Carbonite Inc. is an online backup company in Boston. Founded in 2005, Carbonite sells cloud backup to consumers, small and medium-sized businesses and small enterprises. The company's offerings back up documents, emails, music, photos and settings, and are available for Windows and Mac users of desktop and mobile devices.

Carbonite offers two product lines: Carbonite Personal and Carbonite for Business.

  • With its Carbonite Personal plans, for up to four computers, the vendor backs files up to the cloud and allows users access from their computer or mobile device.Cloud storage is unlimited and backups are continuous and automatic. Files are protected with a 128-bit Blowfish encryption and transmitted to a Carbonite data center with a Secure Sockets Layer.
  • Carbonite for Business offers five cloud and software-based solutions with a variety of backup, recovery and data migration combinations. Carbonite for Business offers automatic offsite backups to the vendor's cloud and allows an unlimited number of workstations and devices with one subscription. Carbonite business plans include Carbonite Endpoint 360 for distributed organizations using Microsoft Office 360; Carbonite Migrate, for data migration; Carbonite Server, for physical backup servers with optional cloud backup; Carbonite Recover, for secondary copy of all systems in the cloud; and Continuous replication for physical, virtual and cloud workloads.

Carbonite supports client devices using Windows 10, 8, 7; Mac OS X 10.10 and later; iOS 8 and later; and Android 4.1 and later.

Uses of Carbonite

As with other backup and recovery services, Carbonite protects against data loss -- whether from individual devices or network servers -- due to drive failure or to theft, ransomware and other nefarious reasons. It also helps businesses remain in compliance with GLBA and HIPAA data protection regulations. More recently, Carbonite has sought to add European clients by helping them stay in compliance with the General Data Protection Regulation (GDPR), which replaced the EU Data Protection Directive on May 25, 2018. The GDPR broadens the scope of the law to impose direct statutory obligations on data processors and non-compliance fines of up to €20 million or 4% of annual worldwide turnover (whichever is higher) for material breaches.

History of Carbonite

Carbonite began as a provider of backups to small business, but the vendor's 2015 acquisition of Seagate Technology's EVault cloud backup and disaster recovery as a service (DRaaS) business moved it into the midsize market. With the acquisition, Carbonite gained the following products and services:

  • EVault Cloud Backup and Recovery server backup software.
  • EVault Backup and Recovery Appliances, including on-premises backup for ahybrid cloud storage 
  • EVault Cloud Resiliency Services that providefailover in the cloud and a one-hour recovery service-level agreement.

Along with its primary location in Boston, Carbonite has offices in Lewiston, Maine; Sunnyvale, Calif.; and Munich and Viersen, Germany. The vendor also intends to retain EVault offices in Salt Lake City, Utah, and Toronto. The Carbonite name may sound familiar to some readers, as it was named after a fictional carbon-based material used to freeze Han Solo in Star Wars: Episode V -- The Empire Strikes Back.

Competition to Carbonite

There are numerous companies in this segment. Some of the competitive players in this industry sector include Acronis, Amazon Web Service, Barracuda, Commvault, Dell EMC, IBM, Microsoft, Rubrik, Veeam, Veritas and VMware.

This was last updated in June 2019

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