Browse Definitions :
Definition

Amazon Key

Amazon Key is an in-home and in-car delivery service that allows authorized shippers to gain access to an Amazon Prime customer's home, post office box or car trunk during specified times. The purpose of Amazon Key is to prevent packages from being stolen.

To implement Key in-home delivery, Amazon Prime customers must buy a kit, which Amazon will install for free. The kit includes a smart door lock made by Yale or Kwikset and an Amazon cloud-enabled camera with 1080 pixel Full High Definition night vision. As of this writing, the basic Key package costs Amazon Prime customers an additional $7 per month or $69 a year.

How a delivery driver uses Amazon Key

On the morning a package is due for arrival, the customer will receive a notification through the Amazon Key app and provide the customer with a four-hour delivery window. Amazon will send another notification just before the driver arrives at the customer’s home.

Before unlocking the front door, the driver will knock. The camera is activated through motion sensing and records the entire visit. Customers can watch the delivery live or view a recorded video clip of it afterward. Amazon recommends that customers disable security systems for in-home deliveries and make sure that any pets are kept away from the front entrance. Amazon will notify the customer after the delivery has been completed and the door has been re-locked.

Amazon Key security issues

Some researchers have reported a potential security flaw with Key because an intruder could potentially disable the Amazon Cloud Cam and hack the smart lock to gain entry. To address this concern, Amazon Key uses multifactor authentication (MFA) with one-time passwords, and the service will not open the door if the camera is offline.

Amazon in-car delivery does not require the use of a camera or special key to

provide

security. Instead, it relies on a connected car service such as GM's OnStar or Volvo On Call. As long as the customer parks their car within a two-block radius of their regular delivery address, the delivery driver will be able to find it and ask the service to unlock the vehicle for package delivery. The service will also relock the vehicle when the delivery is complete.

In the future, Amazon is expected to expand its service to allow other designated service providers, such as dog walkers or cleaners, to access a residence or business through Key. Amazon launched Key on Nov. 8, 2017, in 37 U.S. cities.

This was last updated in April 2018

Continue Reading About Amazon Key

SearchNetworking
  • throughput

    Throughput is a measure of how many units of information a system can process in a given amount of time.

  • traffic shaping

    Traffic shaping, also known as packet shaping, is a congestion management method that regulates network data transfer by delaying...

  • open networking

    Open networking describes a network that uses open standards and commodity hardware.

SearchSecurity
  • buffer underflow

    A buffer underflow, also known as a buffer underrun or a buffer underwrite, is when the buffer -- the temporary holding space ...

  • single sign-on (SSO)

    Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials -- for ...

  • pen testing (penetration testing)

    A penetration test, also called a pen test or ethical hacking, is a cybersecurity technique that organizations use to identify, ...

SearchCIO
  • benchmark

    A benchmark is a standard or point of reference people can use to measure something else.

  • spatial computing

    Spatial computing broadly characterizes the processes and tools used to capture, process and interact with 3D data.

  • organizational goals

    Organizational goals are strategic objectives that a company's management establishes to outline expected outcomes and guide ...

SearchHRSoftware
  • talent acquisition

    Talent acquisition is the strategic process employers use to analyze their long-term talent needs in the context of business ...

  • employee retention

    Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a ...

  • hybrid work model

    A hybrid work model is a workforce structure that includes employees who work remotely and those who work on site, in a company's...

SearchCustomerExperience
Close