with the Internal Revenue Service (IRS).
  • tl;dr (TL;DR) - TL;DR is an abbreviation for "too long; didn't read" that is used to indicate that the person posting about an article either didn't read it in its entirety or didn't read it at all.
  • tooling - Tooling, also known as machine tooling, is the process of acquiring the manufacturing components and machines needed for production.
  • Top searches of 2008 - What were people searching the WhatIs.
  • total benefit of ownership (TBO) - Total benefit of ownership is the sum of measurable and intangible returns that a company receives from investing in assets and/or personnel.
  • Total Quality Management (TQM) - Total Quality Management is a management framework based on the belief that an organization can build long-term success by having all its members, from low-level workers to its highest ranking executives, focus on quality improvement and, thus, delivering customer satisfaction.
  • Toyota Way - The Toyota Way is a comprehensive expression of the company's management philosophy, which is based on the two foundational principles of Continuous Improvement (kaizen) and Respect for People.
  • traceability - Traceability, in supply chain traceability, is the ability to identify, track and trace elements of a product or substance as it moves along the supply chain from raw goods to finished products.
  • tragedy of the commons - The tragedy of the commons is a problem that occurs when individuals exploit a shared resource to the extent that demand overwhelms supply and the resource becomes unavailable to some or all.
  • transactional leadership - Transactional leadership is a leadership style where the executive relies on rewards and punishments to achieve optimal job performance from his or her subordinates.
  • transactional marketing - Transactional marketing is a business strategy that focuses on single, "point of sale" transactions.
  • transfer learning - Transfer learning is the application of knowledge gained from completing one task to help solve a different, but related, problem.
  • transformational leadership - Transformational leadership is a management philosophy that encourages and inspires employees to innovate and develop new ways to grow and improve the path to a company's future success.
  • transparency - Transparency, in the context of governance, means being open and honest in all official activities.
  • transportation management system (TMS) - A transportation management system (TMS) is specialized software for planning, executing and optimizing the shipment of goods.
  • treasury management - Treasury management is the administration of a company’s cash flow as well as the creation and governance of policies and procedures that ensure the company manages risk successfully.
  • triple bottom line (TBL) - The triple bottom line (TBL) is an accounting framework that includes social, environmental and financial results as bottom lines.
  • triple constraint - The triple constraint is a model that describes the three most significant restrictions on any project: scope, schedule and cost.
  • TurboTax - TurboTax is tax preparation software for United States and Canadian tax returns.
  • turnkey solution provider - A turnkey solution provider is a solution provider that offers limited consultation and one or more established product packages that allow only minimal configuration.
  • two pizza rule - The two pizza rule is a guideline for limiting the number of attendees at a meeting.
  • two-speed IT - Two-speed IT is the concept that strategic planning for an IT department should include a fast track that allows some projects to be implemented quickly.
  • Unfreeze, Change, Refreeze (Kurt Lewin Change Management Model) - Unfreeze, Change, Refreeze or Kurt Lewin's Change Management Model is a model to understand and manage organizational change.
  • unicorn - A unicorn, in an investment context, is a tech startup that is assessed at a valuation of $1 billion or more.
  • unique selling point (USP) - A unique selling proposition (USP, also seen as unique selling point) is a factor that differentiates a product from its competitors, such as the lowest cost, the highest quality or the first-ever product of its kind.
  • universal basic income (UBI) - Universal basic income (UBI) is a model for providing all citizens of a country or other geographic area with a given sum of money, regardless of their income, resources or employment status.
  • unknowable risk - An unknowable risk is a potential threat to an organization's processes that is not known and cannot be quantified or controlled.
  • unobtainium - Unobtainium is a term used to refer to a material that cannot be accessed.
  • upcharge - An upcharge is an additional fee that is added to a bill after a contract has already been negotiated.
  • user installed application (UIA) - User installed applications (UIA) are programs that are installed on a computer by an end user, instead of by a corporate IT department.
  • validated learning - Validated learning is an approach to demonstrating progress against business goals when traditional key performance indicators (KPIs) are not very useful.
  • value driver - A value driver is an activity or capability that adds worth to a product, service or brand.
  • value innovation - Value innovation is the implementation of upgrades or new technologies designed to help a company differentiate its products or services while lowering costs.
  • value proposition - A value proposition is a statement that clearly identifies the benefits a company's products and services will deliver to its customers.
  • value stream mapping - Value stream mapping is a Toyota lean manufacturing visualization tool for documenting all the processes that are required to bring a product to market.
  • value-sensitive design (VSD) - Value-sensitive design (VSD) is a concept that advocates the consideration of human principles and standards when planning technology.
  • VAR agreement (value-added reseller agreement) - A VAR agreement is a legal contract between a manufacturer and a value-added reseller that specifies details of the rights and obligations of both parties.
  • VAR-to-VAR - VAR-to-VAR is a business model based on cooperation between value-added resellers (VARs) that allows the companies to obtain professional services and solutions outside their specialties or geographic areas.
  • vCIO (virtual CIO) - A vCIO, or virtual CIO, is a contractor or company that serves as an organization's chief information officer.
  • vendor - A vendor is an individual or company that sells goods or services to somone else in the economic production chain.
  • vendor management office (VMO) - A vendor management office (VMO) is an internal unit within an enterprise that is charged with evaluating third-party providers of goods and services, supervising day-to-day interactions and managing longer-term relationships.
  • vendor management system (VMS) - A vendor management system (VMS) is an enterprise software platform that allows companies to control the process of procuring and managing a flexible workforce, including temporary employees, statement-of-work (SOW) employees, and freelance or contract employees.
  • vendor neutral - Vendor neutrality is a business and design approach that seeks to ensure broad compatibility and interchangeability of products and technologies.
  • vendor risk management (VRM) - Vendor risk management (VRM) is a comprehensive plan for identifying and decreasing potential business uncertainties and legal liabilities regarding the hiring of 3rd party vendors for IT products and services.
  • video interview - A video interview is a job interview that takes place remotely and uses video technology as the communication medium.
  • video resume - A video resume is a brief account of a job applicant's professional experience, qualifications and interests, submitted to a prospective employer in video form.
  • viral ad - A viral ad is an advertisement that achieves wide-spread reach because people who view it are inclined to share it among their social networks.
  • viral marketing - Viral marketing is any marketing technique that induces websites or users to pass on a marketing message to other sites or users, creating a potentially exponential growth in the message's visibility and effect.
  • virtual agent - A virtual agent (sometimes called an intelligent virtual agent, virtual rep or chatbot) is a software program that uses scripted rules and, increasingly, artificial intelligence applications to provide automated service or guidance to humans.
  • virtual commissioning - Virtual commissioning is the practice of using 3D technology to create a simulation model of a manufacturing plant so that proposed changes and upgrades can be tested before they are implemented to the actual plant.
  • virtual desktop - A virtual desktop is a computer operating system that does not run directly on the endpoint hardware from which a user accesses it.
  • virtual manufacturing - Virtual manufacturing (VM) is the use of computers to model, simulate and optimize the critical operations and entities in a factory plant.
  • virtual power plant - A virtual power plant is the combination of numerous solar-powered, battery-backed homes delivering excess power back into the grid to provide power for other locations.
  • vision statement - A vision statement is an organization's declaration of its mid-term and long-term goals, stating what they want to become in the future.
  • Visualforce - Visualforce is a component-based user interface (UI) framework that enables the creation of dynamic, reusable user interfaces.
  • VMware Partner Network - The VMware Partner Network is a global channel partner program with benefits and support to provide VMware's virtualization and cloud technology.
  • voice of the customer (VOC) - Voice of the customer (VOC) is the component of customer experience that focuses on customer needs, wants, expectations and preferences.
  • voluntary severance package - A voluntary severance package is a financial and benefits-based incentive offered to motivate employees to leave a company of their own accord.
  • VUCA (volatility, uncertainty, complexity and ambiguity) - VUCA is an acronym that stands for volatility, uncertainty, complexity and ambiguity -- qualities that make a situation or condition difficult to analyze, respond to or plan for.
  • warehouse management system (WMS) - A warehouse management system (WMS) consists of software and processes that allow organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out.
  • warez - Warez (pronounced as though spelled "wares" or possibly by some pronounced like the city of "Juarez") is a term used by software "pirates" to describe software that has been stripped of its copy-protection and made available on the Internet for downloading.
  • waterfall model - The waterfall model is a linear, sequential approach to the software development life cycle (SDLC) that is popular in software engineering and product development and emphasizes a logical progression of steps.
  • WeWork - WeWork is a company that rents office space to startups, small businesses and large enterprises.
  • What is a private cloud? - Private cloud is a type of cloud computing that delivers similar advantages to public cloud, including scalability and self-service, but through a proprietary architecture.
  • What is BCDR? Business continuity and disaster recovery guide - Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.
  • What is customer experience management (CEM or CXM)? - Building brand loyalty among customers involves a customer-centric strategy and measuring feedback through voice of the customer data to improve customer experiences.
  • What is digital transformation? - Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies.
  • What is enterprise content management? Guide to ECM - Enterprise content management (ECM) is a set of defined processes, strategies and tools that allows a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.
  • What is PaaS? Platform as a service definition and guide - Platform as a service (PaaS) is a cloud computing model where a third-party provider delivers hardware and software tools to users over the internet.
  • What is predictive analytics? An enterprise guide - Predictive analytics is a form of advanced analytics that uses current and historical data to forecast activity, behavior and trends.
  • What is risk appetite? - Risk appetite is the amount of risk an organization is willing to take in pursuit of objectives it deems have value.
  • Whistleblower Protection Act - The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from retaliatory action for voluntarily disclosing information about dishonest or illegal activities occurring in a government organization.
  • white label cloud service - A white label cloud service is a cloud provider that sells customers resources that they can, in turn, offer to their own customers under their own brand.
  • whole-team approach (team-based approach) - The whole-team approach (team-based approach) is a style of project management in which everyone on the project team is held equally responsible for the quality and success of the project.
  • wholesale price - Wholesale price is the price charged for a product as sold in bulk to large trade or distributor groups as opposed to what is charged to consumers.
  • Windows Server Update Services (WSUS) - Windows Server Update Services (WSUS) is a Windows server role that can plan, manage and deploy updates, patches and hotfixes for Windows servers, client operating systems and other Microsoft software.
  • Wipro Technologies (Wipro Limited) - Wipro Technologies, also known as Wipro Limited, is an India-based software and technology services provider that targets the global market.
  • witching hour - Witching hour, in a financial context, is the final hour of daily trading in the stock market between the close of the bond market at 3 p.
  • WNS Global Services (WNS Holdings) - WNS Global Services (WNS Holdings Ltd) is a Mumbai-based business process outsourcing (BPO) company that provides services to enterprises worldwide.
SearchNetworking
  • virtual network functions (VNFs)

    Virtual network functions (VNFs) are virtualized tasks formerly carried out by proprietary, dedicated hardware.

  • network functions virtualization (NFV)

    Network functions virtualization (NFV) is a network architecture model designed to virtualize network services that have ...

  • overlay network

    An overlay network is a virtual or logical network that is created on top of an existing physical network.

SearchSecurity
  • X.509 certificate

    An X.509 certificate is a digital certificate that uses the widely accepted international X.509 public key infrastructure (PKI) ...

  • directory traversal

    Directory traversal is a type of HTTP exploit in which a hacker uses the software on a web server to access data in a directory ...

  • malware

    Malware, or malicious software, is any program or file that is intentionally harmful to a computer, network or server.

SearchCIO
  • data latency

    Data latency is the time it takes for data packets to be stored or retrieved. In business intelligence (BI), data latency is how ...

  • chief data officer (CDO)

    A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data...

  • information technology (IT) director

    An information technology (IT) director is the person in charge of technology within an organization. IT directors manage ...

SearchHRSoftware
SearchCustomerExperience
  • implementation

    Implementation is the execution or practice of a plan, a method or any design, idea, model, specification, standard or policy for...

  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

  • customer intelligence (CI)

    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

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